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Client Service Associate Jobs in Frederick, MD (NOW HIRING)

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Overview Job Purpose The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer ...

Customer Service Associate

Frederick, MD · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Ranson, WV · On-site

$15 - $18.75/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Frederick, MD · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Our CSAs are proud to be part of a beloved brand that is committed to ...

Customer Service Associate

Eldersburg, MD · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

Customer Service Associate

Hagerstown, MD · On-site

$15.50 - $19.25/hr

As a Customer Service Associate (CSA) you are the friendly face that puts the 'Wow' in Wawa by greeting and serving our customers. As a CSA, you are proud to be part of a beloved brand that is ...

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Client Service Associate information

See Frederick, MD salary details

$8

$15

$25

How much do client service associate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for client service associate in Frederick, MD is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $17.88 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What jobs make 3000 a month without a degree?

A Client Service Associate typically earns less than $3,000 monthly, but roles such as sales representatives, administrative assistants, or delivery drivers can reach or exceed this income level without a degree, especially with experience or commissions. These jobs often require strong communication skills, customer service abilities, and sometimes certifications or licenses depending on the industry.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What cities near Frederick, MD are hiring for Client Service Associate jobs? Cities near Frederick, MD with the most Client Service Associate job openings:
Infographic showing various Client Service Associate job openings in Frederick, MD as of June 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,152 per year, or $15.9 per hour.
Customer Service Associate

Customer Service Associate

Royal Farms

Frederick, MD • On-site

$15 - $19/hr

Full-time

Posted 5 days ago


Royal Farms rating

5.1

Company rating: 5.1 out of 10

Based on 91 frontline employees who took The Breakroom Quiz

29th of 46 rated convenience stores


Job description

Overview
Job Purpose
The Customer Service Associate is responsible for supporting the store leadership team by executing a variety of store-level tasks that ensure efficient, safe, and customer-focused operations. This includes food service preparation, point-of-sale transactions, housekeeping duties, and general store upkeep.
The Customer Service Associate plays a key role in delivering an exceptional experience by engaging every customer with friendliness, efficiency, and professionalism - ultimately building brand loyalty and upholding the Royal Farms standard of excellence.
Responsibilities
Essential Functions
Customer Service & Engagement
    • Ensure every customer receives outstanding service by creating a friendly environment-greet and acknowledge customers, uphold high service standards, anticipate customer needs, and demonstrate product knowledge.
    • Respond promptly to customer inquiries about merchandise and assist with product selection.
    • Communicate with store leadership about customer requests, vendor issues, and product damages.

Point of Sale & Transactions
    • Operate the register, scan and bag items, manage various payment methods, activate fuel and gift cards, and ensure drawer balance at shift end.
    • Follow all ID verification laws when selling age-restricted products such as alcohol or tobacco.
    • Assist and educate customers using the assisted checkout terminals; monitor transactions to ensure accurate payment and prevention of theft.
    • Support customers with purchases that require employee assistance, such as tobacco, lottery, or items kept behind the counter.
    • Handle customer fuel transactions and monitor fuel court activity; stop pumps if necessary.

Food & Beverage Service
    • Prepare all made-to-order food and beverages per recipe or customer specifications, ensuring accuracy, quality, and speed of service.
    • Execute foodservice and beverage programs consistently, maintaining proper portioning, presentation, and product availability.
    • Follow all food safety and sanitation standards, including proper handling, storage, and cleaning practices, to ensure a safe experience for customers and compliance with company and regulatory requirements.

Merchandising & Stocking
    • Restock products and supplies to maintain a fully stocked store.
    • Check expiration codes, face and inspect items, pull and discard expired products per company procedures.

Store Cleanliness & Safety
    • Perform routine side work (cleaning, sweeping, mopping, trash removal, etc.).
    • Maintain a clean and organized work area to ensure safe working conditions.
    • Immediately report unsafe conditions to store leadership.

Additional Responsibilities
  • Follow Royal Farms safety, security, and operational procedures as outlined in SOPs and training materials.
  • Uphold the mission, core values, and brand standards of the company by ensuring all practices reflect integrity, accountability, and operational excellence.
  • Performs other projects/duties as assigned.

Qualifications
Qualifications
Required
    • Must be at least 16 years old.
    • Must have strong communication and customer service skills.
    • Must demonstrate the ability to work both independently and as part of a team.
    • Must be able to multitask effectively in a fast-paced environment.
    • Must be able to learn and follow all Royal Farms safety processes and procedures.

Preferred
    • Prior experience in food service and/or customer service.

Success Factors
  • Customer Focus - Consistently delivers friendly, attentive, and accurate service to every customer, creating a welcoming and efficient experience that supports brand loyalty.
  • Operational Consistency - Maintains high standards of cleanliness, food safety, and merchandising while accurately executing all assigned tasks and procedures during the shift.
  • Team Dependability - Demonstrates reliability, flexibility, and strong communication within the team environment, supporting store goals and adapting effectively to fast-paced demands.

Work Requirements
  • Must be able to stand, walk, bend, reach, and lift up to 50lbs throughout the shift.
  • Must be able to perform repetitive physical tasks like squatting, stooping, and crouching.
  • Must be comfortable working around hot equipment and cleaning products.
  • Ability to be punctual and arrive to work on time.
  • Must wear slip-resistant shoes while on duty.
  • Flexible availability to work various shifts, including weekends, holidays, and overtime, as required by business needs.
  • Ability to adhere to assigned schedules and arrive to work on time as required by business needs.

Pay Range
USD $15.00 - USD $19.00 /Hr.

What Royal Farms employees say

Pay

Benefits

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About Royal Farms

Sourced by ZipRecruiter

Royal Farms, headquartered in Baltimore, MD, US, is a highly regarded player in the American convenience store industry. With an illustrious history extending back to 1959, the company began as a small dairy business and has since grown into an expansive network of convenience stores and gas stations. Recognized not only for their diverse product offerings, Royal Farms is also celebrated for their world-famous chicken, freshly prepared in-store, and winning accolades over big-name restaurants. The company, valuing impeccable customer service, takes pride in providing a clean, customer-friendly environment that blends the comfort of a convenience store with the services of a quick-stop restaurant.

Industry

Retail

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1959

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