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Client Service Assistant Jobs in Madison, TN (NOW HIRING)

Tiffany

Seasonal Sales Support - Nashville

Nashville, TN

$13 - $15.50/hr

Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service. * Assist with engraving station ...

RH-USA Inc

Client Services Associate

Nashville, TN · On-site

$28 - $32/hr

... service and assessing the needs of our clients. This is the ideal role for an innovator with a ... Greet and welcome RH Clients and assist with any questions or concerns * Assist in connecting ...

Tiffany & Co

Seasonal Sales Support - Nashville

Nashville, TN · On-site

$13 - $15.50/hr

Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service. * Assist with engraving station ...

RH

Client Services Associate

Nashville, TN · On-site

... service and assessing the needs of our clients. This is the ideal role for an innovator with a ... Greet and welcome RH Clients and assist with any questions or concerns * Assist in connecting ...

RH

Client Services Associate

Nashville, TN · On-site

$28 - $32/hr

... service and assessing the needs of our clients. This is the ideal role for an innovator with a ... Greet and welcome RH Clients and assist with any questions or concerns * Assist in connecting ...

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Client Service Assistant information

See Madison, TN salary details

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How much do client service assistant jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for client service assistant in Madison, TN is $15.68, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $17.79 per hour, depending on experience, location, and employer.

What are the most commonly searched types of Client Service jobs in Madison, TN?

The most popular types of Client Service jobs in Madison, TN are:

What cities near Madison, TN are hiring for Client Service Assistant jobs?

Cities near Madison, TN with the most Client Service Assistant job openings:

Client Service Assistant jobs near you
Infographic showing various Client Service Assistant job openings in Madison, TN as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $32,607 per year, or $15.7 per hour.

Aviation Insurance Client Service Advisor

CS&A Insurance

Franklin, TN • On-site

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

Job description

Position Overview
We are seeking a detail-oriented and client-focused Aviation Client Service Advisor to join our team. The Client Service Advisor is responsible for servicing and supporting client accounts, managing renewals, maintaining strong insurance company relationships, and ensuring a high level of customer satisfaction.
This role is ideal for an experienced customer service, insurance or aviation professional who thrives in a service-driven environment and is committed to delivering accurate, timely, and proactive client support.
Key Responsibilities
Client Account Servicing
  • Serve as the point of contact for assigned client accounts
  • Manage day-to-day servicing needs including policy changes, endorsements, certificates, and audits
  • Respond promptly and professionally to client inquiries and service requests
  • Conduct policy reviews to ensure appropriate coverage and alignment with client needs

Renewals & Retention
  • Help manage the renewal process from start to finish, including data collection, submissions, quote review, and renewal presentations
  • Coordinate with producers and insurance companies to obtain competitive renewal coverage options
  • Support agency retention efforts by providing consistent, high-quality service

Carrier & Underwriting Coordination
  • Work closely with insurance company underwriters to obtain quotes and negotiate pricing and coverage terms
  • Prepare and submit accurate applications with supporting documentation
  • Monitor underwriting guidelines and requirements to ensure compliance

Compliance & Administrative Duties
  • Maintain accurate and up-to-date client records in Applied EPIC
  • Ensure policies, endorsements and documentation comply with state regulations and agency procedures
  • Assist with customer claims
  • Maintain required licenses and complete continuing education as required
  • Invoicing and payment follow up

Collaboration & Support
  • Work collaboratively with producers, account managers, and leadership
  • Assist with onboarding new accounts
  • Identify opportunities for process improvement and operational efficiency

Qualifications
Experience
  • Minimum of 3 years of customer service experience, insurance or aviation experience is a plus.
  • Ability to manage multiple accounts and deadlines with accuracy and attention to detail

Education
  • Associates or Bachelors degree preferred with an emphasis on Business Administration, Finance, Risk Management & Insurance, Marketing, Accounting or a related field
  • Equivalent insurance industry experience may be considered in lieu of a degree

Skills & Competencies
  • Strong written and verbal communication skills
  • High level of organization and attention to detail
  • Ability to work on your own or as a part of a team
  • Client-focused mindset with strong problem-solving abilities
  • Ability to explain insurance concepts clearly and professionally
  • Proficiency with Microsoft Office and insurance agency systems

Compensation & Benefits
  • Starting salary of $55,000 and higher, based on experience and qualifications
  • Performance-based increases and career advancement opportunities
  • Paid time off and paid holidays
  • Health, dental, vision, and retirement benefits (as applicable)
  • Continuing education and professional development support

Why Join Us?
  • Competitive compensation with long-term growth potential
  • Supportive, team-oriented work environment
  • Opportunity to work with established carriers and a diverse client base
  • Emphasis on service excellence and client retention
  • Stability and career growth within a respected insurance organization

Apply