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Client Service Professional Jobs in Austin, TX (NOW HIRING)

Cerity Partners

Client Service Associate

Austin, TX · On-site

$60K - $75K/yr

This position requires excellent organizational skills, attention to detail, and a commitment to providing friendly and professional client service. The role also involves learning about investment ...

GFT.

TXDOT Client Service Leader

Austin, TX

GFT is seeking a TXDOT Client Service Leader to join our Transportation Group in Texas! This role ... Registered as a licensed Professional Engineer (PE) in Texas * A strong background in heavy civil ...

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Client Service Professional information

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How much do client service professional jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client service professional in Austin, TX is $16.83, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in Austin, TX?

The most popular types of Client Service jobs in Austin, TX are:

What cities near Austin, TX are hiring for Client Service Professional jobs?

Cities near Austin, TX with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $35,021 per year, or $16.8 per hour.

Client Service Coordinator

Firehouse Animal Health Center Westlake

Austin, TX • On-site

$17 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Client Service Coordinator (CSC)
Firehouse Animal Health Center Westlake | Austin, TX
Pay Rate: $17-$23 per hour, dependent on experience
Firehouse Animal Health Centers is looking for a full-time Client Service Coordinator to join our team in Austin. 
 
Firehouse is a full-service veterinary hospital that provides comprehensive veterinary care, unparalleled service, and a collaborative experience to the pets, people, and communities we serve. We believe in giving back to our communities and partner with over a dozen local nonprofits. To date, we’ve gifted over $1 million in medical care to thousands of pets in need. 
 
Firehouse has placed among the top companies in the Austin Statesman's Best Places To Work award list for several years in a row. We prioritize training in leadership, communication, and diversity to help us work together as a unit and provide a safe, collaborative, and equitable work environment for our teams. Each team member is encouraged to achieve their personal goals in education, career progression, and/or leadership. We want every team member to feel like they’re part of a bigger mission, feel empowered to carry out important tasks, and develop their own skills.  
 
We are passionate about training and welcome all candidates regardless of experience level! If you'd like more information about this job listing, please visit https://firehouse.vet/join-our-team/ 
 
Position Overview
At Firehouse, Client Service Coordinators (CSC) are responsible for driving the flow of the hospital by coordinating patient care in a friendly and efficient manner that ensures excellent service to our clients and patients. You will report to the hospital leadership team – the Hospital Manager and Medical Director. Your work will directly support your peers, leadership team, and hospital goals. Our Kyle and Round Rock hospitals also feature Firehouse Pet Resort services. CSCs at these locations assist on weekends with resort operations. 
 
Responsibilities
CSCs are responsible for the following. This list may be revised at any time and additional duties not listed here may be assigned as needed.
 
Client Care:
  • Schedule and confirm appointments, surgeries and procedures
  • Register new clients and check clients in and out for appointments and procedures
  • Prepare next day surgery and treatment documents
  • Provide exemplary communication and customer service
  • Conduct follow up correspondence
  • Receive/process client and prescription refill requests
  • Prepare and mail greeting cards to welcome new clients and reward existing clients
 
Clerical Skills:
  • Answer and direct multiple phone lines
  • Respond to company emails in a professional, timely manner
  • Maintain accurate medical records
  • Prepare/process scans and referral reports
  • Ensure cleanliness of hospital
  • Provide cleaning and maintenance of office equipment
  • Perform other duties as assigned
Professional Experience / Personal Characteristics
  • Previous experience in a veterinary setting (CSR, assistant, technician), preferred
  • Must be open to learning
  • Comfortable with computers and other technology (experience with AVImark software helpful but not required)
  • Passion for building relationships and educating
  • Compassion toward animals and people
  • High energy and drive to be successful
  • Fast learner, able to multi-task and be flexible to change
  • Ability to innovate and problem solve
  • Team player who can work effectively in a fast-growing, dynamic environment
  • Effective communicator in a variety of situations
  • Great attention to detail
 
Things You Need to Know
  • Dependable attendance needed
  • Must be able to work shifts that support hospital business hours and until all patients have been discharged
  • Potentially subject to high noise levels, bites, and scratches
  • Potentially subject to hazardous chemicals
 
Compensation
  • Pay Rate: $17 – 23 per hour
  • Firehouse offers full-time team members medical, dental, vision, life insurance, 401k matching, short-term disability, PTO, paid holidays, discounted pet care services, employee assistance program, and more.
 
We are a proud United Veterinary Care Partner hospital. United Veterinary Care supports the unique culture and individuality of each partner hospital while empowering the hospital teams in their care for patients. One of our goals is to support our community of hospitals in creating sustainable, fulfilling careers in a profession we love.  
United Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.    

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