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Client Service Associate Jobs in Marion, IA (NOW HIRING)

Customer Service Associate

Coralville, IA ยท On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate

Coralville, IA ยท On-site

$13.25 - $18.25/hr

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: * Assist customers with ...

Customer Service Associate I

Cedar Rapids, IA ยท On-site

$14.25 - $19.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate I

Vinton, IA ยท On-site

$14.25 - $19.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Customer Service Associate I

Lisbon, IA ยท On-site

$12.50 - $17.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

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Client Service Associate information

See Marion, IA salary details

$8

$17

$27

How much do client service associate jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for client service associate in Marion, IA is $17.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.18 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What cities near Marion, IA are hiring for Client Service Associate jobs?

Cities near Marion, IA with the most Client Service Associate job openings:

Infographic showing various Client Service Associate job openings in Marion, IA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $35,540 per year, or $17.1 per hour.

Meals on Wheels Client Services Associate

Horizons, A Family Service Alliance

Cedar Rapids, IA โ€ข On-site

$16 - $18/hr

Full-time

Posted 2 days ago

New


Job description

Client Services Associate - Meals on Wheels (Linn County)
Horizons | Cedar Rapids, IA | Full-Time | Mon-Fri, 7:30 AM-3:30 PM
Are you a self-starter and people-person who wants to make a real difference in the lives of older adults in your community? Horizons is looking for a compassionate and organized Client Services Associate to support our Meals on Wheels program in Linn County.
What You'll Do
In this role, you'll be the welcoming first point of contact for new clients. Day-to-day, you'll handle incoming calls, complete client intakes (Older American Act, Medicaid, and Private Pay), assess eligibility, manage database records, and help coordinate volunteer meal route coverage. You'll also pitch in as a backup meal delivery driver when needed - so every senior gets their meal.
What We're Looking For
  • At least 1 year of customer service experience
  • Ability to work independently
  • Strong computer skills (Word, Excel, email, databases)
  • Valid Iowa driver's license, reliable transportation, and clean driving record
  • Ability to lift up to 20 lbs
  • Ability to pass a background check

Why Horizons?
We're guided by our shared values of Integrity, Inclusivity, and Compassion. We're an Equal Opportunity Employer and make reasonable accommodations for individuals with disabilities.
Take a look at the full job description and apply now!