ZipRecruiter

Log In

1

Client Retention Jobs in California (NOW HIRING)

Marsh & McLennan Companies, Inc.

$52K - $98K/yr

Your success will be measured by client retention through exceptional service and new business development via referrals and expanded client programs. You'll also negotiate with multiple insurance ...

Total Secure Technology

Account Manager

Sacramento, CA · On-site

$26 - $35/hr

Support contract renewals, client retention, and recurring revenue growth. * Identify appropriate product, project, upselling, and cross-selling opportunities. * Track client needs, agreements ...

Honor

Client Care Advisor

San Francisco, CA

$99K - $121K/yr

Success in this role is measured by consult-to-start conversion, client satisfaction, and long-term retention. High performers combine empathy and strong judgment with a results orientation ...

previous page

Showing results 41-60

All JobsClient Retention JobsClient Retention Jobs in California

Client Retention information

What is the difference between Client Retention vs Customer Service Representative?

AspectClient RetentionCustomer Service Representative
Primary FocusBuilding long-term relationships to retain clientsHandling customer inquiries and resolving issues
Skills NeededRelationship management, sales, communicationCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, client-focused rolesCall centers, retail, support departments
GoalsReduce churn, increase client loyaltyCustomer satisfaction, issue resolution

While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.

What is a client retention job?

A client retention job involves developing strategies and maintaining relationships to keep existing clients engaged and satisfied with a company's products or services. Roles often include customer service, account management, and using tools like CRM software to track client interactions and identify opportunities for upselling or renewal. Strong communication and relationship-building skills are essential in this field.
What are the most commonly searched types of Client Retention jobs in California? The most popular types of Client Retention jobs in California are:
What cities in California are hiring for Client Retention jobs? Cities in California with the most Client Retention job openings:
Client Retention jobs near you
Infographic showing various Client Retention job openings in California as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution.

Client Relations Associate - Entry Level

Tri-Valley Co.

Berkeley, CA • On-site

$50K - $60K/yr

Full-time

Posted 2 days ago

New

Job description

We're hiring a Full-Time Entry-Level Client Relations Associate to support customer communications, client engagement, account coordination, and business growth initiatives.

This opportunity is perfect for recent graduates, career changers, and motivated professionals looking to launch a career in client relations, customer service, account management, business development, marketing, or communications.

No prior client relations experience is required. We provide paid training, one-on-one mentorship, and ongoing professional development to help you build valuable skills and advance your career.

About the Role

As an Entry-Level Client Relations Associate, you'll serve as an important connection between our clients and internal teams. You'll help strengthen client relationships, coordinate communications, support marketing initiatives, and contribute to a positive customer experience while gaining hands-on business experience.

This role provides experience in:

  • Client Relations
  • Customer Service
  • Account Management
  • Business Development
  • Marketing
  • Customer Success
  • Communications
  • Business Operations
  • Leadership Development

You'll work in a collaborative environment where relationship-building, communication, and problem-solving are valued every day.

Key Responsibilities
  • Build and maintain strong relationships with clients and customers
  • Respond to client inquiries with professionalism and exceptional customer service
  • Support client onboarding and account management activities
  • Coordinate customer communications and engagement initiatives
  • Assist with marketing campaigns, promotional events, and outreach efforts
  • Collaborate with internal teams to ensure successful project execution
  • Track project timelines, client interactions, and account activity
  • Prepare reports, presentations, and client updates
  • Identify opportunities to improve customer satisfaction and client retention
  • Maintain accurate customer records and documentation
  • Participate in ongoing training focused on communication, leadership, and professional development
Qualifications

We're looking for candidates who are:

  • Friendly, professional, and relationship-focused
  • Excellent communicators with strong interpersonal skills
  • Customer-oriented with a positive, solution-focused mindset
  • Organized and detail-oriented
  • Adaptable and able to manage multiple priorities
  • Motivated to learn and grow professionally
  • Collaborative team players who thrive in fast-paced environments
Requirements
  • High school diploma or equivalent
  • Full-time availability

A degree in Business, Marketing, Communications, Public Relations, or a related field is beneficial but not required.

Experience in any of the following is helpful, but not required:

  • Customer Service
  • Client Services
  • Retail
  • Hospitality
  • Sales
  • Marketing
  • Administrative Support
  • Event Coordination
  • Account Support
What We Offer

We believe in developing talent from within and providing the training needed for long-term success.

Benefits include:

  • Competitive weekly compensation
  • Paid training and comprehensive onboarding
  • One-on-one mentorship and career coaching
  • Leadership development programs
  • Performance-based advancement opportunities
  • Hands-on experience in client relations, marketing, and business operations
  • Collaborative, supportive, and team-oriented workplace
  • Clear opportunities for internal promotion and career growth
Career Growth Opportunities

This is more than an entry-level job—it's the beginning of a rewarding career path with opportunities to advance into leadership, management, and client-facing roles.

You'll develop valuable skills in:

  • Client Relationship Management
  • Customer Success
  • Account Management
  • Professional Communication
  • Marketing and Brand Representation
  • Business Development
  • Problem-Solving
  • Leadership and Team Collaboration

Whether you're beginning your career, transitioning into a new industry, or looking for a company that invests in employee development, this role provides the experience, mentorship, and training needed to succeed.

Why Join Our Team?

Our people are our greatest asset. We provide ongoing mentorship, structured training, and real-world experience to help every team member reach their full potential. If you're looking for a career where you can develop professional skills, build meaningful client relationships, and grow into leadership opportunities, this is the place for you.

Apply Today

Take the next step toward a rewarding career in client relations, customer service, account management, marketing, communications, and business development.

Apply today for our Entry-Level Client Relations Associate position and begin building a successful career with a company dedicated to your professional growth and long-term success.