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Client Service Professional Jobs in Baton Rouge, LA

Gallagher

Client Service Leader

Baton Rouge, LA · On-site

Lead a team of client service professionals, ensuring they deliver top-notch support to both internal and external clients. * Work closely with the Branch Client Service Director and Branch Manager ...

Morgan Stanley

Client Service Associate

Baton Rouge, LA · On-site

$14 - $19.25/hr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the ... field service professional and/or training calls * Perform administrative duties that support ...

Morgan Stanley

Client Service Associate

Baton Rouge, LA · On-site

$14 - $19.25/hr

... professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls Perform administrative ...

Morgan Stanley

Client Service Associate

Baton Rouge, LA · On-site

$14 - $19.25/hr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the ... field service professional and/or training calls * Perform administrative duties that support ...

Morgan Stanley

Client Service Associate

Baton Rouge, LA · On-site

$11.50 - $15.75/hr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the ... field service professional and/or training calls * Perform administrative duties that support ...

Brown & Brown

Client Service Representative

Baton Rouge, LA · On-site

$14 - $19/hr

... professionals. Headquartered in Daytona Beach, Florida, we have offices located across the United ... Receives incoming client/carrier calls and addresses needs. * Promptly respond to and complete ...

Brown & Brown

Client Service Representative

Baton Rouge, LA · On-site

$14 - $19/hr

... professionals. Headquartered in Daytona Beach, Florida, we have offices located across the United ... Receives incoming client/carrier calls and addresses needs. * Promptly respond to and complete ...

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How much do client service professional jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for client service professional in Baton Rouge, LA is $16.31, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $17.55 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in Baton Rouge, LA?

The most popular types of Client Service jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Client Service Professional jobs?

Cities near Baton Rouge, LA with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $33,927 per year, or $16.3 per hour.

Client Service Leader

Baton Rouge, LA • On-site

Gallagher
Insurance Services • 10K+ employees
Learn more about Gallagherexternal

Full-time

Re-posted 21 days ago

Arthur J. Gallagher & Co. rating

7.6

Company rating: 7.6 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

Job description

Introduction
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
 

Overview

At Gallagher, we believe in shaping a future defined by excellence. As a Client Service Leader, you’ll lead a team dedicated to delivering high-quality service to our clients. This role is pivotal in ensuring client satisfaction, retention, and enhancing Gallagher’s value. You’ll work closely with the Branch Client Service Director and Branch Manager to align team goals with branch strategies.


How you'll make an impact
  • Lead a team of client service professionals, ensuring they deliver top-notch support to both internal and external clients.
  • Work closely with the Branch Client Service Director and Branch Manager to align team goals with the branch’s strategy.
  • Your leadership will directly influence client satisfaction, retention, and the overall success of our branch.
  • By fostering a culture of collaboration and continuous improvement, you’ll help your team thrive and deliver real value to our clients.

About You

Required:

  • Bachelor's degree with 5+ years client service and/or claims management experience

-OR-

  • High School degree/GED with 10+ years client service and/or claims management experience.
  • 1+ years supervisory experience.
  • Appropriate licensing as required.


Preferred:

  • Experience in managing teams and client accounts.
  • Strong communication skills to explain complex issues simply.
  • A collaborative mindset to work with colleagues and clients.
  • A commitment to ethical practices and client satisfaction.
  • Ability to adapt and thrive in a dynamic environment.
  • Prior experience designing and implementing productivity and client service improvements
  • Experience leading and managing teams (preferably within a matrix environment) within an operational service delivery or shared services environment
  • Keen understanding of professional and industry standards/practices.

#LI-MB1


Compensation and benefits

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

  • Competitive compensation
  • Comprehensive benefits programs designed to support your well-being 
  • Career development opportunities and ongoing learning 
  • A collaborative, people-first culture with accessible leadership 
  • The opportunity to do meaningful work with global reach and local impact 

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)

Qualifications:

Required:

  • Bachelor's degree with 5+ years client service and/or claims management experience

-OR-

  • High School degree/GED with 10+ years client service and/or claims management experience.
  • 1+ years supervisory experience.
  • Appropriate licensing as required.


Preferred:

  • Experience in managing teams and client accounts.
  • Strong communication skills to explain complex issues simply.
  • A collaborative mindset to work with colleagues and clients.
  • A commitment to ethical practices and client satisfaction.
  • Ability to adapt and thrive in a dynamic environment.
  • Prior experience designing and implementing productivity and client service improvements
  • Experience leading and managing teams (preferably within a matrix environment) within an operational service delivery or shared services environment
  • Keen understanding of professional and industry standards/practices.

#LI-MB1

Education:UNAVAILABLEEmployment Type: FULL_TIME

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