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Client Service Associate Jobs in Federal Way, WA

Client Services Associate Reports To : Client Services Leadership About the Role As a Client ... Maintain the "show-ready" status of our Business Service Center, kitchens, and conference rooms.

Client Services Associate Reports To : Client Services Leadership About the Role As a Client ... Maintain the "show-ready" status of our Business Service Center, kitchens, and conference rooms.

The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or ... Provides 5-star customer service to all employees (in all forms of communication). * Receives ...

Client Service Coordinator

Tukwila, WA · On-site

$20.25 - $26.50/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator ...

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Client Service Associate information

See Federal Way, WA salary details

$9

$19

$30

How much do client service associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for client service associate in Federal Way, WA is $19.14, according to ZipRecruiter salary data. Most workers in this role earn between $15.58 and $21.49 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate provides support to clients by addressing inquiries, resolving issues, and managing account information. They often communicate via phone, email, or in person, and use customer relationship management (CRM) tools to ensure client satisfaction and accurate record-keeping.

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What is the role of a client associate?

A client service associate is responsible for supporting client relationships by handling inquiries, processing transactions, and providing information about products or services. They often work in financial or customer service environments, utilizing communication skills and familiarity with relevant software to ensure client satisfaction and efficient service delivery.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What job makes $10,000 a month without a degree?

A Client Service Associate typically does not earn $10,000 a month without significant experience or advanced skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and a proven track record rather than formal degrees.

Is client associate entry level?

A client service associate position is often considered entry-level, suitable for candidates with a high school diploma or bachelor's degree. The role typically involves developing customer service skills, familiarity with financial products, and using CRM tools, making it accessible to those starting their careers in client support or financial services.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What are the most commonly searched types of Client Service jobs in Federal Way, WA? The most popular types of Client Service jobs in Federal Way, WA are:
What cities near Federal Way, WA are hiring for Client Service Associate jobs? Cities near Federal Way, WA with the most Client Service Associate job openings:
Infographic showing various Client Service Associate job openings in Federal Way, WA as of June 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,808 per year, or $19.1 per hour.

Client Services Associate

SPS-North America

Seattle, WA • On-site

Other

Posted 5 hours ago


Job description

Job Title: Client Services Associate

Reports To: Client Services Leadership

About the Role

As a Client Services Associate, you aren't just "handling mail"-you are the engine that keeps our workplace humming. You are a hospitality pro, a logistics wizard, and the face of our professional standards. Your goal is simple: ensure every employee and guest experiences 5-star service the moment they step into our space.

From managing high-stakes logistics to ensuring our tech and pantry are "VIP-ready," you turn routine office tasks into a seamless, premium experience.

What You'll Do:

  • The Logistics Lead: Master the lifecycle of mail and packages. From secure intake using chain-of-custody software to high-priority outbound shipping, you ensure nothing ever gets lost in the shuffle.
  • The Experience Curator: Maintain the "show-ready" status of our Business Service Center, kitchens, and conference rooms. You're the reason the coffee is fresh and the meeting rooms are perfectly staged.
  • The Problem Solver: Keep our fleet of multi-function devices (MFDs) and copy/print equipment running flawlessly. If a machine is down, you're the first responder.
  • The Front-of-House Pro: Step into the spotlight as a backup for reception and concierge services, greeting guests with warmth and professional composure.
  • The Project Ally: Assist with office moves, light maintenance, and inventory management. You proactively find ways to improve the workflow during downtime.

Who You Are

  • Customer-Obsessed: You believe that no task is too small and every interaction is an opportunity to provide 5-star service.
  • Tech-Savvy: You're comfortable with MS Office and can quickly learn new package-tracking and shipping software.
  • Organized & Agile: You can pivot from sorting mail to setting up a high-profile boardroom meeting without breaking a sweat.
  • A Natural Professional: You maintain a polished appearance and a calm, helpful demeanor, even when things get busy.

The Requirements

  • Education: High School Diploma or equivalent.
  • Experience: 1+ years of prior work experience (Hospitality, Retail, or Office Services experience is a major plus!).
  • Physicality: This is an active role! You should be comfortable standing/walking for much of the day and able to lift or move up to 40 lbs (or use a cart for up to 60 lbs).
  • Communication: Sharp verbal and written skills are a must for coordinating with vendors and employees.
  • Travel: Negligible

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Why Join Us?

We value professionals who take initiative. This isn't just a "task" role; it's a career path into facilities management, corporate hospitality, and operations leadership.

Ready to be the MVP of our company? Apply today.