Position Overview
We are currently seeking a Client Service Leader (CSL) to join Acclarity. This role is remote with flexibility on base location.
This position supports our Small to Mid-Sized Business (SMB) clients, including non-profit organizations, and offers the opportunity to further develop leadership skills and contribute to business development efforts. You will work across a portfolio of clients in a dynamic environment, balancing hands-on accounting ownership, client relationship management, and engagement leadership.
Key Responsibilities
This role manages a portfolio of SMB clients as a Client Service Lead, while also providing direct client service delivery.
Client Service Lead
- Lead a portfolio of SMB clients as the primary relationship owner (typically 12โ16 accounts)
- Oversee client engagements from onboarding through ongoing delivery
- Ensure quality, timeliness, and alignment with both client expectations and Acclarity standards
- Lead, mentor, and support team members across engagements
- Partner with internal teams to align resources and enable delivery success
- Identify and drive opportunities to expand services within existing client relationships
- Manage inbound sales leads by qualifying opportunities, assessing client needs, and defining scope of work aligned to deliver meaningful impact
Client Service Delivery
- Provide Controller and CFO-level consulting support, with exposure to FP&A as needed
- Act as a trusted advisor to CEOs, CFOs, and business owners on financial and operational matters
- Take an active, hands-on role in performing and reviewing accounting work across engagements
- Own and support core accounting functions, including:
- Month-end close
- Financial reporting
- Day-to-day accounting operations
- Ensure accuracy and integrity of financial data and reporting
- Improve accounting processes, reporting structures, and internal controls
- Apply Acclarity best practices to drive consistency and quality across engagements
What Weโre Looking For
The ideal candidate is hands-on, adaptable, and comfortable operating in a fast-paced client environment. You are someone who enjoys rolling up your sleeves while also building strong client and team relationships.
Required Skills & Experience
- Bachelorโs degree in Accounting, Finance, or related field
- 7โ12+ years of progressive experience in accounting, finance, or a related field
- Prior experience as a CFO, Controller, Assistant Controller, or hands-on accounting leader in SMB or mid-market companies
- Strong experience managing:
- Month-end close and financial reporting
- Day-to-day accounting operations
- Process improvement and optimization, including internal controls
- Ability to manage multiple clients or priorities simultaneously
- Strong knowledge of U.S. GAAP
- Experience with QuickBooks Desktop, QuickBooks Online, and/or similar systems used by SMB organizations
- Experience working with integrated applications and third-party tools supporting accounting and operations (e.g., Bill, Shopify, Ramp)
- Strong analytical, problem-solving, and communication skills
Preferred Qualifications
- CPA strongly preferred
- Public accounting or audit background (helpful for audit readiness)
- Prior consulting experience (with hands-on execution)
- Experience improving accounting processes and internal controls and implementing scalable solutions
Additional Expectations
- Ability to operate effectively in a fast-paced, dynamic, client-driven environment
- Strong interpersonal skills with the ability to build and maintain client relationships
- Demonstrated ability to manage competing priorities and adapt to changing client needs
- Willingness to travel as needed to support client engagements
About Acclarity
Acclarity delivers transformation, transaction, and compliance consulting services to middle-market companies. Our team focuses on increasing return on investment while mitigating risk.ย
Our professionals bring a combination of technical expertise, industry knowledge, and leadership experience, allowing us to deliver practical, results-driven solutions to our clients.ย We are experiencing rapid growth and are seeking individuals who are passionate about client service, collaboration, and delivering high-quality results.ย Acclarity is headquartered in Ft. Lauderdale, Florida.
We offer a competitive compensation package, including base salary, bonus, flexible work environment, and comprehensive benefits (Health, Dental, Vision, Life, Disability, 401(k), and more).
ย All inquiries are confidential. Acclarity is an Equal Opportunity Employer.