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Client Service Associate Entry Level Jobs in Roanoke, VA

Morgan Stanley

Client Service Associate

Roanoke, VA · On-site

$35K/yr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the ...

Morgan Stanley

Client Service Associate

Roanoke, VA

$35K/yr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the ...

Morgan Stanley

Client Service Associate

Roanoke, VA · On-site

$35K/yr

POSITION SUMMARY Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the ...

Dormie Network

Club Services Associate

Roanoke, VA · On-site

$13 - $14/hr

Has excellent interpersonal and customer service skills. * Has excellent organizational skills and attention to detail. * Has excellent time management skills with a proven ability to meet deadlines.

Dormie Network

Club Services Associate

Roanoke, VA · On-site

Has excellent interpersonal and customer service skills. * Has excellent organizational skills and attention to detail. * Has excellent time management skills with a proven ability to meet deadlines.

Oath

Associate Attorney

Roanoke, VA · On-site

Oath Law & Oath Planning - Estate and Financial Planning Oath is hiring for an Associate Attorney ... About The Team Our team is made up of attorneys, financial advisors, and client service ...

H&R Block

Tax Associate

Daleville, VA · On-site

$14.45 - $18/hr

About the Role As a seasonal Tax Associate at H&R Block, you'll begin a career in tax and client services-no prior tax experience required. With training and support from day one, you'll work ...

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Client Service Associate Entry Level information

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$8

$16

$26

How much do client service associate entry level jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for client service associate entry level in Roanoke, VA is $16.82, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.85 per hour, depending on experience, location, and employer.

What is the difference between Client Service Associate Entry Level vs Customer Support Specialist?

AspectClient Service Associate Entry LevelCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; relevant certifications optional
Work EnvironmentFinancial institutions, banks, investment firmsVarious industries including tech, retail, telecom
Employer & Industry UsageCommonly used in banking and finance sectorsWidespread across multiple customer-facing industries
Search & Comparison IntentOften compared for entry-level client-facing roles in financeCompared for customer support roles across industries

In summary, a Client Service Associate Entry Level typically works within financial institutions, focusing on client relationships and account management, while a Customer Support Specialist has a broader role across various industries, emphasizing troubleshooting and customer assistance. Both roles require strong communication skills but differ in industry focus and specific responsibilities.

How to get a job as a client service associate?

To get a job as a client service associate, candidates should develop strong communication and customer service skills, often supported by a high school diploma or equivalent. Gaining experience through internships or entry-level roles, and familiarizing oneself with customer management tools like CRM software, can improve chances. Applying to relevant positions through online job boards and preparing for interviews are essential steps.

Is a client service associate entry level a good first job?

A client service associate entry level position is often suitable as a first job because it provides foundational skills in customer service, communication, and problem-solving. It typically requires minimal prior experience and offers opportunities to learn about the industry and develop professional skills, making it a common starting point for those entering the workforce.

What does a client service associate do?

A client service associate is responsible for assisting clients by answering questions, resolving issues, and providing information about products or services. They often handle administrative tasks, maintain client records, and use customer relationship management (CRM) tools to ensure client satisfaction and retention.

What job categories do people searching Client Service Associate Entry Level jobs in Roanoke, VA look for?

The top searched job categories for Client Service Associate Entry Level jobs in Roanoke, VA are:

What cities near Roanoke, VA are hiring for Client Service Associate Entry Level jobs?

Cities near Roanoke, VA with the most Client Service Associate Entry Level job openings:

Client Service Associate Entry Level jobs near you
Infographic showing various Client Service Associate Entry Level job openings in Roanoke, VA as of August 2026, with employment types broken down into 57% Full Time, 29% Part Time, and 14% Contract. Highlights an 86% In-person, and 14% Remote job distribution, with an average salary of $34,979 per year, or $16.8 per hour.

Client Service Associate

Roanoke, VA • On-site

Morgan Stanley
Finance and Insurance • 10K+ employees

8.4

Company rating: 8.4 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

33rd of 151 rated financial services

People enjoy working here

Good employer

Recommended by students

Learn more about Morgan Stanleyexternal

$35K/yr

Other

Re-posted 24 days ago

Job description

POSITION SUMMARY
Client Service Associates help shape the future of service by modernizing the client experience through an elevated standard of care. The Client Service Associate assists with the development and growth of business through engaging and utilizing the full capabilities of the firm. This is a key role that requires an understanding of firm policies, procedures and firm capabilities in order to deliver the full firm to clients.
DUTIES and RESPONSIBILITIES:
CLIENT SUPPORT
  • Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key information and documentation remains current
  • Identify and assist with Firm services and solutions that support clients' needs including banking products and services and secure, digital offerings like Morgan Stanley Online and Morgan Stanley Mobile
  • Confirm authorization and authenticate client when processing requests
  • Onboard and maintain client accounts, including collecting client information and require documentation, processing money movement transactions as an example
  • Review and take appropriate action on client account alerts
OTHER
  • Partner with Financial Advisor(s) in developing a business plan and delivering against a client service model
  • Support the team's marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars
  • Actively engage in available training and education programs - including firm strategic priorities, professional development and staying current on policies, procedures and new platforms and attend scheduled targeted/monthly field service professional and/or training calls
  • Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings, prepare travel & expense reports, and file & calendar maintenance
  • Proactively participate in firm initiatives directed by local management
  • Regularly seek opportunities to use firm resources for peer sharing and collaborating with Financial Advisors
EDUCATION, EXPERIENCE, KNOWLEDGE, and SKILLS:
Education and/or Experience
  • High School Diploma/Equivalency
  • College degree preferred
  • Industry experience is a plus
  • Willingness to obtain Series 7 (GS), and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA)
Knowledge/Skills
  • Strong computer skills and knowledge of Microsoft Office products
  • Exceptional writing, interpersonal and client service skills
  • Detail orientated with superior organizational skills and ability to prioritize tasks
  • Team player with the ability to collaborate with others
  • Ability to work in a fast-paced, evolving environment
  • Goal oriented, self-motivated and results driven
Reports to:
  • Business Service Manager

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Expected base pay rates for the role will be between $35,360 and $90,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.
Morgan Stanley logo

About Morgan Stanley

Sourced by ZipRecruiter

Since our founding in 1935, Morgan Stanley has been committed to serving local and global communities by being a market leader in Investment Banking, Securities, Investment Management and Wealth Management services. Our belief that capital can work to benefit all of society inspires us to put our clients first, lead with exceptional ideas, hold our business to high ethical standards, and give back to communities around the world through philanthropy and public works. We have a smart casual dress code and operate under a philosophy that balances work with your personal life. Our people's talent, passion, and expertise is the fuel on which our organization runs, therefore, our people are our greatest asset. Diversity and inclusiveness is a critical component for our success and it is our priority to continue building a firm that values the unique background and identity of every one of our employees, thus enabling our people to bring their full, and best selves to work each day. Teamwork is the essence of our approach, and so are the values of integrity, excellence, and enabling our people to achieve at the highest levels. We invite you to learn more about our commitment to diversity and serving our community.

Industry

Finance and insurance and software development

Company size

10,000+ Employees

Headquarters location

New York, NY, US

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