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Client Service Associate Jobs in Chesapeake, VA (NOW HIRING)

Banfield

Client Service Coordinator

Virginia Beach, VA · On-site

$16 - $20.75/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. CLIENT SERVICE COORDINATOR ...

Tidewater Talent Partners LLC

Be Seen First

Recruiting & Client Operations Specialist

Virginia Beach, VA · On-site

$48K/yr

I am hiring a full-time Recruiting & Client Operations Specialist to play a key role in recruiting, associate management, client service, and day-to-day workforce operations. This is not a ...

New

Tidewater Talent Partners LLC

Be Seen First

Recruiting & Client Operations Specialist

Virginia Beach, VA · On-site

$48K/yr

I am hiring a full-time Recruiting & Client Operations Specialist to play a key role in recruiting, associate management, client service, and day-to-day workforce operations. This is not a ...

New

Tidewater Talent Partners LLC

Be Seen First

Recruiting & Client Operations Specialist

Virginia Beach, VA · On-site

$48K/yr

I am hiring a full-time Recruiting & Client Operations Specialist to play a key role in recruiting, associate management, client service, and day-to-day workforce operations. This is not a ...

New

Banfield

Client Service Cooordinator

Virginia Beach, VA · On-site

$17.70 - $22.62/hr

Client Service Coordinator The Client Service Coordinator ("CSC") drives the flow of clients and ... Responsibility - As individuals, we demand total responsibility from ourselves; as associates, we ...

Towne Bank

Client Service Specialist

Norfolk, VA · On-site

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

Towne Bank

Client Service Specialist

Newport News, VA · On-site

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

TowneBank

Client Service Specialist

Norfolk, VA · On-site

$40K - $60K/yr

The Client Service Specialist is responsible for serving the Towne Benefits sales team and their clients by ensuring that the sales and renewal processes are moving efficiently, creating new business ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Chesapeake, VA

Client Service Associate information

See Chesapeake, VA salary details

$8

$16

$26

How much do client service associate jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for client service associate in Chesapeake, VA is $16.64, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.65 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What do you do as a client service associate?

A client service associate is responsible for assisting clients by answering questions, resolving issues, and providing information about products or services. They often handle account management, communicate via phone or email, and use customer relationship management (CRM) tools to ensure client satisfaction and retention.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What are the most commonly searched types of Client Service jobs in Chesapeake, VA? The most popular types of Client Service jobs in Chesapeake, VA are:
What cities near Chesapeake, VA are hiring for Client Service Associate jobs? Cities near Chesapeake, VA with the most Client Service Associate job openings:
Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Chesapeake, VA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,620 per year, or $16.6 per hour.

Client Service Associate - Newport News, Virginia

LPL Financial

Newport News, VA • On-site

$23.52 - $39.17/hr

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

LPL Financial rating

7.3

Company rating: 7.3 out of 10

Based on 71 frontline employees who took The Breakroom Quiz

123rd of 150 rated financial services

Job description

This role is 100% onsite in Newport News, Virginia

Where Ambition Meets Innovation

Build a career that matches all your initiative with an impressive dose of innovation. From cutting-edge resources and a collaborative environment to the freedom to make an impact and more, you'll find the ingredients you need at LPL Financial to shape your success while helping clients pursue their financial goals.

Job Overview:

As a Client Service Associate, you will provide comprehensive administrative and operational support within the financial advisor's practice. This pivotal role focuses on enhancing client relationships, ensuring compliance with industry regulations, and supporting the firm's growth initiatives. The ideal candidate possesses strong organizational skills, exceptional client service abilities, and a thorough understanding of financial products and services.

Responsibilities:

Serve as the primary point of contact for clients, addressing inquiries, resolving issues, and educating them on firm services and solutions. Assist with account-related requests, including transactions, maintenance, and online access, while ensuring compliance with regulatory standards. Manage client onboarding by collecting documentation, assessing risk profiles, and maintaining accurate records. Prepare reports and meeting materials, monitor account alerts, and support audits and regulatory reviews. Collaborate with financial advisors on business plans, marketing initiatives, and client engagement strategies. Perform administrative tasks such as scheduling, travel arrangements, and expense reporting, and actively participate in training and firm initiatives to stay current on policies and platforms.

What are we looking for?

We're looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidatespursue greatness,act with integrity, and aredriven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where wewin togetherandcreate and share joyin our work.

Requirements:

  • Ability to go in office M-F

  • 2+ years of experience working with Financial Advisors, Branch and Home Office support teams as a Client Service Associate

  • Active Series 7 and/or 66 preferred or (must be obtained within a year of employment)

Preferences:

  • Financial Planning Background: Familiarity with planning concepts and tools to assist with annual updates, account monitoring, and client reviews.

  • Experience in Wealth Management or Advisory Support: Ability to manage account paperwork, ACATs, wires, and client onboarding.

  • CRM and Technology Proficiency: Comfortable maintaining client data, scheduling meetings, and resolving online access issues.

  • Strong Organizational Skills: Capable of handling multiple responsibilities such as preparing agendas, coordinating client gifts, and managing compliance follow-ups.

  • Excellent Communication Skills: Professional interaction with clients for reminders, requests, and service needs.

#LI-Onsite


Pay Range:

$23.52-$39.17/hour
Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play - such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) is among the fastest growing wealth management firms in the U.S. As a leader in the financial advisor-mediated marketplace(6) , LPL supports over 32,000 financial advisors and the wealth management practices of approximately 1,100 financial institutions, servicing and custodying approximately $2.3 trillion in brokerage and advisory assets on behalf of approximately 8 million Americans. The firm provides a wide range of advisor affiliation models, investment solutions, fintech tools and practice management services, ensuring that advisors and institutions have the flexibility to choose the business model, services, and technology resources they need to run thriving businesses. For further information about LPL, please visit www.lpl.com.


At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.


For further information about LPL, please visit www.lpl.com.


Join the LPL team and help us make a difference by turning life's aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.


Information on Interviews:

LPL will only communicate with a job applicant directly from an@lplfinancial.comemail address and will never conduct an interview online or in a chatroom forum. During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant's bank or credit card. Should you have any questions regarding the application process, please contact LPL's Human Resources Solutions Center at(855) 575-6947.


EAC 5.19.26

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