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Client Service Associate Jobs in Middletown, DE (NOW HIRING)

Lympha Press

Client Services Associate

Chadds Ford, PA · On-site

... Service Associate provides critical support to the Client Services Team by performing patient intake, coordinating with prescribers, and ensuring accurate and timely documentation of medical records.

CSC

Associate Client Service Representative

Wilmington, DE · On-site

$15.50 - $21/hr

Associate Client Service Representative Wilmington, DE (Hybrid) Monday - Friday, 11:00am-8:00pm Are you passionate about delivering exceptional service? Us too. We're hiring a Client Service ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Middletown, DE

Client Service Associate information

See Middletown, DE salary details

$8

$16

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How much do client service associate jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for client service associate in Middletown, DE is $16.15, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.12 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What cities near Middletown, DE are hiring for Client Service Associate jobs?

Cities near Middletown, DE with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Middletown, DE as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $33,598 per year, or $16.2 per hour.

Client Services Associate

Lympha Press

Chadds Ford, PA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Job description

Job Type
Full-time
Description
POSITION HIGHLIGHTS
• Competitive salary with benefits
• Full-time, Monday through Friday schedule
• Medical, dental, vision & 401(k)
• Unlimited Paid Time Off
• Opportunity to support patient care and operational excellence
• Mission-driven healthcare organization improving patient outcomes through DME solutions
ROLE SUMMARY
The Client Service Associate provides critical support to the Client Services Team by performing patient intake, coordinating with prescribers, and ensuring accurate and timely documentation of medical records. This role helps streamline workflows, ensures operational efficiency, and supports timely patient care. You will collaborate closely with internal teams and patients, handle multiple tasks in a fast-paced environment, and maintain clear communication throughout the process. This is a full-time, in-office position with Monday through Friday hours.
KEY RESPONSIBILITIES
• Collaborate with the Client Services Team to support and streamline order processing workflows
• Assist with follow-up tasks, including patient engagement calls and coordinating with prescribers to obtain required documentation
• Perform patient intake, ensuring accurate documentation of medical necessity information in the system
• Request, review, and document pertinent medical records from physician offices
• Maintain clear communication with internal team members to ensure smooth operations and issue resolution
• Participate in traditional and e-learning programs for ongoing training and professional development
• Work effectively with other employees, managers, and departments
• Perform all job functions in alignment with the company's Mission, Vision, and Goal Statements
• Perform other duties as assigned
Requirements
• High School Diploma or GED required
• Strong verbal communication skills; polite, friendly, helpful, and courteous with all internal and external stakeholders
• Ability to manage time effectively, work independently, and handle multiple tasks in a fast-paced environment
• Proficient with computers, office software, and equipment; familiarity with EMR systems, medical billing, or DME experience is a plus
• Knowledge of insurance guidelines and experience with Durable Medical Equipment (DME) preferred
• Ability to quickly acquire knowledge of departmental program structure, policies, and procedures
• Demonstrates professionalism, sound judgment, and accountability when handling tasks and interruptions
SKILLS & COMPETENCIES
• Strong organizational and time management abilities
• Ability to manage multiple priorities and interruptions
• Effective communication and collaboration skills
• Attention to detail and accuracy
• Problem-solving and decision-making capability
SUPERVISORY FUNCTIONS
• This position has no supervisory responsibilities
ABOUT LYMPHA PRESS
Lympha Press helps people with lymphedema, venous disease, and lipedema improve their quality of life through innovative pneumatic compression therapy systems. Our team focuses on operational excellence, patient-centered care, and delivering trusted therapy solutions.
Our mission is simple: Because Life Can Be Better. Join Lympha Press and help make a difference for patients and healthcare providers every day.
APPLY TODAY
If you're looking for an opportunity to support patient care, coordinate DME processes, and contribute to operational excellence in a mission-driven environment, we'd love to hear from you.

Apply