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Client Relationship Manager Jobs in Suffield, CT

Franklin Covey

Mid-Market Client Partner

Hartford, CT · On-site

Client Relationship Management: Build and maintain strong, long-lasting relationships with key stakeholders within assigned Major Market accounts to foster trust and loyalty. * Business Growth:

Gallagher

Client Manager

West Hartford, CT

You apply your business insight and strong dedication to service to create depth in our client relationships. How you'll make an impact * You will manage increasingly complex accounts with a strong ...

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All JobsClient Relationship JobsClient Relationship Manager JobsClient Relationship Manager Jobs in Suffield, CT

Client Relationship Manager information

See Suffield, CT salary details

$28.2K

$55.8K

$95.2K

How much do client relationship manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for client relationship manager in Suffield, CT is $55,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,300.00 and $63,200.00 per year, depending on experience, location, and employer.

How much do client relationship managers make in the US?

Client Relationship Managers in the US typically earn a median annual salary of around $65,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Compensation varies based on industry, location, experience, and certifications such as CRM or related credentials.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement and salary growth, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences and the work environment, but it generally offers stable employment and the chance to develop valuable business skills.
More about Client Relationship Manager jobs

What cities near Suffield, CT are hiring for Client Relationship Manager jobs?

Cities near Suffield, CT with the most Client Relationship Manager job openings:

Client Relationship Manager jobs near you
Infographic showing various Client Relationship Manager job openings in Suffield, CT as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $55,755 per year, or $26.8 per hour.

Client Success Manager (MSP) - IT Services & Marketing (Remote)

EVERNET

Tolland, CT • Remote

Part-time

Posted 9 days ago

Job description

Client Success Manager (MSP) – IT Services & Marketing (Remote)

Fully Remote | ⏰ Part-Time | Opportunity to Grow into Full-Time


Build Relationships. Deliver Exceptional Service. Grow With Us.

Do you thrive on building lasting client relationships and becoming the trusted person clients rely on?

Do you enjoy working with business owners, solving problems, and ensuring every client receives an outstanding experience?

If you have experience working for an IT Managed Service Provider (MSP), this could be the perfect opportunity for you.

EVERNET Consulting is a growing IT Managed Services & Marketing firm looking for an experienced Client Success Manager to become the primary point of contact for our clients after onboarding. You'll work alongside our IT and Marketing teams to ensure every client receives exceptional service while helping strengthen long-term partnerships that drive our continued growth.

⭐ Experience with Autotask PSA is highly preferred. Candidates with Autotask experience, MSP account management, client success, service coordination, or billing experience are especially encouraged to apply.

This is a 100% remote, part-time position with a clear path to becoming full-time as our company continues to grow.

If you enjoy talking with clients, coordinating with technical teams, keeping accounts organized, and making sure nothing falls through the cracks—you'll fit right in.


What You'll Do

As our Client Success Manager, you'll serve as the trusted advisor for your assigned clients, ensuring they receive exceptional service while coordinating closely with our IT and Marketing teams.

You'll build relationships, oversee account health, coordinate billing communications, conduct regular business reviews, identify growth opportunities, and help ensure our clients continue to view EVERNET as a trusted long-term partner.


Client Relationship Management

  • Serve as the primary point of contact for assigned client accounts
  • Build strong, long-term relationships through proactive communication
  • Conduct regular client check-ins, account reviews, and business reviews
  • Coordinate service requests with our IT and Marketing teams
  • Ensure projects and ongoing services stay on track
  • Identify opportunities to expand services and strengthen client partnerships
  • Resolve concerns quickly while delivering an outstanding client experience

Billing & Account Coordination

  • Answer client billing questions professionally and confidently
  • Follow up on invoices and outstanding balances
  • Coordinate billing adjustments with internal departments
  • Help clients navigate payment portals and billing processes
  • Review delivered services to help ensure accurate invoicing
  • Perform vendor reconciliations with exceptional attention to detail

Service Quality & Team Collaboration

  • Review ticket quality and documentation
  • Maintain detailed notes within Autotask PSA and other business systems
  • Collaborate with technicians, marketing specialists, and leadership
  • Help improve internal processes and client satisfaction
  • Represent EVERNET professionally in every interaction


✅ What We're Looking For

Required

  • Outstanding communication and relationship-building skills
  • Professional and confident phone presence
  • Comfortable speaking with clients throughout the day
  • Exceptional organization and attention to detail
  • Ability to manage multiple client accounts and priorities
  • Strong problem-solving skills and follow-through
  • Self-motivated with the ability to work independently from home
  • Dedicated, distraction-free home office

Preferred

  • Experience working for an IT Managed Service Provider (MSP)
  • Client Success or Account Management experience
  • Marketing agency or digital marketing experience
  • Autotask PSA experience
  • QuickBooks experience
  • Experience with ticketing systems and PSA platforms
  • Microsoft 365 experience
  • Familiarity with managed IT services
  • Experience supporting law firms, healthcare organizations, accounting firms, financial institutions, or other professional service businesses


This Position Is Perfect For Someone Who...

  • Loves building long-term client relationships
  • Enjoys being the trusted "go-to" person clients ask for by name
  • Takes ownership and follows through
  • Likes staying organized and keeping moving parts on track
  • Wants to grow with a company instead of simply filling a role
  • Thrives in a fast-paced, collaborative environment where your work truly makes a difference


Success Looks Like

You'll be successful when you:

  • Build strong, lasting client relationships
  • Help retain and grow existing accounts
  • Keep communication proactive, clear, and professional
  • Ensure billing questions are resolved quickly
  • Maintain excellent documentation
  • Collaborate effectively with internal teams
  • Deliver a world-class client experience every day


About EVERNET Consulting

EVERNET Consulting is a growing IT Managed Services and Marketing firm serving businesses throughout the United States.

We partner with law firms, healthcare organizations, accounting firms, financial institutions, manufacturers, and other professional businesses by providing:

  • Managed IT Services
  • Cybersecurity
  • Cloud Solutions
  • Digital Marketing
  • Strategic Consulting

Our mission is simple:

Deliver exceptional service while becoming a trusted partner our clients can rely on.


Why You'll Love Working Here

  • 100% Remote
  • Flexible part-time schedule
  • Opportunity to transition into a full-time role
  • Competitive compensation based on experience
  • Work directly with leadership
  • Help shape processes in a growing company
  • Support clients across multiple industries
  • Collaborative, supportive team environment
  • Real opportunities for professional growth and advancement


Important

This is a client-facing position requiring frequent phone communication.

A significant portion of your day will include client check-ins, account reviews, billing conversations, service follow-ups, and coordinating with our internal teams.

If you enjoy building relationships over the phone, solving problems, and becoming a trusted resource for clients, you'll thrive in this role.

If you strongly prefer primarily email-based communication, this position may not be the best fit.


Ready to Grow With Us?

If you're looking for more than just another remote job—and want an opportunity to build your career with a growing IT Managed Services and Marketing firm—we'd love to hear from you.

Apply today and tell us why you'd be a great fit for EVERNET Consulting.

Build Relationships. Deliver Excellence. Grow Your Career.