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Client Service Associate Jobs in Hope Mills, NC (NOW HIRING)

Client Service Associate At Elevare Branding, we believe in building powerful brand identities through strategic communication, integrity, and creativity. Our team collaborates with forward-thinking ...

... services tailored to their unique needs. By driving consultative sales and nurturing client relationships, you will help healthcare organizations connect more efficiently, supporting better outcomes ...

Customer Service Associate

Lumberton, NC · On-site

$15 - $18.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Associate (CSA) As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a ...

Customer Service Associate The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate

Pembroke, NC · On-site

$12 - $16.50/hr

Roses/Roses Express Customer Service Associate As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities ...

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Client Service Associate information

See Hope Mills, NC salary details

$8

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$26

How much do client service associate jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for client service associate in Hope Mills, NC is $16.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $18.41 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What cities near Hope Mills, NC are hiring for Client Service Associate jobs?

Cities near Hope Mills, NC with the most Client Service Associate job openings:

Infographic showing various Client Service Associate job openings in Hope Mills, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,156 per year, or $16.4 per hour.

Client Service Associate

Alphabe Insight

Fayetteville, NC • On-site

$48K - $52K/yr

Other

Re-posted 28 days ago


Job description

Client Service Associate

At Elevare Branding, we believe in building powerful brand identities through strategic communication, integrity, and creativity. Our team collaborates with forward-thinking organizations to shape meaningful narratives and long-lasting public presence. We are committed to excellence, professional growth, and fostering a dynamic work environment where talent can thrive.

Job Description

We are seeking a motivated and detail-oriented Client Service Associate to join our growing team in Fayetteville, NC. This role is ideal for individuals who excel in communication, enjoy working directly with clients, and are passionate about delivering high-quality service. The Client Service Associate plays a key role in maintaining client satisfaction and supporting daily operational and service-related activities.

Responsibilities

  • Serve as a primary point of contact for clients, ensuring timely and professional communication
  • Assist clients with inquiries, requests, and service-related needs
  • Maintain accurate client records and documentation
  • Collaborate with internal teams to ensure seamless service delivery
  • Support account management tasks and follow up on client interactions
  • Identify opportunities to enhance the client experience
  • Ensure all interactions align with company standards and values
Qualifications
  • Strong verbal and written communication skills
  • Professional demeanor with a client-focused mindset
  • Ability to manage multiple tasks in a fast-paced environment
  • Strong organizational and problem-solving abilities
  • Attention to detail and commitment to quality
  • Ability to work both independently and as part of a team
Additional Information
  • Competitive salary ($48,000 – $52,000 per year)
  • Growth opportunities within a dynamic and expanding company
  • Professional development and skill-building support
  • Supportive and collaborative work environment
  • Stable, full-time position with long-term potential