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Client Retention Jobs in Chicago, IL (NOW HIRING)

Catenon india

Client Partner

Schaumburg, IL · On-site

Ensuring good client relationships, with accountability for quality, and overall client retention rates * Effectively articulate the Value Proposition and Delivery Methodology in order to ...

SpotOn

Client Success Partner

Chicago, IL · On-site

$90 - $120/hr

Responsibilities Client Retention * Own a portfolio of strategic accounts, monitoring engagement and health at scale. * Execute adoption campaigns and proactive touchpoints to reduce churn.

SpotOn

Client Success Partner

Chicago, IL · On-site

$55K - $79K/yr

Responsibilities Client Retention * Own a portfolio of strategic accounts, monitoring engagement and health at scale. * Execute adoption campaigns and proactive touchpoints to reduce churn.

Gartner

Client Director, GTS

Chicago, IL · On-site

The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business. What you will do: * Gain access to and develop trust based, value added ...

Gartner

Client Director, GTS

Chicago, IL · On-site

The Client Director will carry a sales quota and focus on client value delivery, client retention, and new business. What you will do: * Gain access to and develop trust based, value added ...

SpotOn

Client Success Partner

Chicago, IL · Remote

$55K - $79K/yr

Responsibilities Client Retention * Own a portfolio of strategic accounts, monitoring engagement and health at scale. * Execute adoption campaigns and proactive touchpoints to reduce churn.

EagleOne - Case Management Solutions

Be Seen First

Client Success Manager

Burr Ridge, IL · Remote

$70K - $80K/yr

Client Success Manager The Client Success Manager is responsible for the day-to-day relationship/account management for assigned clients in an effort to retain customers and ensure a great client ...

hc1 Insights, Inc.

Client Success Manager

Chicago, IL · On-site

Your number one goal is Client Retention. You will act as a strategic advisor, ensuring that clinical and business executives realize the full potential of our SaaS solutions and consulting services ...

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Showing results 21-40

All JobsClient Retention JobsClient Retention Jobs in Chicago, IL

Client Retention information

See Chicago, IL salary details

$11

$18

$33

How much do client retention jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for client retention in Chicago, IL is $18.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.13 and $19.33 per hour, depending on experience, location, and employer.

What is the difference between Client Retention vs Customer Service Representative?

AspectClient RetentionCustomer Service Representative
Primary FocusBuilding long-term relationships to retain clientsHandling customer inquiries and resolving issues
Skills NeededRelationship management, sales, communicationCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, client-focused rolesCall centers, retail, support departments
GoalsReduce churn, increase client loyaltyCustomer satisfaction, issue resolution

While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.

What is a client retention job?

A client retention job involves developing strategies and maintaining relationships to keep existing clients engaged and satisfied with a company's products or services. Roles often include customer service, account management, and using tools like CRM software to track client interactions and identify opportunities for upselling or renewal. Strong communication and relationship-building skills are essential in this field.
Client Retention jobs near you
Infographic showing various Client Retention job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $38,626 per year, or $18.6 per hour.

Client Partner

Catenon india

Schaumburg, IL • On-site

Full-time

Re-posted 11 days ago

Job description

Company Description

Our client is a leading global IT consulting, services and project delivery organisation. They provide guaranteed, efficient, and extremely cost-effective software solutions to enterprises worldwide, using an onsite-offshore delivery model. They have a consistent track record of meeting and exceeding customer expectations in the delivery of these services. 

The global headquarters based out of Schaumburg, IL. They maintain regional facilities in US, Australia and India. They employ 1000+ people globally and in the US they about 120 people strong. They have aggressive growth plans for the coming years and the position is a result of that. They have planned these positions strategically and hence are looking for talent from the best of companies.

The organisation is currently looking for two experienced sales executives to be based out of IL and GA/NC.

Job Description
  • The incumbent will be responsible for establishing quarterly revenue objectives through business development activities for their assigned accounts. This role is also responsible for strategically targeting and acquiring new business. 
  • Hunt new logos through aggressive, intelligent prospecting activities
  • Identify and steward new project opportunities within current accounts by cross- selling the entire
  • Company's portfolio of offerings
  • Own the "voice of the client", including informal client feedback, contact/call reports (in coordination with engagement management) and client organisation approvals
  • Ensuring good client relationships, with accountability for quality, and overall client retention rates
  • Effectively articulate the Value Proposition and Delivery Methodology in order to successfully win deals against Tier 1 competitors with new clients
  • Work with the Inside Sales Team to develop strategy and execute Top 50 target accounts
  • Works with Delivery team to structure & finalize proposals and SOW's
  • Maintains an updated pipeline and revenue forecast
Qualifications


Prior experience in hunting complex IT projects including web development, data warehouse, business intelligence etc

Grow business within existing clients as it relates to upselling current and emerging offerings yielding measurable revenue growth over time

Demonstrated track-record of at least 15 successful closed deals of enagements with northward of $100K revenue in targeted industries

Proven track-record incorporating a formal sales methodology into pursuit and close of Fortune 1000 organisations

Exceptional solution sales leadership abilities. This includes setting sales strategy, goal- setting, pipeline management, quality management and performance management

Possesses existing relationships with client buyers in areas of software development, data analytics/integration, date warehouse.

Proven ability to meet or exceed revenue targets established by leadership based on past portfolio Performance

Additional Information

Interested Candidates should get in touch with Nimit Chaudhry at +91-9545551059 or email their resumes at nchaudhry@ catenon.com

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