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Client Service Associate Jobs in Brunswick, OH (NOW HIRING)

Banfield

Client Service Coordinator

Parma, OH · On-site

$15 - $18.69/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator ...

Banfield

Client Service Coordinator

Cleveland, OH · On-site

$15 - $18.69/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator ...

Banfield

Client Service Coordinator

Aurora, OH · On-site

$15 - $18.69/hr

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service ...

Morgan Stanley

Service Associate

Pepper Pike, OH

$14.75 - $19.75/hr

Service Associates perform operational support and oversight on behalf of the Market as well as ... and client service skills Detail oriented with superior organizational skills and ability to ...

Morgan Stanley

Service Associate

Pepper Pike, OH · On-site

$14.75 - $19.75/hr

Service Associates perform operational support and oversight on behalf of the Market as well as ... client service skills • Detail oriented with superior organizational skills and ability to ...

Morgan Stanley

Service Associate

Pepper Pike, OH · On-site

$14.75 - $19.75/hr

Service Associates perform operational support and oversight on behalf of the Market as well as ... client service skills • Detail oriented with superior organizational skills and ability to ...

Equity Trust

Client Service Operations Specialist

Westlake, OH · On-site

$15.75 - $20.75/hr

The Client Service Operations Specialist supports operational excellence by processing transactions ... Associate's degree in business/finance preferred * Minimum 1 year experience in retirement account ...

KURV

Client Service Representative

Cleveland, OH · Remote

$15.50 - $21/hr

Resolution of merchant and client requests in timely matter and responding to inquiries or requests by way of phone, e-mail and chat. * Pre-Sales support of Kurv products and services with ...

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Client Service Associate information

See Brunswick, OH salary details

$7

$15

$24

How much do client service associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for client service associate in Brunswick, OH is $15.14, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $16.97 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What do you do as a client service associate?

A client service associate is responsible for assisting clients by answering questions, resolving issues, and providing information about products or services. They often handle account management, communicate via phone or email, and use customer relationship management (CRM) tools to ensure client satisfaction and retention.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What cities near Brunswick, OH are hiring for Client Service Associate jobs? Cities near Brunswick, OH with the most Client Service Associate job openings:
Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Brunswick, OH as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,497 per year, or $15.1 per hour.

Associate Client Service Manager - Employee Benefits

Hylant

Cleveland, OH • On-site

$14 - $19.50/hr

Full-time

Re-posted 7 days ago

Hylant rating

9.8

Company rating: 9.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

1st of 304 rated insurance

Job description

The Opportunity:
The Associate Client Service Manager provides support to clients for an assigned book of business (approximately $500,000 total revenue). In this role, the incumbent will collaborate with internal resources as needed to ensure client needs are producing a positive experience and client retention.
(Book of business may vary based on the complexity and number of accounts in the book.)
In This Role You Will Execute On:
  • With guidance, serve as the primary service contact to clients for a low to moderately complex assigned book of business. This includes oversight of all client servicing needs, team engagement, responsiveness, deadlines and escalation needs.
  • Onboard new clients in collaboration with staff to ensure thorough and accurate information needed to meet agency standards.
  • Manage client renewal process ensuring all necessary activities are completed and meet appropriate timing and quality standards.
  • Participate in ongoing relationship development with clients, carrier partners, resources and internal teams and stakeholders to strengthen relationships with the Hylant team and promote long term partnerships.
  • Support more senior staff on larger or more complex accounts to identify, design, communicate and implement cost effective solutions to cover risk appropriately. This will include, with direction, pre-qualifying, reviewing, identifying, and procuring coverages along with focus on gathering business intelligence and managing or assisting with risk assessment.
  • Serve as a back-up at all support levels as needed.
  • With guidance, manage Client Engagement Strategy (CES) compliance for assigned clients.
  • Maintain and grow insurance knowledge through education opportunities and pursuit of designation(s) as appropriate.
  • Perform other duties and special projects as requested.

In This Role You Will Need:
  • Bachelor's degree business, insurance, risk management, or related field of study. Equivalent combination of education and work experience may be considered.
  • Two (2) or more years of insurance client service experience.
  • Active Life & Health License or the ability to obtain within 90 days of employment.
  • Intermediate Microsoft Office skills (Excel, Word, PowerPoint, and Outlook)
  • Excellent attention to detail, oral and written communication skills
  • Ability to work well in a team environment.

Why Hylant?
A multi-year recipient of Best Places to Work in Insurance, Hylant is a full-service insurance brokerage with over 20 offices in eight states. And since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We're more than an insurance brokerage firm and you're more than a client, employee or neighbor. You're family. And that's just the way we treat you.
Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know. Hylant participates in E-Verify.

What Hylant employees say

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