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Client Service Consultant Jobs (NOW HIRING)

Chubb

Service Consultant

Chicago, IL

This role will be responsible for timely and successful resolution of client needs and improving the overall client experience. The Service Consultant is expected to build & maintain positive ...

Chubb

Service Consultant

Chicago, IL · On-site

This role will be responsible for timely and successful resolution of client needs and improving the overall client experience. The Service Consultant is expected to build & maintain positive ...

Chubb

Service Consultant

Chicago, IL · On-site

This role will be responsible for timely and successful resolution of client needs and improving the overall client experience. The Service Consultant is expected to build & maintain positive ...

Chubb

Service Consultant

Chicago, IL · On-site

This role will be responsible for timely and successful resolution of client needs and improving the overall client experience. The Service Consultant is expected to build & maintain positive ...

Chubb

Service Consultant

Chicago, IL

This role will be responsible for timely and successful resolution of client needs and improving the overall client experience. The Service Consultant is expected to build & maintain positive ...

Gallagher

Service Consultant

Latham, NY · On-site

Ultimately the Client Service Consultant is responsible for ensuring the execution of every aspect of service for a client and will assist the rest of the service team with any service-related tasks ...

ASCENSUS

Retirement Service Consultant

Tampa, FL

The Client Services Consultant will demonstrate their thorough knowledge of retirement plans and Ascensus products and services by providing solutions to complex plan issues and delivering ...

ASCENSUS

Retirement Service Consultant

Atlanta, GA · On-site

The Client Services Consultant will demonstrate their thorough knowledge of retirement plans and Ascensus products and services by providing solutions to complex plan issues and delivering ...

ASCENSUS

Retirement Service Consultant

Newark, NJ · On-site

The Client Services Consultant will demonstrate their thorough knowledge of retirement plans and Ascensus products and services by providing solutions to complex plan issues and delivering ...

ASCENSUS

Retirement Service Consultant

Dallas, TX · On-site

The Client Services Consultant will demonstrate their thorough knowledge of retirement plans and Ascensus products and services by providing solutions to complex plan issues and delivering ...

ASCENSUS

Retirement Service Consultant

Dresher, PA

The Client Services Consultant will demonstrate their thorough knowledge of retirement plans and Ascensus products and services by providing solutions to complex plan issues and delivering ...

ASCENSUS

Retirement Service Consultant

Boston, MA

The Client Services Consultant will demonstrate their thorough knowledge of retirement plans and Ascensus products and services by providing solutions to complex plan issues and delivering ...

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Client Service Consultant information

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How much do client service consultant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client service consultant in the United States is $22.22, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $23.56 per hour, depending on experience, location, and employer.

What are some common challenges faced by Client Service Consultants and how can they be managed?

Client Service Consultants often encounter challenges such as handling high volumes of client inquiries, managing demanding expectations, and resolving issues efficiently under time constraints. Success in this role requires strong communication skills, patience, and the ability to quickly adapt to changing client needs. Building strong relationships with both clients and internal teams can help streamline problem-solving and ensure client satisfaction. Proactively seeking feedback and staying updated on company products and services also helps consultants provide accurate and timely support.

What does a client service consultant do?

A client service consultant helps clients by providing information, resolving issues, and ensuring satisfaction with products or services. They communicate via phone, email, or in person, often using customer relationship management (CRM) tools, and need strong communication and problem-solving skills. Their role involves understanding client needs and offering appropriate solutions to maintain positive relationships.

What are the key skills and qualifications needed to thrive as a Client Service Consultant, and why are they important?

To thrive as a Client Service Consultant, you need strong customer service skills, problem-solving abilities, and typically a degree in business or a related field. Familiarity with CRM systems, proficiency in Microsoft Office, and sometimes certifications in customer service or account management are advantageous. Excellent communication, active listening, and relationship-building are crucial soft skills for this role. These competencies ensure client satisfaction, effective issue resolution, and the retention of valuable business relationships.
More about Client Service Consultant jobs
What cities are hiring for Client Service Consultant jobs? Cities with the most Client Service Consultant job openings:
What states have the most Client Service Consultant jobs? States with the most job openings for Client Service Consultant jobs include:
Client Service Consultant jobs near you
Infographic showing various Client Service Consultant job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 48% Full Time, 49% Part Time, and 1% Temporary. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $46,212 per year, or $22.2 per hour.
Lyric HCM Client Service Consultant II

Lyric HCM Client Service Consultant II

ADP

Alpharetta, GA • On-site

Full-time

Posted 4 days ago

Job description

ADP is hiring a Client Service Consultant.

  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?

If so, this may be an opportunity for you. Read on and decide for yourself.

In this role, you will serve as ADP's front-line for solving client challenges -- including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You will work with clients who have 1,000+ employees. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients when they reach out. However, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you receive, which will keep things interesting. But don't worry, our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark? Apply now!

To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos

WHAT YOU'LL DO: Responsibilities

What you can expect on a typical day:

Research, Troubleshoot, and Resolve. You will research, troubleshoot, and resolve ADP/client application issues in the areas of system setup, product functionality, product enhancements, and general client inquiries. You will analyze complex client requirements for payroll, benefits, time, and human resources policy and procedures. You will take the initiative to seek answers, solutions, and positive outcomes in a timely manner for both the client and ADP.
Communicate and Exceed Client Expectations. You will use your strong interpersonal skills and product knowledge to communicate with customers and representatives to resolve issues. You will set priorities, organize your day, multi-task, change direction, and provide prompt follow-up. You will strive to exceed client expectations in every interaction. You hold yourself to the highest ethical standards and live ADP's core value of Integrity is Everything.
Educate and Provide Recommendations. You will leverage your ADP product and services knowledge to provide solutions to issues and questions and help build client understanding around our products' value. You will turn client input into recommendations for ADP leadership on best practices and solutions training.

TO SUCCEED IN THIS ROLE: Required Qualifications

  • Prior client service or systems integration experience.
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
  • Experience noted above, OR
  • Military experience We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE: Preferred Qualifications

  • Experience in HR, Payroll, Benefits and/or Time is a plus.
ADP logo

About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

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