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Client Service Professional Jobs in Iowa (NOW HIRING)

Access Dubuque

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry ... Client Service Representative (CSR) Kunkel & Associates, Inc. Customer Service Representative ...

Cottingham & Butler

Client Service Representative

Asbury, IA · On-site

$15 - $20.50/hr

Client Service Representative Dubuque, Iowa, United States What Our Client Service Representatives ... To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry.

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

As a Client Service Representative, you will work directly with our clients to help keep their ... To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry.

Cottingham & Butler

Client Service Representative

Dubuque, IA · On-site

$15 - $20.50/hr

As a Client Service Representative, you will work directly with our clients to help keep their ... To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry.

Banfield Pet Hospital

Client Service Coordinator

Ankeny, IA · On-site

$15 - $18.69/hr

Provide professional, efficient and exceptional service at all times. This includes encouraging ... Client service skills - Consistently ensures the team provides the client with attentive, courteous ...

BluePearl

Client Service Representative

Des Moines, IA · On-site

$15.50 - $21.25/hr

Are you an excellent customer service professional? * Do you offer guidance, comfort, and support ... You will ensure that each client receives the care and attention that they need. You will need to ...

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How much do client service professional jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for client service professional in Iowa is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $17.16 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service professional?

To thrive as a Client Service Professional, you need strong communication, problem-solving, and organizational skills, often supported by a background in customer service or business administration. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is typically required. Empathy, patience, and the ability to remain composed under pressure are standout soft skills in this role. These skills ensure that client needs are addressed efficiently, fostering positive relationships and contributing to client satisfaction and retention.

What are some common challenges faced by client service professionals and how can they be managed effectively?

Client Service Professionals often encounter challenges such as managing high client expectations, handling multiple inquiries simultaneously, and resolving difficult situations in a timely manner. Effective communication, strong organizational skills, and the ability to remain calm under pressure are essential for overcoming these challenges. Many teams provide ongoing training and mentorship to help new hires develop these skills, and collaboration with colleagues is encouraged to share best practices and support each other in delivering excellent service.

Is client service professional a good career?

A client service professional role involves assisting customers, resolving issues, and maintaining positive relationships, which can lead to stable employment and opportunities for advancement. The career often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. It can be a good choice for individuals interested in customer interaction and service-oriented work.

What does a client service professional do?

A client service professional is responsible for assisting clients by addressing inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or in person, and require strong communication and problem-solving skills to ensure customer satisfaction.

What are the most commonly searched types of Client Service jobs in Iowa?

The most popular types of Client Service jobs in Iowa are:

What cities in Iowa are hiring for Client Service Professional jobs?

Cities in Iowa with the most Client Service Professional job openings:

Client Service Professional jobs near you
Infographic showing various Client Service Professional job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,186 per year, or $16 per hour.

Client Service Representative

Access Dubuque

Dubuque, IA • On-site

$15 - $20.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago

Job description

Client Service Representative

Cottingham & Butler/ SISCO

1 Positions

ID: 4030548008

Posted On 02/11/2025

Refreshed On 08/01/2026

Job Overview

What our Client Service Representatives do and why it’s important:

Cottingham and Butler is growing and we are adding Client Service Representatives to our team! As a Client Service Representative, you will work directly with our clients to help keep their accounts up to date. You will make a direct impact on a daily basis by carrying out the top-tier services that define Cottingham and Butler.

In practice, the core activities of your job will be to:

· Ensure that client accounts are up to date so they can continue to operate

· Build relationships with clients through friendly interaction, timely execution of requests, and close attention to detail

· Consolidating and communicating important information by putting together reports

Video Overview: Click here (https://cottinghambutler.wistia.com/medias/sd7appjc32) to watch an interview with an actual Client Service Representative.

Strengths and skills necessary for success in the role:

Our outstanding team of Client Service Representatives are one of the main reasons we have a client retention rate well above the industry standard. Because you will be in such a key role, there are several important characteristics we look for: outstanding communication and interpersonal skills, the ability to handle and prioritize many different tasks, the ability to work well under pressure, and strong attention to detail.

If you come from an insurance background that’s great! However, we understand that most people don’t which is why we are willing to train you on the technical details. It’s more important to us that you embody the right personal characteristics. While we don’t expect you to be perfect in every aspect of the job right away, the aforementioned traits are essential for success in the role.

Full-Time Benefits - Most benefits start day 1

  • Medical, Dental, Vision Insurance

  • Flex Spending or HSA

  • 401(k) with company match

  • Profit-Sharing/Defined Contribution (1-year waiting period)

  • PTO/Paid Holidays

  • Company-paid ST and LT Disability

  • Maternity Leave/Parental Leave

  • Subsidized Parking

  • Company-paid Term Life/Accidental Death Insurance

About Cottingham & Butler:

At Cottingham & Butler, we sell a promise to help our clients through life’s toughest moments. To deliver on that promise, we aim to hire, train, and grow the best professionals in the industry. We look for people with an insatiable desire to succeed, are committed to growing, and thrive on challenges. Our culture is guided by the theme of “better every day” constantly pushing ourselves to be better than yesterday – that’s who we are and what we believe in.

As an organization, we are tremendously optimistic about the future and have incredibly high expectations for our people and our performance. Our ability to grow as a company, fuels investments in new resources to better serve our clients and provide the amazing career opportunities our employees want and deserve. This is why we are a growth company and why we are committed to being better every day.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn (https://www.linkedin.com/company/cottingham-&-butler/) | Facebook (https://www.facebook.com/cottinghambutler)

Primary Contact

12213

Human Resources

,

563-587-5104

Phone

Phone

Phone

563-587-5922

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Customer Service

Health Care

Insurance

Sales/Service

Location

Dubuque, IA

Job Type

Employee

Full/Part

Full Time

Company ID

943

Job REQ #

4030548008

# Positions

1

Start Date

20250211

End Date

20260920

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Cottingham & Butler/ SISCO

About the Company

ABOUT THE COTTINGHAM & BUTLER COMPANIES

Cottingham & Butler is one of the largest insurance brokers in the U.S. with over 1,200 employees dedicated to providing our clients with advice and insurance products to manage the risks they face. Better Every Day. That's our promise to our employees and our clients. We deliver better advice, better service, and better ideas than our competitors. Every Day. It's a commitment to challenging conventional wisdom, innovating, improving how we serve our clients and growing as industry professionals. This approach has produced superior results for our clients, endless opportunities for our employees, and a growth track record that continues to outperform the industry.

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