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Client Service Associate Jobs in Lawrence, KS (NOW HIRING)

BEAUTY BRANDS

Client Services Specialist

Olathe, KS · On-site

$16.50 - $21.75/hr

Our associates provide excellent customer service and help drive engagement that supports our store ... Follow the client experience guidelines, as it applies to the position. About Beauty Brands: As a ...

BEAUTY BRANDS

Client Services Specialist

Topeka, KS · On-site

$14 - $18.50/hr

Our associates provide excellent customer service and help drive engagement that supports our store ... Follow the client experience guidelines, as it applies to the position. About Beauty Brands: As a ...

ABSOLUTE BEAUTY LLC

Client Services Specialist

Olathe, KS · On-site

$16.50 - $21.75/hr

Our associates provide excellent customer service and help drive engagement that supports our store ... Follow the client experience guidelines, as it applies to the position. About Beauty Brands: As a ...

ABSOLUTE BEAUTY LLC

Client Services Specialist

Topeka, KS · On-site

$14 - $18.50/hr

Our associates provide excellent customer service and help drive engagement that supports our store ... Follow the client experience guidelines, as it applies to the position. About Beauty Brands: As a ...

ABSOLUTE BEAUTY LLC

Client Services Specialist

Olathe, KS · On-site

$16.50 - $21.75/hr

Our associates provide excellent customer service and help drive engagement that supports our store ... Follow the client experience guidelines, as it applies to the position. About Beauty Brands: As a ...

BEAUTY BRANDS

Client Services Specialist

Olathe, KS · On-site

$16.50 - $21.75/hr

Our associates provide excellent customer service and help drive engagement that supports our store ... Follow the client experience guidelines, as it applies to the position. About Beauty Brands: As a ...

Family Dollar

Customer Service Associate I

Eudora, KS · On-site

$13.25 - $18.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Leavenworth, KS · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Topeka, KS · On-site

$13.75 - $18.75/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

Family Dollar

Customer Service Associate I

Spring Hill, KS · On-site

$14 - $19.25/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Lawrence, KS

Client Service Associate information

See Lawrence, KS salary details

$8

$16

$25

How much do client service associate jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for client service associate in Lawrence, KS is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $18.12 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What cities near Lawrence, KS are hiring for Client Service Associate jobs?

Cities near Lawrence, KS with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Lawrence, KS as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $33,617 per year, or $16.2 per hour.

Customer Service Associate

Topeka, KS • On-site

Capitol Federal Savings Bank
501 - 1,000 employees
Learn more about Capitol Federal Savings Bankexternal

$13.75 - $18.75/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Job Description:

Job Title: Customer Service Associate

Location: Topeka, KS

Employment Type: Full-Time

About Capitol Federal

At Capitol Federal Savings Bank, we are committed to helping individuals, families, and communities achieve financial success. With a long-standing tradition of integrity, service, and financial stewardship, we strive to deliver exceptional banking experiences to every customer we serve.

Our team members are the foundation of our success. We believe in fostering a supportive environment where employees can grow professionally, contribute meaningfully, and build rewarding careers.

Position Summary

This position is responsible for accurately processing financial transactions and being an effective source of information for our customers: in lobby, drive-thru window or by telephone. Provides friendly, professional, confidential and effective assistance to customers and Bank associates assuring a positive experience and minimizing wait time.

Key Responsibilities

The responsibilities listed below represent the primary duties of this position. Additional duties may be assigned as needed.

  • Performs teller transactions as defined by the Bank. Balances cashbox daily to ensure accuracy in transactions and notifies supervisor regarding any offages. Participates in the rotation of vault duties, including the daily balancing of the vault when it is used.

  • Research, troubleshoot and resolve basic external and internal customer inquiries as needed.

  • Answer incoming calls verifying the identity of the caller. Determine the needs of the caller and minimize the time and effort to resolve their concerns.

  • Use every customer contact as an opportunity to advise customers about additional services or programs that might benefit them. Updates the Bank's tracking system related to customer recommendations and referrals as defined by the Bank.

  • Assists customers with maintenance on existing accounts as defined by management.

  • Assists other departments and branches with transactions as needed; provides support for the department and branch management in fulfilling customer requests.

  • Maintains the most stringent standards of customer service confidentiality.

  • Perform other duties as assigned.

  • Participate in proactive team efforts to achieve departmental and company goals.

  • Must comply with current applicable laws, regulations and bank policies and procedures. Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.

Required Qualifications

  • High school diploma or equivalent required.

  • Minimum of six months of experience, which includes customer service responsibilities.

  • Cash handling is preferred.

Core Competencies

Successful candidates typically demonstrate the following competencies:

  • Customer Focus

  • Communication Skills

  • Integrity and Professionalism

  • Problem Solving

  • Attention to Detail

  • Team Collaboration

  • Unconditional Ethics

Why Join Capitol Federal?

Capitol Federal offers employees a supportive workplace and opportunities for career growth.

Benefits may include:

  • Competitive compensation

  • Retirement and savings plans

  • Flexible Spending Accounts

  • Paid time off and holidays

  • Employee Assistance Program

  • Health, Dental, Life and Disability coverage

  • Parental Leave

  • Professional development opportunities

  • Career Advancement Pathways

CapFed is an equal opportunity employer.

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