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Client Service Associate Jobs in Austin, TX (NOW HIRING)

VCA Animal Hospitals

Client Service Representative

Austin, TX

$15.75 - $21.50/hr

Customer service functions, including greeting visitors, answering telephones, and guiding clients ... If you are a current associate, you need to apply through our internal career site. Please log into ...

VCA Animal Hospitals

Client Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

ESSENTIAL FUNCTIONS: • Customer service functions, including greeting visitors, answering ... If you are a current associate, you need to apply through our internal career site. Please log into ...

49 Financial

Concierge Service Associate (63481)

Austin, TX · On-site

$15.50 - $20.75/hr

Behind every client experience is a high-performing HQ team making it happen. If you're energized ... About the Role The Concierge Service Associate is the dedicated day-to-day contact for a select ...

Canon Careers

Client Service Representative II

Austin, TX

$17.20 - $23.37/hr

... service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Austin, TX

Client Service Associate information

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How much do client service associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for client service associate in Austin, TX is $16.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $19.04 per hour, depending on experience, location, and employer.

What is a client service associate?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.

How does a client service associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What are the key skills and qualifications needed to thrive as a client service associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

How much do client service associates make?

The average salary for a client service associate typically ranges from $40,000 to $55,000 annually, depending on experience, location, and the industry. Entry-level roles may start lower, while experienced associates or those with specialized skills can earn higher wages, often supplemented with bonuses or benefits.

What are the most commonly searched types of Client Service jobs in Austin, TX?

The most popular types of Client Service jobs in Austin, TX are:

What cities near Austin, TX are hiring for Client Service Associate jobs?

Cities near Austin, TX with the most Client Service Associate job openings:

Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Austin, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $35,325 per year, or $17 per hour.

Client Service Representative

VCA Animal Hospitals

Austin, TX

$15.75 - $21.50/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 24 days ago

VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

29th of 56 rated veterinary

Job description

We're not just looking for someone to answer phones - we're looking for someone who genuinely cares. This is a part-time role (2-3 days per week) for someone who wants to be part of a team that is passionate about helping pets as well as the people who love them.

You do not need prior veterinary experience. If you bring the passion, desire to learn, and willingness to help, we will provide the training.

Our schedule is flexible Monday through Saturday, but right now we are particularly looking for support on weekdays.

ESSENTIAL FUNCTIONS:

Customer service functions, including greeting visitors, answering telephones, and guiding clients and their pets to exam rooms
Scheduling and confirming appointments
Placing outbound calls for follow-ups and reaching out to prospective clients
Presenting and explaining fees, including processing payments
Recommending, selecting, and obtaining products and services, including prescriptions
Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control)
Managing medical records, charts, reports, and correspondence

QUALIFICATIONS:

At least one year of proven past experience helping customers
High School Diploma/GED or equivalent
Excellent listening and communication skills
Compassion for pets and people, along with awareness and understanding of others' reactions
Proven decision-making skills to choose the most appropriate course of action
Ability to integrate new information into problem-solving
Proficiency in Microsoft Office
Ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noise, odors, bites, scratches, and animal waste

BENEFITS:

We offer competitive compensation, generous employee pet discounts, and additional benefits for our part-time employees.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.

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