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Client Relationship Manager Jobs in Novi, MI (NOW HIRING)

Ernest

Client Relationship Manager

Romulus, MI · On-site

Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Detroit, MI Workplace: Hybrid of Field, Remote, Office Competitive Base | Uncapped Commissions | Bonuses | Benefits ...

Ernest

Client Relationship Manager

Romulus, MI · On-site

Client Relationship Manager (Outside B2B Sales) Sales Territory: Local Radius to Detroit, MI Workplace: Hybrid of Field, Remote, Office Competitive Base | Uncapped Commissions | Bonuses | Benefits ...

Citizens

Private Client Relationship Manager

Troy, MI · On-site

As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...

Citizens

Private Client Relationship Manager

Troy, MI · On-site

As a Citizens Private Client Relationship Manager (PCRM) , you will engage directly with our affluent and high-net-worth clients to exceed their expectations by thinking long term, always doing the ...

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All JobsClient Relationship JobsClient Relationship Manager JobsClient Relationship Manager Jobs in Novi, MI

Client Relationship Manager information

See Novi, MI salary details

$27.3K

$54.1K

$92.3K

How much do client relationship manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client relationship manager in Novi, MI is $54,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $61,200.00 per year, depending on experience, location, and employer.

How much do client relationship managers make in the US?

Client Relationship Managers in the US typically earn a median annual salary of around $65,000 to $85,000, with experienced professionals and those in senior roles earning over $100,000. Compensation varies based on industry, location, experience, and certifications such as CRM or related credentials.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement and salary growth, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences and the work environment, but it generally offers stable employment and the chance to develop valuable business skills.
More about Client Relationship Manager jobs
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What cities near Novi, MI are hiring for Client Relationship Manager jobs? Cities near Novi, MI with the most Client Relationship Manager job openings:
Client Relationship Manager jobs near you

Client Relationship Manager

Ameriprise Financial - Michigan

Troy, MI • On-site

$50K - $65K/yr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Troy, MI – a Financial advisory practice is seeking a fulltime Client Relationship Manager to join our innovative and dynamic team. 

Job Purpose:

Assists Financial Advisors and Associate Financial Advisors in managing and organizing office workflow and interacting with clients at an expert and professional level. The Client Relationship Manager is the face of the practice. Clients will rely on this role to respond to them in a timely manner and help them with all service-related questions.

Responsibilities:

  • First point of contact for client calls; handles calls when possible, or forwards to appropriate team member
  • Updates and maintains data
  • Updates and maintains data utilizing a CRM tool
  • Prepares documentation and related files in preparation and follow-up of client meetings
  • Opens all client accounts prepares applications for e-signature etc.
  • Onboards clients by getting data and inputting it into the system and gives clients a white glove experience
  • Completes estate settlements
  • Reads all posted meeting notes and complete tasks assigned
  • Conducts multiple service checkpoint calls with clients
  • Assists advisors with their managed account reviews by following up with those clients that need appointments for their review
  • Assists advisors with client letters as needed
  • Maintains a practical filing system to ensure accessibility, with value on consistency, organization and timely updates
  • Marketing events on occasion
  • Operates standard office equipment such as a copier, fax machine, scanner, computer, and printer in a proficient manner.
  • Backs up phones and receptionist
  • Special projects as assigned

Qualifications:

  • Bachelor's degree from four-year college or university
  • Minimum of 2+ years of similar work experience in a professional office environment, ideally in the financial services industry
  • Pleasant, professional and friendly manner with excellent interpersonal skills
  • Strong team player
  • Highly organized, accurate, and attention to detail
  • Proven independent problem-solving skills
  • Conflict resolution skills
  • Strong problem-solving skills
  • Highly proficient with in Microsoft office including PowerPoint, Excel, Word and Outlook
  • Experience in Salesforce is a bonus
  • Excellent written and verbal communication skills
  • Ability to handle multiple responsibilities
  • Strong personal and business ethics and integrity 

Salary and Benefits:

  • Salary: $50K-$65K based on experience
  • Health Insurance, Vision, dental, LT and ST DI, 401k, PTO and paid holiday

How to Apply:

Please submit the following for consideration:

  • Cover letter
  • Resume

We are an Equal Opportunity Employer

Apply