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Client Relationship Manager Jobs in Lawrence, MA

SS&C

Manager, Client Relationship Management

Boston, MA · Hybrid

Manager , Client Relationship Management Location: Kansas City, MO; Boston, MA; Braintree, MA; Denver, CO (hybrid) About the Role The Manager of CRM will develop and manage relationships with clients ...

Morgan Stanley

Client Relationship Analyst

Boston, MA · On-site

$34K/yr

POSITION SUMMARY Client Relationship Analysts provide exceptional service to our clients and ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...

Morgan Stanley

Client Relationship Analyst

Middleton, MA · On-site

$40.87/hr

POSITION SUMMARY Client Relationship Analysts provide exceptional service to our clients and ... At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their ...

Bank of America

Relationship Manager

Lexington, MA · On-site

Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We ...

Bank of America

Relationship Manager

Lexington, MA · On-site

Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We ...

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All JobsClient Relationship JobsClient Relationship Manager JobsClient Relationship Manager Jobs in Lawrence, MA

Client Relationship Manager information

See Lawrence, MA salary details

$30.4K

$60.2K

$102.8K

How much do client relationship manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for client relationship manager in Lawrence, MA is $60,203.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $68,200.00 per year, depending on experience, location, and employer.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How much do client relationship managers make in the US?

In the US, client relationship managers typically earn an average salary between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior or specialized roles can pay higher, often exceeding $120,000 with bonuses and benefits included.

How much does a client relationship manager make?

The average salary for a client relationship manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized roles can earn higher salaries, and many positions include bonuses or commissions based on performance.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences, work environment, and the ability to meet client needs effectively.
More about Client Relationship Manager jobs

What are the most commonly searched types of Client Relationship jobs in Lawrence, MA?

The most popular types of Client Relationship jobs in Lawrence, MA are:

What job categories do people searching Client Relationship Manager jobs in Lawrence, MA look for?

The top searched job categories for Client Relationship Manager jobs in Lawrence, MA are:

What cities near Lawrence, MA are hiring for Client Relationship Manager jobs?

Cities near Lawrence, MA with the most Client Relationship Manager job openings:

Client Relationship Manager jobs near you

Client Relationship Manager - Employee Benefits

HUB

Wilmington, MA • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

Discover a Career That Empowers You - Join HUB International

At HUB International, we believe the best workplaces do more than offer a job. They invest in their people, celebrate their communities, and build cultures where everyone belongs. We are proud to be that kind of company, and the recognition we have earned reflects it.

In 2026, Newsweek named us one of America's Greatest Workplaces for Culture, Belonging, and Community, and one of America's Most Patriotic Companies. We were recognized among the top 20 Best Finance Companies to Work For as rated by women, and our internship program earned a fourth place ranking in Vault's 2026 Best Internships for Insurance. These are not just awards. They are a reflection of the daily choices our people make to show up for each other and for the clients we serve.

We help individuals, families, and businesses protect and plan for what matters most through a broad array of insurance, retirement, and wealth management products and services. HUB is one of the world's largest insurance brokerages, with over 540 locations and more than 20,000 professionals across North America. We bring together the resources of a global firm and the agility of a regional team, giving you the tools, support, and community you need to grow throughout your career.

Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here. Your work has purpose. And your potential has no ceiling.

We would love for you to explore what is possible at HUB International.

We currently have an opportunity for an Client Relationship Manager to join our Employee Benefits team in our Wilmington, MA office on a Hybrid work schedule.

Overview:

Responsible for assisting the Producer and Client Relationship Analyst with client relations and service, sales, and administrative activities of new and existing group benefit accounts.

Responsibilities:

  • Responsible for client retention, building relationships with key client personnel. Acquire a thorough understanding of client's business, insurance objectives, and benefit program.

  • Provide timely legislative updates to clients.

  • Technical and daily management of client accounts including claims questions, administrative issues, client requests and keep Producer/CRA informed of status.

  • Provide recap of meeting/conference call notes to CRA/Producer.

  • Preparation of final proposals, benchmark reports and supplemental sales materials for presentation to prospects and clients.

  • Planning, implementation and carrier coordination of employee meetings for new/renewal plans, completion of new business/carrier change application forms and confirmation of carrier enrollment materials.

  • Prepare communications, open enrollment memos, PowerPoint presentations.

  • Responsible for notification form to Revenue Coordinator within effective date of change.

  • Responsible for compliance audits in conjunction with Compliance Officer.

  • Obtain claim reports and conduct monthly, quarterly and/or semi-annual claims analysis as decided by Producer.

  • Responsible for client 5500 criteria, submissionof worksheets, previous filing to Wrangle.

  • Follow up with SAR/signature ready copies to client, obtain final 5500 copy for files.

  • Responsible for implementation of Client Service Plan calls/quarterly meetings,mid yearreports.

  • Contribute to enhancement of client services/sales, be well informed and maintain a familiarity with industry trends.

  • Other responsibilities/duties as assigned or requested by Management.

Qualifications:

  • Three years' experience in employee benefits account management.

  • Life/Health license required.

  • Knowledge of underwriting principals, alternative funding arrangements and self-funding.

  • Ability to analyze claims and project renewals for self-funded and large fully-insured accounts.

  • Familiarity with state and federal compliance regulations and industry trends/best practices.

  • Proficiency with Microsoft Office products.

  • Excellent organizational, interpersonal, communication skills and ability to work in a team environment.

What We Offer You

At HUB International, we are invested in your success - both inside and outside of work. Our benefits are designed to support your well-being, fuel your growth, and help you build a secure future. We believe that when our people thrive, our clients and communities do too.

We are committed to continuous learning and career momentum. Whether you are just getting started or ready to take the next step, HUB provides the tools, mentorship, and opportunities to help you move forward with confidence.

Benefits you may enjoy as part of the HUB International team:

  • Medical, Dental, Vision, and Prescription Drug Coverage
  • Health Plan Reimbursement Program
  • Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
  • 401(k) Savings Plan
  • Life and Disability Plans
  • Long-Term Care
  • Employee Assistance Program (EAP)
  • Comprehensive Wellness Program
  • Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
  • Low-Cost Loan Program and Student Loan Resources
  • Vacation, Holiday, Sick, and Personal Time Off
  • Flexible Work Arrangements
  • Dress for Your Day Policy
  • Comprehensive Onboarding and Continuing Education

Ready to take the next step? Apply today.

The expected salary range for this position is $54,933 to $106,666 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Department Account Management & ServiceRequired Experience: 2-5 years of relevant experienceRequired Travel: NegligibleRequired Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting teamHUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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