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Client Service Operations Associate Jobs in Toronto, ON

Harry Rosen, Inc.

Operations Associate

Toronto, ON

CA$17.60 - CA$18.10/hr

Operations Associate Part-Time Permanent Reporting to: Operations Team Lead Harry Rosen, Yorkdale ... Customer Service * Accurately control and process client transactions through the POS system with ...

Aerotek

Business Operations Associate

Mississauga, ON

CA$1.0K/wk

Aerotek has an immediate opening for a Customer Service Associate / Business Operations Associate ... service and working with client to resolve outstanding issues Qualifications: • BA / BS degree in ...

Td

PIA Client Service Associate

Mississauga, ON

CA$43K - CA$56K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures and maintain a culture and operation of risk management * Use ...

Td

FP Client Service Associate

Toronto, ON · Remote

CA$52K - CA$74K/yr

The Client Service Associate (CSA) provides a high level of dedicated sales and service support to ... Advanced knowledge of business, operations and regulatory environment * Specialized expertise in ...

Td

PIA Client Service Associate

Brampton, ON

CA$43K - CA$56K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures and maintain a culture and operation of risk management * Use ...

Td

PIA Client Service Associate

Toronto, ON

CA$43K - CA$56K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures and maintain a culture and operation of risk management * Use ...

Td

PIA Client Service Associate

Toronto, ON · On-site

CA$43K - CA$56K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures and maintain a culture and operation of risk management * Use ...

Td

PIA Client Service Associate

Toronto, ON

CA$43K - CA$56K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures and maintain a culture and operation of risk management * Use ...

Td

PIA Client Service Associate

Markham, ON · On-site

CA$43K - CA$56K/yr

If so, then get onboard for the position of PIA Client Service Associate . In this role, you will ... Adhere to all policies and procedures and maintain a culture and operation of risk management * Use ...

Trades for Tomorrow

Operations Associate

North York, ON · On-site

CA$23/hr

Operations Associate Forest Fence & Deck -- Richmond Hill, ON · Full-time, permanent $23 per hour ... Winter shifts toward maintenance, inventory, equipment servicing, supplier ordering for the coming ...

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Client Service Operations Associate information

What is the difference between Client Service Operations Associate vs Client Service Representative?

AspectClient Service Operations AssociateClient Service Representative
CredentialsTypically requires a bachelor's degree in business, finance, or related fieldOften requires a high school diploma or associate degree, with some roles preferring customer service certifications
Work EnvironmentUsually in back-office or operational teams, focusing on process management and supportFront-line customer interaction, handling inquiries and resolving issues
Employer & Industry UsageFinancial services, banking, investment firmsBanking, insurance, retail banking
Common Search & Comparison IntentUnderstanding operational roles and responsibilities in client supportCustomer interaction and service delivery

The main difference is that Client Service Operations Associates focus on supporting internal processes and operations behind the scenes, while Client Service Representatives handle direct customer interactions. Both roles are essential in client support but differ in responsibilities and work environment.

Is a client service operations associate a good job?

A client service operations associate is a role focused on managing client accounts, resolving issues, and supporting operational processes, often requiring strong communication and organizational skills. The job can offer stable employment, opportunities for skill development, and advancement within customer service or operations departments. Its suitability depends on individual career goals and interest in client interaction and problem-solving.

What does a client service operations associate do?

A client service operations associate manages and supports client accounts by handling inquiries, processing transactions, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong communication and organizational skills to coordinate between clients and internal teams.

What is a client service operations associate?

A client service operations associate is responsible for supporting client accounts by managing communication, resolving issues, and ensuring smooth service delivery. They often use customer relationship management (CRM) tools and require strong organizational and communication skills to coordinate between clients and internal teams.

What is the role of a client service operations associate?

A client service operations associate is responsible for supporting client accounts, ensuring smooth communication between clients and the company, and managing operational tasks such as data entry, process coordination, and issue resolution. They often use customer relationship management (CRM) tools and require strong organizational and communication skills to maintain client satisfaction and operational efficiency.
Client Service Operations Associate jobs near you

Operations Associate

Toronto, ON

Harry Rosen, Inc.
See more jobs at Harry Rosen, Inc.external

CA$17.60 - CA$18.10/hr

Part-time

Retirement

Re-posted 29 days ago

Key responsibilities

  • Process client transactions and manage cash handling functions accurately and efficiently.

  • Support order fulfillment activities including picking e-commerce and in-store orders, and assisting with BOPIS operations.

  • Maintain store organization, support merchandise displays, and assist with inventory counts and stock management.

Job description

Your Style, Your Career


Harry Rosen is a proudly Canadian born and raised retailer of fine quality menswear with store locations across the nation. We have been specializing in luxury menswear for over 70 years and have been officially recognized as one of Canada's Best Managed Companies.We are committed to developing retail professionals who love retail and have the passion and ability to inspire exceptional service.


Operations Associate

Part-Time Permanent

Reporting to: Operations Team Lead

Harry Rosen, Yorkdale Shopping Centre

We are looking for an Operations Associate to join our Store team.In this role you'll be responsible for:

Customer Service

  • Accurately control and process client transactions through the POS system with efficiency
  • Collect new client contact information and update/maintain existing client information and files
  • Support all service desk activities and ensure the desk is clean, organized and well stocked
  • Provide basic client resolution services, addressing concerns and inquiries in a timely manner and when appropriate, escalating issues
  • Manage daily cash handling functions (open/close registers, prepare sales envelopes and bank deposits)
  • Identify, report and troubleshoot common errors/discrepancies

OMNI services & Order Fulfillment

  • Support with picking E-Commerce and IST orders, achieving targeted unit per hour pick rates
  • Assist with BOPIS operations activities
  • Support logistics function with on-the-floor activities (markdowns, re-ticketing, re-tagging, etc.)

Store & Merchandise Maintenance

  • Maintain the store in a neat and organized manner, ensuring all merchandise reflects standards
  • Monitor return items and re-stock, support with maintenance of overall stock levels.
  • Assist visual team with seasonal merchandise changes, displays, and setting up of special events, as required
  • Assist with season inventory preparations and counts

Flex Support & Teamwork

  • When required, support clients on the sales floor by assisting with basic inquiries
  • Support with daily tasks and ad-hoc projects
  • Adhere to all Harry Rosen philosophies, processes and standards
  • Deliver consistent and exceptional service through standards
  • Provide cross-functional team support
  • Demonstrate Core Values

Successful candidates will require:

  • Aminimum of 2 yearsof retail experience preferably in a luxury environment, in a customer-facing role.
  • Experience with shipping, receiving, merchandising, order fulfillment and inventory management in a retail environment
  • Experience working in a client-facing role at the service desk, providing exceptional customer service is preferred.
  • A strong service orientation - a demonstrated desire to wow our customers!
  • Demonstrated interest in technology and how to use tech innovations to support the retail Customer Service function
  • The ability to work effectively as part of a team
  • Strong multi-tasking skills and the ability to calmly and efficiently manage, acknowledge and assist a long line of customers waiting for service
  • Strong communication skills

What are the perks of the job?

  • Competitive pay program
  • Opportunities to additionally earn monthly and annual Team bonuses
  • Best in industry discounts and special purchase opportunities
  • A comprehensive flexible benefits package
  • Pension and Group RRSP Programs that grow with you
  • A modern, digitally advanced workplace
  • A coach committed to supporting the achievement of your personal career goals
  • A culture that is rich and diverse fostered through an internal Diversity Equity and Inclusion Council
  • An employer that values internal growth and promotion and is committed to succession planning for your future

*Compensation: $17.60 - $18.10/hr + opportunity for bonus.

We thank you for your interest in this opportunity.


Harry Rosen Inc. is committed to ensuring that our environment is barrier-free to all persons, employees, and clients alike, as we believe in equal opportunity and fostering a diverse and inclusive environment. In the spirit of this philosophy, we are committed to providing reasonable accommodations to all applicants with accommodation needs in the interview and assessment process. If you need assistance during the selection process, please contact us at careers@harryrosen.com with details.

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