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Client Retention Jobs in Atlanta, GA (NOW HIRING)

Logility

Client Success Leader

Atlanta, GA

... retention. Responsibilities: Our next Client Success Leader will need to have a passion to help ... clients while effectively managing the team and programs to achieve enterprise (vs. department ...

American Software

Client Success Leader

Atlanta, GA · On-site

... retention. Responsibilities: Our next Client Success Leader will need to have a passion to help ... clients while effectively managing the team and programs to achieve enterprise (vs. department ...

Logility

Client Success Leader

Atlanta, GA · On-site

... retention. Responsibilities: Our next Client Success Leader will need to have a passion to help ... clients while effectively managing the team and programs to achieve enterprise (vs. department ...

American Software

Client Success Leader

Atlanta, GA · On-site

... retention. Responsibilities: Our next Client Success Leader will need to have a passion to help ... clients while effectively managing the team and programs to achieve enterprise (vs. department ...

FACE FOUNDRIÉ

General Manager

Atlanta, GA · On-site

The ideal candidate is confident in a fast-paced beauty or service-based environment, understands the importance of sales and client retention, and is passionate about leading a team to hit goals.

FACE FOUNDRIÉ

General Manager

Atlanta, GA · On-site

The ideal candidate is confident in a fast-paced beauty or service-based environment, understands the importance of sales and client retention, and is passionate about leading a team to hit goals.

ITA Group Inc

Client Success Manager

Atlanta, GA · On-site

Identify opportunities to improve client engagement, retention and long-term success. Create Client-Facing Resources * Develop client communications, training materials, support documentation ...

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Showing results 21-40

All JobsClient Retention JobsClient Retention Jobs in Atlanta, GA

Client Retention information

See Atlanta, GA salary details

$10

$17

$30

How much do client retention jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for client retention in Atlanta, GA is $17.34, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.03 per hour, depending on experience, location, and employer.

What is the difference between Client Retention vs Customer Service Representative?

AspectClient RetentionCustomer Service Representative
Primary FocusBuilding long-term relationships to retain clientsHandling customer inquiries and resolving issues
Skills NeededRelationship management, sales, communicationCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, client-focused rolesCall centers, retail, support departments
GoalsReduce churn, increase client loyaltyCustomer satisfaction, issue resolution

While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.

What is a client retention job?

A client retention job involves developing strategies and maintaining relationships to keep existing clients engaged and satisfied with a company's products or services. Roles often include customer service, account management, and using tools like CRM software to track client interactions and identify opportunities for upselling or renewal. Strong communication and relationship-building skills are essential in this field.
What cities near Atlanta, GA are hiring for Client Retention jobs? Cities near Atlanta, GA with the most Client Retention job openings:
Client Retention jobs near you
Infographic showing various Client Retention job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $36,058 per year, or $17.3 per hour.

Dealer Services Account Executive

Client Command

Austin, TX • Remote

Full-time

Medical, Retirement, PTO

This job post has expired 5 days ago. Applications are no longer accepted.

Job description

Client Command is the automotive leader in turning Active Shoppers® into real customers. Using the Active Shopper Network®, we monitor the entire internet to pinpoint Active Shoppers® for dealerships and vendor partners. Our data can power Audiences, Data Enrichment, Market Analytics, and so much more!   

Client Command has an exciting opportunity for a Dealer Services Account Executive. The Dealer Services Account Executive helps clients see the value of utilizing Client Command’s products and services to their fullest extent to help the client’s business. They work with multiple teams within the company to facilitate the clients’ approval of marketing, communicate campaign results and handle client concerns. The Dealer Services Account Executive provides ongoing, excellent service and creates raving fans throughout the lifecycle of the customer experience. The Dealer Services Account Executive also works to secure upsell product opportunities, and expand Client Command capture of dealer group stores within an existing relationships. They will own the retention sales quota and manage the relationship to move their clients toward renewal of Client Command’s services.  

Duties/Responsibilities: 

  • Consult with clients to strategically align with client goals to increase client retention, existing account sales and company revenue according to stated goals 
  • Manage and hit individual retention and sales quotas monthly, as well as company goals 
  • Provide exceptional experiences to our clients and team members 
  • Align efforts of sales team with operations to address client needs, campaign analytics, data integration and creative direction for all media types to dealer clients 
  • Provide strategic recommendations based on campaign performance, market and industry changes 
  • Follow corporate process for client communication/documentation in Salesforce and other Client Command tools that are required 
  • Ensure timely follow up on all requests from dealer clients, agents and internal team members with documentation in Salesforce 
  • Conduct required number of strategic reviews monthly with dealer partners 
  • Weekly reporting to sales team on pace towards sales goals 
  • Leverage/utilize the Client Command sales process approach, role play and training regularly 
  • Bring a positive attitude to overall client experience and company culture 
  • Travel as needed to dealer locations 

Requirements: 

  • Availability to travel 50% - 75% to clients, tradeshows, and headquarters 
  • Proficient in leveraging advanced technology tools and software to enhance productivity and streamline operations, demonstrating a strong aptitude for learning and adapting to new systems quickly 
  • Ability to hit and exceed monthly and quarterly retention quotas by maintaining and growing Book of Business, including upsell revenue and capture of dealer group stores within existing accounts 
  • Demonstrate ability to communicate, present and influence key stakeholders at all levels 
  • Excellent listening, negotiation and presentation abilities in person, and via phone and/or video conferencing  
  • Strong verbal and written communication skills 
  • Natural connector with strong relationship building skills, and ability to procure internal and external resources as needed 
  • Ability to respond quickly to changing deadlines and foresee client needs 
  • Strong analytical skills 
  • Ability to prioritize and handle multiple tasks 
  • Proficiency in Microsoft Office Programs 
  • Knowledge of Salesforce is preferred 
  • Enjoys working in a fast-paced team environment 
  • Google Analytics experience is a plus 


Remote 

  • We offer a remote work environment. Preference for Texas or Arizona based candidates. **We are not currently hiring in NY or CA.

Benefits 

  • 100% company-sponsored health insurance starting on your first day of employment 
  • 401k 
  • Paid Time Off (starting at 15 days per year) 
  • Volunteer Time Off (one paid day off per year to volunteer) 
  • 10 paid holidays 

About us 

  • 9x winner of Inc. 5000’s “America’s Fastest-Growing Privately Held Companies in the U.S.” 
  • As a 5x “Best Places to Work” award recipient, we seek driven candidates who want to be part of a top-notch, unique corporate culture and a winning team 
  • Our core values: Integrity, Results, Service, Determination, Teamwork, Work-Life Balance, Creativity, Professional Growth, Innovation/Progress and Professionalism 
  • Learn more at www.ClientCommand.com