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Client Representative Jobs in Charleston, SC (NOW HIRING)

Acting as the client representative in a firm to ensure their demands are met with a focus on improving the customer experience * Collecting and analyzing data concerning consumer behavior to ...

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Client Representative information

See Charleston, SC salary details

$10

$25

$58

How much do client representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for client representative in Charleston, SC is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $31.92 per hour, depending on experience, location, and employer.

What is a client representative?

Client Representatives are professionals who act as the main point of contact between an organization and its clients. They are responsible for understanding client needs, addressing concerns, and ensuring that services or products meet client expectations. Their duties often include managing communication, providing updates, handling complaints, and facilitating solutions to maintain strong client relationships. Effective client representatives help build trust and loyalty, which can lead to long-term business success.

What are the key skills and qualifications needed to thrive as a client representative, and why are they important?

To thrive as a Client Representative, you need strong communication, problem-solving, and customer service skills, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, ticketing systems, and basic office applications is typically required. Active listening, patience, and the ability to build rapport make someone stand out in this position. These skills are essential for effectively addressing client needs, maintaining satisfaction, and fostering long-term business relationships.

How do client representatives typically collaborate with internal teams to address client needs?

Client Representatives regularly work alongside sales, support, and product teams to ensure clients receive timely and effective solutions. They act as a bridge, communicating client feedback and requirements to relevant departments, and often participate in cross-functional meetings to align on client projects. This collaborative approach helps streamline service delivery, resolve issues quickly, and foster strong client relationships. Being proactive and communicative is key for success in this role.

What is the difference between Client Representative vs Customer Service Representative?

AspectClient RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; sometimes a bachelor's degree; industry-specific certificationsHigh school diploma or equivalent; minimal certifications
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, real estate, consulting firmsRetail, telecommunications, hospitality
Common Search & Comparison IntentUnderstanding roles involving client account management and relationship buildingAssisting customers with inquiries and issues

The main difference between a Client Representative and a Customer Service Representative lies in their focus and work environment. Client Representatives typically handle client accounts, build relationships, and work in professional settings, often requiring industry-specific knowledge. Customer Service Representatives primarily assist customers with inquiries, often in call centers or retail environments. Both roles involve communication skills, but Client Representatives usually have more specialized responsibilities related to client management.

What is an example of a client representative facing role?

A client representative facing role involves directly interacting with clients to address their needs, provide product or service information, and resolve issues. This role often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools like CRM software.

What skills do client representatives need?

Client representatives need strong communication and interpersonal skills to effectively interact with clients and understand their needs. They should also have problem-solving abilities, organizational skills, and proficiency with customer management software. Good time management and the ability to handle stressful situations are also important for success in this role.

What are popular job titles related to Client Representative jobs in Charleston, SC?

For Client Representative jobs in Charleston, SC, the most frequently searched job titles are:

What job categories do people searching Client Representative jobs in Charleston, SC look for?

The top searched job categories for Client Representative jobs in Charleston, SC are:

Infographic showing various Client Representative job openings in Charleston, SC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 16% Part Time, and 6% Contract. Highlights an 75% Physical, 4% Hybrid, and 21% Remote job distribution, with an average salary of $52,023 per year, or $25 per hour.

Client Service Representative & Data Entry

Iacofano's Catering & Events

North Charleston, SC

$19 - $24/hr

Full-time

Re-posted 19 days ago


Job description

Description

What's In It For You
  • Professional, office-based role in a structured operations environment 
  • Clear growth path into logistics, operations, and leadership positions 
  • Hands-on experience coordinating real-time operations and problem-solving 
  • Exposure to high-end corporate and aviation clients 
  • Fast-paced environment where your decisions directly impact outcomes 
  • Structured training and onboarding support from leadership 
  • Consistent full-time hours within a 24/7 operation 
  • Opportunity to develop valuable skills in communication, logistics, and coordination 
  • Work with a team that values accountability, performance, and growth 
  • Be part of a growing company expanding into multiple markets
  • Weekly pay - receive consistent weekly compensation

The Client Operations Coordinator is a key member of our operations team, responsible for managing client communication, coordinating catering orders, and ensuring seamless execution between clients, kitchens, and delivery teams.


This is a professional, office-based role within a fast-paced, 24/7 operation supporting corporate and high-end catering clients. The position requires strong communication, organization, and the ability to make real-time decisions that directly impact customer experience and operational success.   This is not a passive role - this is an opportunity to build a career in operations, logistics, and client experience within a fast-growing company. 


Interview Opportunities

Monthly Open House: Second Tuesday of every month | 8:30 AM - 4:30 PM

Walk-In Hiring Hours: Tuesdays 12:00 PM - 2:00 PM 

Scheduled Onsite Interviews: Monday & Friday 2:00 PM - 4:00 PM Wednesdays 9:00 AM - 12:00 PM


 Press Here to Schedule a 15 Minute Phone Interview 


Shift Availability (24/7 Operation)

We are hiring for the following shifts:

  • 2:00 PM - 10:00 PM 
  • 10:00 PM - 6:00 AM 

Candidates must be reliable and consistent in their assigned shift. Weekend availability may be required.


Core ResponsibilitiesClient Communication & Order Management
  • Manage incoming calls, emails, and digital orders 
  • Enter and update catering orders with accuracy and speed 
  • Communicate professionally with corporate and high-end clients 
  • Handle time-sensitive requests and last-minute changes 
Operations & Logistics Coordination
  • Coordinate order execution between clients, kitchens, and drivers 
  • Monitor timelines to ensure on-time and accurate delivery 
  • Adjust logistics in real-time to solve issues quickly 
  • Arrange alternative delivery solutions when needed (rideshare, partners) 
Vendor & Product Coordination
  • Assist with sourcing and ordering specialty products 
  • Coordinate out-of-network catering requests 
  • Support operational flow during high-volume periods 
Team Collaboration
  • Work closely with kitchen teams and logistics coordinators 
  • Communicate updates, changes, and priorities clearly 
  • Maintain accuracy and accountability across all orders

Requirements

Required
  • Strong verbal and written communication skills 
  • Professional phone skills with the ability to confidently handle inbound and outbound calls 
  • Computer proficiency with the ability to work across multiple systems, screens, and applications simultaneously 
  • High attention to detail and organization 
  • Ability to multitask in a fast-paced, time-sensitive environment 
  • Strong problem-solving skills with a sense of urgency 
  • Dependable, accountable, and consistent with assigned shift 
  • Ability to maintain professionalism when handling high-pressure situations
  • Must be comfortable working on a computer for the majority of the shift while managing multiple tasks in real time. 
Preferred
  • Experience in customer service, call center, or administrative roles 
  • Hospitality, catering, logistics, or operations experience 
  • Experience handling high-volume phone and email communication 
  • Familiarity with Microsoft Office, email platforms, and order entry systems