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Client Service Assistant Jobs in Fairfield, CA (NOW HIRING)

Banfield

Client Service Coordinator

Oakland, CA · On-site

$20.75 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... services * Assist incoming clients by completing the required documentation, entering all pet ... Client service skills - Consistently ensures the team provides the client with attentive, courteous ...

Banfield Pet Hospital

Client Service Coordinator

Davis, CA · On-site

$19.50 - $25.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of ... services Assist incoming clients by completing the required documentation, entering all pet ...

CIBC US

Client Service Manager

San Francisco, CA · Hybrid

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Service Manager works in a team-oriented environment with Relationship Managers, other ... Provide ongoing portfolio maintenance. Assist in the training of less experienced staff, at ...

CIBC

Client Service Manager

San Francisco, CA · Hybrid

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Service Manager works in a team-oriented environment with Relationship Managers, other ... Provide ongoing portfolio maintenance. Assist in the training of less experienced staff, at ...

CIBC

Client Service Manager

San Francisco, CA · On-site

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Client Service Manager works in a team-oriented environment with Relationship Managers, other ... Provide ongoing portfolio maintenance. Assist in the training of less experienced staff, at ...

Tishman Speyer

Client Service Coordinator

San Francisco, CA

$55K - $65K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Client Service Coordinator is responsible for delivering outstanding customer service and ... Assist new customers with onboarding procedures Provide a warm and welcoming experience for ...

Marsh & McLennan

Client Executive Service

Walnut Creek, CA · On-site

  • Medical

  • Retirement

Sr. Client Service Executive The Sr. Client Service Executive is responsible for retention and ... Participate in new business presentations and assist producers with consulting on large/complex ...

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All JobsClient Service JobsClient Service Assistant JobsClient Service Assistant Jobs in Fairfield, CA

Client Service Assistant information

See Fairfield, CA salary details

$7

$17

$25

How much do client service assistant jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for client service assistant in Fairfield, CA is $17.23, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.57 per hour, depending on experience, location, and employer.

What is a client service assistant?

A client service assistant is a professional who supports customer service operations by handling client inquiries, providing information, and assisting with account management. They often use communication tools like phone, email, or chat and require strong interpersonal and organizational skills. The role typically involves ensuring customer satisfaction and may require familiarity with customer relationship management (CRM) software.
What are the most commonly searched types of Client Service jobs in Fairfield, CA? The most popular types of Client Service jobs in Fairfield, CA are:
What cities near Fairfield, CA are hiring for Client Service Assistant jobs? Cities near Fairfield, CA with the most Client Service Assistant job openings:
Client Service Assistant jobs near you
Infographic showing various Client Service Assistant job openings in Fairfield, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,847 per year, or $17.2 per hour.

Senior Client Service Manager, Client Experience

Wsgr

San Francisco, CA • On-site

$147K - $198K/yr

Full-time

Re-posted 28 days ago

Job description

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion-dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe. Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.

Position Overview

At Wilson Sonsini, we are committed to providing our clients with both exceptional legal counsel and a highly professional, responsive service experience. The Client Service team has a dedicated role in this mission by actively gathering client feedback and ensuring those insights lead to tangible improvements in how we work. We are seeking a Senior Manager to support the execution of our feedback program(s) and to help ensure that our administrative processes remain aligned with the evolving needs of our clients.

Reporting to the Director of Client Service, you will act as a primary architect of the client experience. Your role is to move beyond data collection, acting as the bridge between client sentiment and firm-wide evolution, driving change management and optimizing the onboarding lifecycle to ensure our service delivery is as agile as the innovators we represent.

Primary Responsibilities

  • With the Director of Client Service, assist in leading the firm's feedback ecosystem, orchestrating the end-to-end client feedback lifecycle, conducting traditional qualitative interviews and overseeing sophisticated survey programs to capture a 360-degree view of the client experience.
  • Translate raw feedback and interview findings into actionable service improvement plans. You will be responsible for deploying these changes directly at the client level and across internal administrative departments.
  • Utilize client insights to refine and overhaul the onboarding process, ensuring that new engagements are structured for immediate administrative and operational success.
  • Partner with Finance, IT, Legal Project Management, and other administrative leads to break down silos and modify internal workflows that create friction for our clients.
  • Assist with reporting and presentations by integrating feedback data into reports and presentations that reflect client insights in addition to firmwide service improvements.
  • Respond to high-level inquiries from attorneys and administrative departments, resolving complex service delivery issues or navigating them to the appropriate lead for handling.
  • Continually advise on and implement improvements to team operational processes to increase efficiency and enhance the standard of internal client service.

Qualifications & Requirements

  • Minimum of 7+ years of experience in client experience (CX), legal operations, or professional services management. Experience within an AmLaw 100 firm or a corporate legal department is highly preferred.
  • Experience managing direct reports and leading change management initiatives across multi-disciplinary administrative teams.
  • Bachelor's degree is required; a J.D., MBA, or PMP certification preferred.
  • Expert-level interviewing and presentation skills, with a proven ability to extract candid insights from executive-level stakeholders and influence internal partners.
  • Strong understanding of data analysis, CRM systems, and how to use qualitative data to drive process engineering.
  • Commitment to maintaining the confidentiality and ethical standards required within a premier global law firm.
The primary location for this job posting is in Palo Alto, but other locations may be listed. The actual base pay offered will depend upon a variety of factors, including but not limited to the selected candidate's qualifications, years of relevant experience, level of education, professional certifications and licenses, and work location. The anticipated pay range for this position is as follows:Palo Alto, New York, San Francisco: $163,200 - $220,800 per year. Austin, Boston, Boulder, Century City, Los Angeles, Salt Lake City, San Diego, Seattle, Washington, D.C.: $147,050 - $198,950 per year.

The compensation for this position may include a discretionary year-end merit bonus based on performance. We offer a highly competitive salary and benefits package.

Benefits information can be found here. Equal Opportunity Employer (EOE).

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