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Client Retention Jobs in Brandon, MS (NOW HIRING)

DEX Imaging

Customer Relationship Manager

Flowood, MS · On-site

Contract Renewal & Retention Lead renewal discussions, negotiating favorable terms and identifying early renewal opportunities. Maintain accurate CRM documentation of client interactions and contract ...

New

DEX Imaging

Customer Relationship Manager

Flowood, MS · On-site

Contract Renewal & Retention · Lead renewal discussions, negotiating favorable terms and identifying early renewal opportunities. · Maintain accurate CRM documentation of client interactions and ...

New

BDO USA

People & Culture Manager

Ridgeland, MS · On-site

... client service professionals * Assists the Immigration Specialist in managing the international candidate and secondment process at the regional and local levels On-boarding, Retention and Turnover:

New

BDO

People & Culture Manager

Ridgeland, MS · On-site

... client service professionals * Assists the Immigration Specialist in managing the international candidate and secondment process at the regional and local levels On-boarding, Retention and Turnover:

New

The Misch Group

Public Adjuster

Jackson, MS

... retention. * Work closely with internal teams to optimize the sales process and improve closing rates. * Maintain accurate records of sales activities and client interactions. Skills, Knowledge and ...

Squaremouth

Personal Lines Account Manager

Ridgeland, MS · On-site

$38K - $52K/yr

... retention that meets or exceeds expectations. Provides a high level of support to Producers in ... Works closely with Producers (if applicable) and other HUB personnel on all aspects of client ...

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Showing results 41-60

All JobsClient Retention JobsClient Retention Jobs in Brandon, MS

Client Retention information

See Brandon, MS salary details

$10

$17

$31

How much do client retention jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for client retention in Brandon, MS is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $18.12 per hour, depending on experience, location, and employer.

What is the difference between Client Retention vs Customer Service Representative?

AspectClient RetentionCustomer Service Representative
Primary FocusBuilding long-term relationships to retain clientsHandling customer inquiries and resolving issues
Skills NeededRelationship management, sales, communicationCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, client-focused rolesCall centers, retail, support departments
GoalsReduce churn, increase client loyaltyCustomer satisfaction, issue resolution

While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.

What is a client retention job?

A client retention job involves developing strategies and maintaining relationships to keep existing clients engaged and satisfied with a company's products or services. Roles often include customer service, account management, and using tools like CRM software to track client interactions and identify opportunities for upselling or renewal. Strong communication and relationship-building skills are essential in this field.
Client Retention jobs near you
Infographic showing various Client Retention job openings in Brandon, MS as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $36,209 per year, or $17.4 per hour.

Director of Wealth Market Development

Trustmark Bank

Jackson, MS • On-site

Full-time

Re-posted 18 days ago

Trustmark National Bank rating

8.2

Company rating: 8.2 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

51st of 170 rated banks

Job description

Overview

The Director of Wealth Market Development is responsible for sales strategies and revenue growth through leading a client facing/sales production Wealth Advisory team. This role represents Trustmark Wealth as a senior leader within the company to expand brand recognition and develop market growth strategies and new business opportunities. The Director of Market Development is responsible for defining and deploying the wealth planning delivery model internally and externally, through the design of a scalable, efficient, and profitable business model. This role leads, oversees and collaborates with other Wealth leadership to pursue thoughtful deliverables and processes for the client experience and business development functions of Wealth.

Responsibilities
  • Crosstrain, lead and develop team of associates to promote maximum productivity, engagement, and overall contribution to strategic organizational goals.
  • Develop and execute a growth plan that is scalable to grow Wealth Management AUM and provide comprehensive Wealth services.
  • Accountable for an overall market sales and revenue goal strategies that should be met through the acquisition of new clients from internal and external sources, and the retention and expansion of the existing client base for other Wealth Management solutions.
  • Lead the development of the Wealth message and sales strategies to grow Wealth revenue.
  • Responsible for the recruitment, development, and retention of a highly performing Wealth Advisory team to accomplish growth objectives and high client service.
  • Responsible for direct oversight of the Advisory team as it relates to meeting service and activity targets beyond new business production, including the number of internal and external referrals and COI development.
  • Ensure pricing discipline and profitability on fiduciary client relationships together with business unit managers and explore new business opportunities that align with Wealth objectives.
  • Maintain a high level of visibility within the company to educate and bring brand awareness with an expectation of high professionalism and integrity.
  • Serve on Wealth committees assigned.
  • Associates are expected to perform all additional duties as assigned.
Qualifications
  • Bachelor's Degree In a business-related field and 12 concurrent years of Wealth Management sales and service experience; orGraduate Degree In a business related discipline and 10 concurrent years of Wealth Management sales and service experience.
  • Proven track record of excellence in sales production and/or management within a wealth management business.
  • Sound judgment and ability to make decisions and guide others to fulfill decision requirements.
  • Exceptional interpersonal and interdepartmental collaboration and communication skills.
  • Strong in relationship-building, and strategic thinking skills
  • Commitment to integrity, fiduciary responsibility, and client-first service
  • Propensity to achieve high client service levels.
  • Interpersonal and interdepartmental collaboration and communication skills.

Preferred Qualifications:

  • Master's Business Administration, Juris Doctorate or other advanced degree.
  • CWS, CFP, CTFA, or CPA

Physical Requirements/Working Conditions: Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screens. 

Disclaimer: Management retains the right to add, delete or modify the responsibilities and qualifications of the position at any time.

Trustmark Bank does not accept unsolicited resumes from agencies and/or search firms for any job postings on this site.  Resumes submitted to any Trustmark Bank employee by a third-party agency and/or search firm without a valid, written search agreement signed by Trustmark, will become the sole property of Trustmark Bank.  No fee will be paid if a candidate is hired for a position as a result of an unsolicited agency or search firm referral.

Employment Type: FULL_TIME

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