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Client Retention Manager Jobs in Paramus, NJ (NOW HIRING)

Dstillery

Client Success Manager

New York, NY

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...

SpotOn

Client Success Partner

Manhattan, NY · On-site

$90 - $120/hr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

SpotOn

Client Success Partner

New York, NY · On-site

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

Dstillery

Client Success Manager

New York, NY · On-site

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients -- consulting on campaign ...

Dstillery

Client Success Manager

New York, NY · On-site

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance ...

Azerion

Client Services Manager

Manhattan, NY · On-site +1

The Client Services Manager is a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. Acting as the primary advocate ...

Azerion

Client Services Manager

Manhattan, NY · On-site

$80K/yr

The Client Services Manager is a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. Acting as the primary advocate ...

Sulake

Client Services Manager

Manhattan, NY · On-site +1

The Client Services Manager is a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. Acting as the primary advocate ...

Azerion

Client Services Manager

Manhattan, NY · On-site

The Client Services Manager is a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. Acting as the primary advocate ...

Azerion

Client Services Manager

Manhattan, NY · On-site

The Client Services Manager is a key strategic partner responsible for driving client retention, revenue growth, and overall satisfaction across high-priority accounts. Acting as the primary advocate ...

Zelis

Client Manager

Morristown, NJ · On-site

Client renewals & retention; achieving or surpassing annual financial goals & objectives. * Risk ... Manages client financial health and ensures Zelis is getting paid on time in accordance with the ...

Transparent Energy

Account Manager

Fairfield, NJ · On-site

This role requires a proactive approach to client retention, contract management, and strategic account development. What's In It For You? * Competitive Compensation : Base salary with performance ...

Transparent Energy

Account Manager

Fairfield, NJ · On-site

This role requires a proactive approach to client retention, contract management, and strategic account development. What's In It For You? * Competitive Compensation : Base salary with performance ...

Zelis

Client Manager

Morristown, NJ · On-site

Client renewals & retention; achieving or surpassing annual financial goals & objectives. * Risk ... Manages client financial health and ensures Zelis is getting paid on time in accordance with the ...

Roosterrx LLC

Be Seen First

Client Success & Project Delivery Manager

Woodcliff Lake, NJ · On-site

$105K - $115K/yr

Client retention and renewal outcomes * Successful onboarding and implementation * Responsiveness ... Demonstrated experience managing client relationships, projects, deadlines, stakeholders, and ...

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Showing results 21-40

All JobsClient Retention JobsClient Retention Manager JobsClient Retention Manager Jobs in Paramus, NJ

Client Retention Manager information

See Paramus, NJ salary details

$65.3K

$101.4K

$126K

How much do client retention manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client retention manager in Paramus, NJ is $101,412.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,900.00 and $124,000.00 per year, depending on experience, location, and employer.

What is the difference between Client Retention Manager vs Customer Success Manager?

AspectClient Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring customer satisfaction and long-term success
Key ResponsibilitiesDevelop retention strategies, manage client relationshipsOnboard clients, provide support, and optimize product usage
Required SkillsRelationship management, communication, analyticsCustomer support, product knowledge, communication
Work EnvironmentAccount management teams, client-facing rolesCustomer support teams, onboarding teams

While both roles focus on client relationships, the Client Retention Manager primarily concentrates on reducing churn and maintaining existing accounts, whereas the Customer Success Manager emphasizes onboarding, support, and ensuring customers derive value from products or services. Both roles are vital for customer satisfaction but differ in scope and daily activities.

How does a client retention manager collaborate with sales and customer support teams to improve client satisfaction?

A Client Retention Manager works closely with both sales and customer support teams to ensure a seamless client experience. They regularly communicate with sales to understand client expectations and feedback, and with customer support to address ongoing issues and identify trends in client concerns. By facilitating open communication between these departments, they help develop targeted retention strategies, resolve client problems efficiently, and proactively identify opportunities for upselling or cross-selling. This collaborative approach is essential for building strong, long-term client relationships.

What are the key skills and qualifications needed to thrive as a client retention manager, and why are they important?

To thrive as a Client Retention Manager, you need expertise in customer relationship management, strategic account management, and a background in business or marketing. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes relevant certifications like Certified Customer Experience Professional (CCXP) are typical requirements. Exceptional communication, problem-solving abilities, and a strong customer-centric mindset set top performers apart in this role. These skills and qualities are crucial for building long-term client relationships, reducing churn, and driving sustainable business growth.
What cities near Paramus, NJ are hiring for Client Retention Manager jobs? Cities near Paramus, NJ with the most Client Retention Manager job openings:
Client Retention Manager jobs near you
Infographic showing various Client Retention Manager job openings in Paramus, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 33% In-person, and 67% Hybrid job distribution, with an average salary of $101,412 per year, or $48.8 per hour.

Client Success Manager

Dstillery

New York, NY

Full-time

Re-posted 2 days ago

Job description

Dstillery is the leading predictive AI audience targeting company, helping marketers reach exactly the right audience for every digital campaign. Powered by multimodal AI and its agentic platform, DS-1, Dstillery enables precise audience targeting at scale, simplifying workflows and driving superior campaign outcomes.

Dstillery's predictive models learn across data modalities - including web journeys, CTV signals, search signals, purchase intent signals, and more - to build a robust understanding of a brand's best customers and activate high-performing audiences across programmatic and social channels.

For more than a decade, Dstillery has set the standard for AI-driven audience solutions, backed by award-winning data science and a growing portfolio of 25 patents.

Job Description:

The Client Success Manager owns a book of business and is accountable for client retention, satisfaction, and growth. You'll act as a strategic partner to clients - consulting on campaign performance, identifying expansion opportunities, and using data to drive better outcomes - while coordinating closely with internal teams to deliver on client needs. This is a highly visible, client-facing role for someone who's equally comfortable analyzing a performance dashboard and presenting recommendations to a client or partner.

What You'll be Doing

  • Drive account growth and expansion across your book of business by identifying incremental campaign opportunities that help clients get the most efficient return on their marketing spend
  • Use data to assess growth opportunities, diagnose campaign health, and recommend optimizations that exceed client expectations
  • Own client satisfaction, retention, and growth outcomes for your assigned accounts
  • Manage multiple client relationships simultaneously, building strong day-to-day rapport with contacts across the client's organization
  • Present at in-person client meetings, demos, and events (occasional travel required, including trips with 2+ overnight stays)
  • Lead clients through a smooth onboarding and product activation process
  • Troubleshoot client issues on their behalf, coordinating across internal teams as needed
  • Synthesize and communicate client feedback to internal stakeholders, including Exec, Product, Data Science, and Sales teams

What You'll Bring

  • 3+ years of experience in client success or account management within programmatic advertising or ad tech - agency, DSP, or SSP experience all welcome
  • Hands-on experience with data analytics or reporting platforms (e.g., Tableau, DOMO, Google Analytics, Salesforce)
  • Strong presentation skills and the confidence to communicate complex ideas clearly to audiences ranging from media buyers to senior executives
  • Solid quantitative aptitude and comfort working in Excel/Sheets
  • Experience with Agentic AI and DSP user interfaces preferred
  • Excellent written and verbal communication skills
  • Strong organizational skills and attention to detail, with the ability to juggle multiple priorities across accounts
  • Ability to work independently as well as collaboratively across teams

Apply