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Client Service Associate Jobs in Dublin, OH (NOW HIRING)

Banfield

Client Service Coordinator Full Time

Columbus, OH · On-site

$15.39 - $19.67/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If you are a current associate, you will need to apply through our internal career site. Please log ... • Client service skills - Consistently ensures the team provides the client with attentive ...

Crane WW

Sr. Client Service Specialist

Lockbourne, OH · On-site

$17.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

Resolves issues with orders, delivery dates or service. * Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem ...

Upshift

Guest Service Associate

Columbus, OH · On-site

$15 - $20/hr

  • Medical

  • Dental

  • Vision

Upshift is looking for Guest Service Associate for flexible shifts. • Pick when and where you ... The actual client pay rates may differ.

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All JobsClient Service Associate JobsClient Service Associate Jobs in Dublin, OH

Client Service Associate information

See Dublin, OH salary details

$8

$16

$26

How much do client service associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for client service associate in Dublin, OH is $16.51, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.51 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What do you do as a client service associate?

A client service associate is responsible for assisting clients by answering questions, resolving issues, and providing information about products or services. They often handle account management, communicate via phone or email, and use customer relationship management (CRM) tools to ensure client satisfaction and retention.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

What cities near Dublin, OH are hiring for Client Service Associate jobs?

Cities near Dublin, OH with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Dublin, OH as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,344 per year, or $16.5 per hour.

Associate Client Service Manager - Employee Benefits

Hylant

Columbus, OH • Hybrid

Full-time

Medical, Life

Re-posted 20 days ago

Hylant rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 308 rated insurance

Job description

The Opportunity:
The Client Service Manager is responsible for supporting and collaborating with the sales and service team regarding client employee communication initiatives, client presentations and deliverables, carrier implementations, compliance and new client onboarding to promote further growth and retention in a manner that is consistent with the Hylant Core Values.
This is a hybrid position with opportunity to work in office as well as at home and is preferred to be based out of Columbus, OH.
Are You A Match?
The Client Service Manager is driven by prompt, accurate and thoughtful service to clients by consistently responding to inquiries within 24 hours of receipt. With 3+ years' experience in Employee benefits (Mid-Large Group Market), they will need a Life and Health insurance license in good standing.
In This Role You Will Execute On:
  • Technically competent in Employee Benefits (Mid-Large Group Market).
  • Understanding and adoption of Hylant Tools & Processes.
  • Retention Goals: 95%.
  • Drive compliance with Client Engagement Strategy and adherence to Written Service Timeline (WSTL).
  • Prepare open enrollment materials. Coordinate online enrollment systems with Analysts.
  • Conduct implementation and onboarding meetings with clients as needed.
  • Lead Strategy as it pertains to the Employee Benefits program
In This Role You'll Need:
  • Self-directed team player.
  • Loves client management, problem solving and strategic planning.
  • Passionately and professionally persistent with clients changing needs.
  • Exceeds at being a professional advisor to benefits buyers and team members.
  • Disciplined, organized and efficient, effective at time management.
  • Ability to handle multiple projects at the same time effectively.
  • Intelligent quick learner
  • Acts consistent w/ Hylant Core Values (Integrity, Excellence, Team, Responsibility and Respect)
Why Hylant?
A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in seven states. And since the founding of our family-owned business 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you.
Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.
#LI-Hybrid
Employment Type: Full-Time

What Hylant employees say

Hours and flexibility

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