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Client Retention Jobs in Bulverde, TX (NOW HIRING)

Carenet-Health-

Director, Client Success

San Antonio, TX · On-site

$120 - $180/hr

Lead and develop a team of Client Success Managers responsible for driving client retention, customer outcomes, and expansion across assigned portfolios. * Establish effective processes, operating ...

Carenet Health

Director, Client Success

San Antonio, TX · On-site +1

Lead and develop a team of Client Success Managers responsible for driving client retention, customer outcomes, and expansion across assigned portfolios. * Establish effective processes, operating ...

Honor

Client Care Advisor

San Antonio, TX · On-site

$72K - $80K/yr

Success in this role is measured by consult-to-start conversion, client satisfaction, and long-term retention. High performers combine empathy and strong judgment with a results orientation ...

New

Honor

Client Care Advisor

San Antonio, TX

$72K - $80K/yr

Drive retention and growth through ongoing client engagement, reassessments, and care plan adjustments * Serve as a trusted advisor to families, helping them navigate complex care decisions with ...

New

Honor

Client Care Advisor

San Antonio, TX · On-site

$72K - $80K/yr

Drive retention and growth through ongoing client engagement, reassessments, and care plan adjustments * Serve as a trusted advisor to families, helping them navigate complex care decisions with ...

Cutter Aviation

CLIENT RELATIONSHIP MANAGER

San Antonio, TX · On-site

$65K - $70K/yr

Individual will be responsible for maintaining client retention and fostering brand loyalty through customer-centric liaison during maintenance events, routine flight operations and any unforeseen ...

New

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Showing results 1-20

All JobsClient Retention JobsClient Retention Jobs in Bulverde, TX

Client Retention information

See Bulverde, TX salary details

$9

$16

$28

How much do client retention jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for client retention in Bulverde, TX is $16.22, according to ZipRecruiter salary data. Most workers in this role earn between $12.31 and $16.88 per hour, depending on experience, location, and employer.

What is the difference between Client Retention vs Customer Service Representative?

AspectClient RetentionCustomer Service Representative
Primary FocusBuilding long-term relationships to retain clientsHandling customer inquiries and resolving issues
Skills NeededRelationship management, sales, communicationCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, client-focused rolesCall centers, retail, support departments
GoalsReduce churn, increase client loyaltyCustomer satisfaction, issue resolution

While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.

What is a client retention job?

A client retention job involves developing strategies to maintain existing clients and encourage repeat business. Roles often include customer relationship management, communication skills, and using tools like CRM software to track client interactions and satisfaction. Successful professionals in this field help companies build long-term client loyalty and reduce churn.

What cities near Bulverde, TX are hiring for Client Retention jobs?

Cities near Bulverde, TX with the most Client Retention job openings:

Client Retention jobs near you
Infographic showing various Client Retention job openings in Bulverde, TX as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $33,728 per year, or $16.2 per hour.

Director, Client Success

Carenet-Health-

San Antonio, TX • On-site

$120 - $180/hr

Other

Posted 18 days ago

Job description

Overview

Build lasting client partnerships and deliver measurable growth across Carenet's most strategic accounts.

We are hiring for a Director, Client Success, who will lead a portfolio of enterprise clients and mentor a team of Client Success professionals focused on maximizing client retention, expanding existing partnerships, and strengthening long-term strategic relationships. This leader will ensure clients realize measurable value from Carenet’s solutions while driving sustainable revenue growth, consistent client outcomes, and strong portfolio performance.

If you thrive in leading high-performing teams, managing complex client portfolios, and turning strategy into results, we'd love to hear from you!

This is an onsite role in San Antonio, Texas.

Responsibilities
  • Lead and develop a team of Client Success Managers responsible for driving client retention, customer outcomes, and expansion across assigned portfolios.
  • Establish effective processes, operating rhythms, and account management practices that strengthen retention, growth execution, and portfolio performance.
  • Drive revenue growth within existing accounts through renewals, increased adoption, pricing optimization, and expansion of products and services.
  • Partner closely with Sales leadership to develop coordinated customer growth strategies and clear rules of engagement between Client Success and Sales.
  • Identify, qualify, and facilitate opportunities to expand relationships into new products, client divisions, and solution areas beyond the current engagement scope.
  • Lead account planning and portfolio reviews while monitoring customer health, Net Revenue Retention, renewal performance, and value realization.
  • Coach Client Success Managers in commercial conversations, account growth strategies, executive engagement, and effective resolution of escalated client issues.
  • Collaborate with Operations, Product, Finance, and Sales to strengthen customer outcomes and present portfolio performance, customer insights, and growth results to senior leadership.
Qualifications
  • Bachelor’s degree required; Master’s degree preferred.
  • 10+Years of progressive experience in Client Success, Account Management, Healthcare Services, or related commercial leadership roles.
  • Minimum 3–5 years of people leadership experience leading client-facing teams.
  • Demonstrated success leading leaders and managing strategic client portfolios with revenue accountability.
  • Proven experience delivering growth and retention outcomes across complex enterprise accounts in a BPO environment.
  • Strong financial and business acumen including portfolio performance and commercial decision-making.
  • Experience partnering with executive stakeholders and influencing enterprise decisions.
  • Ability to build scalable operating models, governance processes, and organizational capabilities.
  • Exceptional communication, executive presence, and stakeholder management skills.
  • Strong analytical and strategic planning capabilities.
  • Ability to travel up to 50% as needed to support client relationships, business objectives, leadership activities, and organizational priorities.

Preferred

  • Healthcare, payer, provider, or health services experience.
  • Exposure to contract management, pricing strategy, or revenue operations.
  • Experience leading transformation, process improvement, or client experience initiatives.
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