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Client Retention Jobs in Colton, CA (NOW HIRING)

D1 Training

Sports Performance Coach

Corona, CA · On-site

$22 - $30/hr

Why Join D1? • Competitive hourly pay: $22-$30/hr • Additional earning potential through commission and client retention • Opportunity to grow within a rapidly expanding brand • Work in a ...

Crunch Fitness

Personal Trainer

Hesperia, CA · On-site

$16.90 - $60/hr

Client Retention & Results • Maintain personal client retention and client lifespan performance against Company targets. • Proactively identify and re-engage at-risk clients, including clients ...

Crunch Fitness

Personal Trainer

Corona, CA · On-site

Client Retention & Results • Maintain personal client retention and client lifespan performance against Company targets. • Proactively identify and re-engage at-risk clients, including clients ...

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Showing results 1-20

All JobsClient Retention JobsClient Retention Jobs in Colton, CA

Client Retention information

See Colton, CA salary details

$11

$18

$32

How much do client retention jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for client retention in Colton, CA is $18.42, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Client Retention vs Customer Service Representative?

AspectClient RetentionCustomer Service Representative
Primary FocusBuilding long-term relationships to retain clientsHandling customer inquiries and resolving issues
Skills NeededRelationship management, sales, communicationCommunication, problem-solving, product knowledge
Work EnvironmentSales teams, account management, client-focused rolesCall centers, retail, support departments
GoalsReduce churn, increase client loyaltyCustomer satisfaction, issue resolution

While both roles involve communication with clients or customers, Client Retention focuses on maintaining long-term relationships and reducing churn, often involving strategic engagement. Customer Service Representatives primarily address immediate customer needs and resolve issues to ensure satisfaction. Both roles are essential for business success but differ in scope and objectives.

What is a client retention job?

A client retention job involves developing strategies to maintain existing clients and encourage repeat business. Roles often include customer relationship management, communication skills, and using tools like CRM software to track client interactions and satisfaction. Successful professionals in this field help companies build long-term client loyalty and reduce churn.

What cities near Colton, CA are hiring for Client Retention jobs?

Cities near Colton, CA with the most Client Retention job openings:

Client Retention jobs near you
Infographic showing various Client Retention job openings in Colton, CA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $38,311 per year, or $18.4 per hour.

Retention Specialist

AISSA CHANEL TRIASSI AGENCY Farmers Insurance

Fontana, CA • On-site

$43K - $52K/yr

Full-time

Retirement, PTO

Re-posted 2 days ago

Job description

Join our Top- Performing private brokerage, affiliated with Farmers Insurance!

Our RETENTION SPECIALIST needs toexceed customer service standardsto current clients. Are you passionate about helping people, building relationships, and finding solutions that make a real difference? Our growing insurance agency is looking for an Insurance Retention Specialist to help us strengthen customer relationships, improve client satisfaction, and retain our valued customers.

This role is ideal for someone who is proactive, detail-oriented, great with people, and motivated by solving problems while creating win-win outcomes for clients.

If you're driven by growth, motivated by success, and love the energy of a winning team, you'll fit right in at Aissa Chanel Insurance Agency.

We've built a culture where competitive, growth-focused and fun people thrive. Our team members don't just sell insurance, they build meaningful relationships, achieve big goals, and grow into leaders who shape their own futures.

We are looking for self-driven individuals who are "A" players and want to make a great living. Our work environment is fast-paced, upbeat, and results-driven. Experience in the insurance industry is required. Our training and resources are top-notch and if you have what it takes, we will take care of getting you up to speed. Your main goal will always be to put prospect's best interest first in order to properly protect them. If you are looking for a career on a high-performing team that cares about people, we want to talk to you!

*hourly range : $21-25 per hour (based on experience)


PLUS if you can SPEAK SPANISH

Responsibilities

IN-OFFICE POSITION

As our Retention Specialist, your primary focus will be helping existing customers stay properly protected while identifying ways to improve value and affordability.

Key Responsibilities:

  • Proactively contact current clients to review policies and prevent cancellations
  • Identify opportunities to save clients money on existing policies
  • Re-shop insurance coverage when needed to find better pricing or value
  • Cross-sell additional insurance products to strengthen protection and meet customer needs
  • Review renewals and rate increases with customers
  • Build strong relationships through excellent customer service and consistent follow-up
  • Address client concerns and provide solutions that improve retention
  • Work closely with producers and service team members to create seamless client experiences
  • Maintain accurate notes and follow-up tasks in agency systems

What We’re Looking For

  • Strong communication and relationship-building skills
  • Sales or customer retention experience preferred (insurance experience is a plus)
  • Problem solver with a customer-first mindset
  • Organized, dependable, and detail-oriented
  • Comfortable discussing coverages, pricing, and recommendations with confidence
  • Ability to multitask in a fast-paced office environment
Requirements

Our agency core values are having a Positive mindset, being coachable, self-drive, customer-focused, and a team player. We lead with these core values every day which allows our team members to provide excellence for our clients and each other.

MUST HAVE ACTIVE PC or PERSONAL LINES license

**If the character traits referenced above do not sound like you please do NOT apply **

Apply for the position today by completing the form and completing the assessment.

Benefits
Paid Time Off (PTO)###Mon-Fri Schedule###Hands on Training###Career Growth Opportunities###Retirement Plan###Parental Leave###paid company holidays###