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Client Service Associate Jobs in Aurora, IL (NOW HIRING)

Investortools

Client Services Associate

Naperville, IL · On-site

$70K - $90K/yr

We're committed to creative problem-solving, excellent service, and a collaborative culture rooted ... What You'll Do As a Client Services Associate, you'll immerse yourself in the world of fixed-income ...

Vestian

Brokerage Client Services Associate

Chicago, IL · On-site

$60K - $70K/yr

Our platform combines brokerage expertise, market intelligence, client advisory, and integrated service delivery to support companies across local, national, and global portfolios. We're looking for ...

TIAA

Investments Solutions Associate

Chicago, IL · On-site

$75K - $85K/yr

The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing the company ...

TIAA

Investments Solutions Associate

Chicago, IL

$75K - $85K/yr

The Client Service Associate partners with associates across Global Client Group to service clients (Institutional and High Net Worth) or Distributors investing in, or distributing the company ...

GoodVets

Client Service Representative

Chicago, IL · On-site

$18 - $23/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

Chicago, IL

$16.50 - $22.50/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

Chicago, IL

$16.50 - $22.50/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

Chicago, IL · On-site

$18 - $23/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

GoodVets

Client Service Representative

Chicago, IL · On-site

$17 - $22/hr

As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and ...

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All JobsClient Service Associate JobsClient Service Associate Jobs in Aurora, IL

Client Service Associate information

See Aurora, IL salary details

$8

$17

$27

How much do client service associate jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for client service associate in Aurora, IL is $17.12, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What does a client service associate do?

A client service associate provides support to clients by addressing inquiries, resolving issues, and managing account information. They often communicate via phone, email, or in person, and use customer relationship management (CRM) tools to ensure client satisfaction and accurate record-keeping.

What are the key skills and qualifications needed to thrive as a Client Service Associate, and why are they important?

To thrive as a Client Service Associate, you need strong communication, organizational, and problem-solving skills, often backed by a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes financial or industry-specific platforms is typically required. Outstanding interpersonal skills, attention to detail, and a proactive attitude help build client trust and foster positive relationships. These competencies are essential for ensuring client satisfaction, efficient service delivery, and long-term business success.

What is the difference between Client Service Associate vs Customer Support Specialist?

AspectClient Service AssociateCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer relevant certificationsHigh school diploma or equivalent; technical certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsRetail, tech companies, service centers
Employer & Industry UsageFinancial services, banking, wealth managementRetail, e-commerce, tech support
Common Search & Comparison IntentUnderstanding roles in finance and client interactionCustomer service roles in various industries

The Client Service Associate typically works in financial institutions, focusing on client interactions, account management, and financial products. In contrast, a Customer Support Specialist often handles technical issues, product inquiries, and general customer assistance across diverse industries. While both roles require strong communication skills, the Client Service Associate's work is more finance-oriented, whereas the Customer Support Specialist's role is broader and more technical.

What is the role of a client associate?

A client service associate is responsible for supporting client relationships by handling inquiries, processing transactions, and providing account information. They often work in financial or customer service environments, utilizing communication skills and familiarity with client management tools to ensure client satisfaction.

How does a Client Service Associate typically collaborate with financial advisors and other team members?

Client Service Associates work closely with financial advisors to ensure that clients receive timely and accurate support. They often coordinate client meetings, prepare account documentation, and act as a liaison between clients and the advisory team. Effective communication and strong organizational skills are essential, as the role requires managing multiple requests while maintaining attention to detail. Collaboration with operations teams and compliance departments is also common to resolve client issues and ensure regulatory requirements are met.

What jobs pay 4000 a week without a degree?

A Client Service Associate typically earns less than $4,000 weekly, but high-paying roles that can reach this level without a degree include sales positions such as real estate brokers, certain insurance agents, and commission-based financial advisors. These jobs often require strong communication skills, sales experience, and industry-specific licenses or certifications rather than formal degrees.

Is a CSA job stressful?

A Client Service Associate (CSA) role can be stressful due to handling client inquiries, managing multiple tasks, and meeting deadlines. Strong communication skills and the ability to stay organized help manage workload and reduce stress levels in this position.

What are Client Service Associates?

Client Service Associates are professionals who support financial advisors or account managers by assisting clients with their needs, addressing inquiries, and processing account transactions. They often serve as the first point of contact for clients, ensuring a smooth and positive experience. Their responsibilities may include handling documentation, managing account information, resolving issues, and maintaining strong client relationships. In many organizations, they play a crucial role in ensuring client satisfaction and operational efficiency.
What cities near Aurora, IL are hiring for Client Service Associate jobs? Cities near Aurora, IL with the most Client Service Associate job openings:
Client Service Associate jobs near you
Infographic showing various Client Service Associate job openings in Aurora, IL as of July 2026, with employment types broken down into 1% As Needed, 65% Full Time, 27% Part Time, 1% Temporary, 3% Contract, and 3% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,603 per year, or $17.1 per hour.
Part-Time Health Benefits Service Associate

Part-Time Health Benefits Service Associate

WestPoint Financial Group

Lisle, IL • Hybrid

$25/hr

Other

Medical, Life

Posted 15 days ago

Job description

Job Title: Client Service Associate (Part-Time)

Location: Hybrid (In-Office + Work From Home Flexibility)

Company: Takaful Wealth Management

About the Opportunity

Takaful Wealth Management is seeking a highly client-focused professional who is passionate about delivering exceptional service and building long-term relationships. This role is ideal for someone who enjoys being a trusted resource for clients, proactively supporting their needs, and ensuring a seamless experience from onboarding through renewal.

WestPoint Financial Group is assisting with the sourcing of this candidate. The selected individual will be an employee of Takaful Wealth Management.

Schedule & Compensation

  • Hours: Approximately 25 hours per week
  • Schedule: Typically 10:00 AM - 2:00 PM, Monday through Thursday (flexible)
  • Work Arrangement: Hybrid
  • Compensation:
    • Hourly: $25/hour
    • Estimated Annual Range: $30,000 - $40,000

Position Overview

This role serves as a primary point of contact for clients, ensuring they receive timely, accurate, and thoughtful support across all aspects of their health insurance plans. You will play a critical role in strengthening client relationships, ensuring satisfaction, and delivering a high-touch service experience.

Key Responsibilities

Client Relationship Management

  • Serve as a dedicated, responsive point of contact for client inquiries related to coverage, claims, and plan administration
  • Build strong, trust-based relationships through consistent communication and proactive outreach
  • Maintain regular client touchpoints, including quarterly check-ins to assess satisfaction and evolving needs
  • Address client concerns with urgency and professionalism, ensuring a positive resolution

Client Onboarding & Experience

  • Guide new clients through a smooth and supportive onboarding process
  • Conduct needs assessments to recommend appropriate health insurance solutions
  • Clearly explain plan options, benefits, and costs to help clients make informed decisions
  • Oversee enrollment, ensuring all documentation is complete and the implementation process is seamless

Client Retention & Renewal Support

  • Proactively engage clients 90 days ahead of renewal to schedule reviews and discuss options
  • Analyze renewal changes and present competitive alternatives focused on value and cost savings
  • Help clients navigate plan adjustments or mid-year changes with ease
  • Reinforce client confidence by anticipating needs and delivering thoughtful recommendations

Service Coordination & Issue Resolution

  • Collaborate with insurance carriers to resolve claims, service issues, and administrative matters
  • Escalate complex issues as needed and follow through to ensure timely resolution
  • Partner with internal leadership on high-touch or complex client situations
  • Work with consultants on specialized cases and larger group solutions

Administrative Excellence

  • Accurately document all client interactions and maintain up-to-date records
  • Follow established processes to ensure consistency and compliance
  • Coordinate with office administrator to support organized and efficient record management
  • Maintain attention to detail in all aspects of client service delivery

Qualifications

  • Active IL Life and Health insurance license (preferred)
  • Experience in client service, account management, or relationship-based roles (health insurance or benefits industry required)
  • Exceptional communication skills with a client-first mindset
  • Strong organizational skills and attention to detail
  • Ability to manage multiple client relationships simultaneously
  • Problem-solving mindset with a commitment to delivering excellent service
  • Comfortable working independently in a flexible, hybrid environment

What We Offer

  • Flexible, part-time schedule designed for work-life balance
  • Opportunity to build meaningful client relationships and make a direct impact
  • Supportive, team-oriented environment
  • Exposure to complex cases and personalized client solutions

How to Apply

Please submit your resume along with a brief note highlighting your client service experience and interest in the role.

Takaful Wealth Management is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply