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Client Retention Manager Jobs in Missouri (NOW HIRING)

Zelis

Client Manager

Saint Louis, MO · On-site

Client renewals & retention; achieving or surpassing annual financial goals & objectives. * Risk ... Manages client financial health and ensures Zelis is getting paid on time in accordance with the ...

Zelis

Client Manager

Saint Louis, MO · On-site

Client renewals & retention; achieving or surpassing annual financial goals & objectives. * Risk ... Manages client financial health and ensures Zelis is getting paid on time in accordance with the ...

Zelis

Strategic Client Executive - TPA

Saint Louis, MO · On-site

$74K - $101K/yr

The SCE will manage a strategic book of business comprised of vertically aligned clients and will drive growth for Zelis by achieving annual revenue targets, ensuring client retention, fostering ...

Zelis

Strategic Client Executive - TPA

Saint Louis, MO

$74K - $101K/yr

The SCE will manage a strategic book of business comprised of vertically aligned clients and will drive growth for Zelis by achieving annual revenue targets, ensuring client retention, fostering ...

Zelis

Strategic Client Executive - RHP

Saint Louis, MO · On-site

$74K - $101K/yr

The SCE will manage a strategic book of business comprised of vertically aligned clients and will drive growth for Zelis by achieving annual revenue targets, ensuring client retention, fostering ...

Gallagher

Client Manager

Independence, MO

The Client Manager is accountable for delivering high quality and efficient service to both ... Directly contributes to key business outcomes such as client retention, client satisfaction ...

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

Lead, develop, and retain a high-performing Client Success team - owning team structure, performance management, career development, and day-to-day coaching * Drive measurable outcomes across the ...

NFP Corp

AVP, Client Success

Chesterfield, MO

Lead, develop, and retain a high-performing Client Success team -- owning team structure, performance management, career development, and day-to-day coaching * Drive measurable outcomes across the ...

Aon

AVP, Client Success

Chesterfield, MO · On-site

Lead, develop, and retain a high-performing Client Success team -- owning team structure, performance management, career development, and day-to-day coaching * Drive measurable outcomes across the ...

NFP

AVP, Client Success

Ballwin, MO · On-site

Lead, develop, and retain a high-performing Client Success team - owning team structure, performance management, career development, and day-to-day coaching * Drive measurable outcomes across the ...

New

NFP Corp

AVP, Client Success

Chesterfield, MO · On-site

Lead, develop, and retain a high-performing Client Success team - owning team structure, performance management, career development, and day-to-day coaching * Drive measurable outcomes across the ...

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Showing results 21-40

All JobsClient Retention JobsClient Retention Manager JobsClient Retention Manager Jobs in Missouri

Client Retention Manager information

See Missouri salary details

$60.5K

$94K

$116.8K

How much do client retention manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for client retention manager in Missouri is $94,004.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,200.00 and $114,900.00 per year, depending on experience, location, and employer.

What is the difference between Client Retention Manager vs Customer Success Manager?

AspectClient Retention ManagerCustomer Success Manager
Primary FocusRetaining existing clients and reducing churnEnsuring customer satisfaction and long-term success
Key ResponsibilitiesDevelop retention strategies, manage client relationshipsOnboard clients, provide support, and optimize product usage
Required SkillsRelationship management, communication, analyticsCustomer support, product knowledge, communication
Work EnvironmentAccount management teams, client-facing rolesCustomer support teams, onboarding teams

While both roles focus on client relationships, the Client Retention Manager primarily concentrates on reducing churn and maintaining existing accounts, whereas the Customer Success Manager emphasizes onboarding, support, and ensuring customers derive value from products or services. Both roles are vital for customer satisfaction but differ in scope and daily activities.

How does a client retention manager collaborate with sales and customer support teams to improve client satisfaction?

A Client Retention Manager works closely with both sales and customer support teams to ensure a seamless client experience. They regularly communicate with sales to understand client expectations and feedback, and with customer support to address ongoing issues and identify trends in client concerns. By facilitating open communication between these departments, they help develop targeted retention strategies, resolve client problems efficiently, and proactively identify opportunities for upselling or cross-selling. This collaborative approach is essential for building strong, long-term client relationships.

What are the key skills and qualifications needed to thrive as a client retention manager, and why are they important?

To thrive as a Client Retention Manager, you need expertise in customer relationship management, strategic account management, and a background in business or marketing. Familiarity with CRM platforms such as Salesforce, customer analytics tools, and sometimes relevant certifications like Certified Customer Experience Professional (CCXP) are typical requirements. Exceptional communication, problem-solving abilities, and a strong customer-centric mindset set top performers apart in this role. These skills and qualities are crucial for building long-term client relationships, reducing churn, and driving sustainable business growth.
Client Retention Manager jobs near you
Infographic showing various Client Retention Manager job openings in Missouri as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $94,004 per year, or $45.2 per hour.

Lead Global Payments Services Client Consultant

Jobtailor

California, MO • On-site

$120 - $180/hr

Other

Posted 3 days ago

New

Job description

• Lead, manage, and develop payment business activities in multiple and complex markets
• Partner with relationship managers to consult on complex specific payment solutions
• Coordinate Request for Proposal response and proposal generation
• Provide production support on product issues and call on clients to address their business and product needs
• Review and analyze complex multi-faceted, large-scale, and long-term business, operational, or technical challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors
• Make decisions in complex and multi-faceted situations requiring a sound understanding of the function, policies, procedures, and compliance requirements that influence and collaborate with a broader work team to meet deliverables and drive new initiatives within Global Payments Sales
• Collaborate and consult with Global Payments Sales peers, colleagues, and managers to resolve issues and achieve goals
• Lead Global Payments Sales projects and serve as a peer mentor

Requirements

  • 5+ years of Global Payments Sales experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 5+ years of experience in Treasury Management, Payments, Commercial Banking, or Financial Services.
  • Deep knowledge of payments, treasury, and liquidity products and solutions.
  • Proven ability to manage complex, high-value client relationships and navigate sophisticated account structures.
  • Strong internal network and demonstrated ability to lead through influence and partner across Sales, Product, Service, Operations, and Implementation teams to drive results.
  • Excellent consultative, relationship management, and problem-solving skills with a focus on client retention, growth, and delivering an exceptional client experience.

Core Competencies

Demonstrates extensive experience in Global Payments Sales, Treasury Management, and Financial Services, with a strong focus on managing complex client relationships and delivering tailored payment solutions. Proven ability to lead cross-functional teams and drive initiatives that enhance client retention and satisfaction.

Highest-signal resume keywords

  • Global Payments Sales Experience
  • Treasury Management
  • Payments Solutions
  • Client Relationship Management
  • Consultative Problem-Solving

ATS Optimization Keywords

Hard Skills

  • Payments
  • Treasury Products
  • Liquidity Solutions
  • Proposal Generation
  • Operational Analysis

Soft Skills

  • Relationship Management
  • Consultative Skills
  • Problem-Solving
  • Influence Leadership
  • Collaboration

Industry Keywords

  • Financial Services
  • Commercial Banking
  • Client Retention
  • Sales Initiatives
  • Operational Compliance
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