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Client Service Assistant Jobs in Atlanta, GA (NOW HIRING)

Alera Group, Inc.

Client Service Specialist

Atlanta, GA · On-site

$23 - $35.90/hr

Deliver responsive, high-quality service while building strong client relationships * Assist with open enrollment activities and employee communications Operational & Compliance Excellence * Maintain ...

Alera Group

Client Service Specialist

Atlanta, GA · Hybrid

$23 - $35.90/hr

Deliver responsive, high-quality service while building strong client relationships * Assist with open enrollment activities and employee communications Operational & Compliance Excellence * Maintain ...

Morgan Stanley

Client Service Associate

Alpharetta, GA · On-site

$14.25 - $19.50/hr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... Supporting the FAs/PWAs/teams' marketing strategy (e.g., website maintenance) * Assist FAs/PWAs ...

URS Agents, LLC

Be Seen First

Client Service Specialist

Norcross, GA · On-site

$35K - $45K/yr

Client Service Specialist An established corporate legal service company, located in Duluth ... Legal Assistant/Paralegal experience * Paralegal Certification a plus COMPENSATION package includes:

URS Agents, LLC

Be Seen First

Client Service Specialist

Duluth, GA · On-site

$35K - $45K/yr

Client Service Specialist An established corporate legal service company, located in Duluth ... Legal Assistant/Paralegal experience * Paralegal Certification a plus COMPENSATION package includes:

Morgan Stanley

Client Service Associate

Alpharetta, GA · On-site

$14.25 - $19.50/hr

POSITION SUMMARY Client Service Associates provide exceptional service to our clients and support ... Supporting the FAs/PWAs/teams' marketing strategy (e.g., website maintenance) * Assist FAs/PWAs ...

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All JobsClient Service JobsClient Service Assistant JobsClient Service Assistant Jobs in Atlanta, GA

Client Service Assistant information

See Atlanta, GA salary details

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How much do client service assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for client service assistant in Atlanta, GA is $16.09, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.27 per hour, depending on experience, location, and employer.

What is a client service assistant?

A client service assistant is a professional who supports customer service operations by handling client inquiries, providing information, and assisting with account management. They often use communication tools like phone, email, or chat and require strong interpersonal and organizational skills. The role typically involves ensuring customer satisfaction and may require familiarity with customer relationship management (CRM) software.
What are the most commonly searched types of Client Service jobs in Atlanta, GA? The most popular types of Client Service jobs in Atlanta, GA are:
What cities near Atlanta, GA are hiring for Client Service Assistant jobs? Cities near Atlanta, GA with the most Client Service Assistant job openings:
Client Service Assistant jobs near you
Infographic showing various Client Service Assistant job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,470 per year, or $16.1 per hour.

Client Service Specialist

Alera Group, Inc.

Atlanta, GA • On-site

$23 - $35.90/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Alera Group rating

8.0

Company rating: 8.0 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

163rd of 304 rated insurance

Job description

OVERVIEW
Client Service Specialist - Employee Benefits
Hybrid
At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a Client Service Specialist who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees.
About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.
Why Alera Group
  • Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
  • Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
  • Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIES
What You'll Do / Your Impact
Client Partnership & Service Excellence
  • Serve as a primary resource for employee benefit questions, claims issues, eligibility concerns, billing inquiries, and benefit administration support
  • Deliver responsive, high-quality service while building strong client relationships
  • Assist with open enrollment activities and employee communications
Operational & Compliance Excellence
  • Maintain accurate records and documentation within agency management and benefits administration systems
  • Support client implementations, renewals, billing reconciliations, and ongoing service requests
  • Ensure data accuracy and timely completion of administrative processes
Growth & Retention
  • Contribute to positive client experiences that support retention and long-term partnerships
  • Collaborate with internal teams to identify service improvements and drive operational efficiency
  • Support special projects and initiatives that enhance overall client success
QUALIFICATIONS
What You Bring
Required
  • High school diploma
  • Ability to obtain a Life & Health License within six months of employment
  • Strong customer service, communication, and organizational skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Proficiency with Microsoft Office Suite
Preferred
  • Bachelor's degree
  • Bilingual in Spanish and English
  • Experience supporting employee benefits, insurance, or client service functions
  • Experience with benefits administration or agency management systems
Core Competencies
  • Client-first mindset
  • Attention to detail
  • Accountability and follow-through
  • Collaboration and relationship building
  • Problem-solving and sound judgment
  • Adaptability and initiative
ADDITIONAL INFORMATION
Compensation:
Hourly range: $23.00 - $35.90 per hour
Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid
Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
  • Role-specific learning paths
  • Leadership development programs
  • Technical and compliance training
  • Industry certifications and continuing education support
  • Peer learning and knowledge-sharing communities
Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.
Licensure & Certifications (If Applicable)
This position may require:
  • Active [State Life & Health License / Property & Casualty License / Series 6/7/65/66 / etc.]
  • Ability to obtain required licensure within [X] months of hire
  • Ongoing continuing education to maintain active status

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.
Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.
#LI-WZ1
#LI-In-Office, #LI-Hybrid,#LI-Remote, #Nationwide
Location Type
Hybrid - 2 or less days in office

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