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Client Relationship Manager Jobs in Hackensack, NJ

Kapitus

Client Relationship Manager II

New York, NY

$55K/yr

Develop trusted internal and customer relationships to created win-win sales relationships * Effectively manage a pipeline working within a defined sales process * Properly communicate the status of ...

Kapitus

Client Relationship Manager II

New York, NY · On-site +1

$55K/yr

Develop trusted internal and customer relationships to created win-win sales relationships * Effectively manage a pipeline working within a defined sales process * Properly communicate the status of ...

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See Hackensack, NJ salary details

$31.5K

$62.4K

$106.5K

How much do client relationship manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client relationship manager in Hackensack, NJ is $62,375.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,300.00 and $70,700.00 per year, depending on experience, location, and employer.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How much do client relationship managers make in the US?

In the US, client relationship managers typically earn an average salary between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior or specialized roles can pay higher, often exceeding $120,000 with bonuses and benefits included.

How much does a client relationship manager make?

The average salary for a client relationship manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized roles can earn higher salaries, and many positions include bonuses or commissions based on performance.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences, work environment, and the ability to meet client needs effectively.
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What job categories do people searching Client Relationship Manager jobs in Hackensack, NJ look for?

The top searched job categories for Client Relationship Manager jobs in Hackensack, NJ are:

What cities near Hackensack, NJ are hiring for Client Relationship Manager jobs?

Cities near Hackensack, NJ with the most Client Relationship Manager job openings:

Client Relationship Manager jobs near you
Infographic showing various Client Relationship Manager job openings in Hackensack, NJ as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 92% Physical, 4% Hybrid, and 4% Remote job distribution, with an average salary of $62,585 per year, or $30.1 per hour.

Client Relationship Manager II

Kapitus

New York, NY

$55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Attention: Kapitus is aware that individuals posing as recruiters may be communicating with job seekers about supposed positions with Kapitus. Kapitus has received reports that the content and method of communication can vary, but messages may contain requests for payment (e.g., fees for equipment or training) and/or for sensitive financial information.

Kapitus will never ask a candidate for employment for payment or financial information during the initial application or interview process. All open positions are posted in location specific employment portals available at www.kapitus.com/careers   All legitimate Kapitus job postings on employment sites will direct candidates to complete an application through these portals before completion of the hiring process.

Candidates with additional questions or concerns regarding any recruiting communications or Kapitus' recruiting process in general should email recruiting@kapitus.com 

The Account Executive, Renewal Sales is a key participant in the Renewals Department responsible for active account management, cross selling, and retaining merchant relations. The Account Executive, Renewal Sales will work with and support other business areas and senior management to increase account penetration, revenue growth, and customer satisfaction. 

What you will do:

  • Create and drive revenue within a specified region or list of accounts
  • Drive revenue and own the full cycle sales process including prospecting, negotiating contracts, and closing renewal business with customers
  • Provide recommendations based on a customer's business needs and usage patterns
  • Serve as the voice of the customer and collect feedback to thoroughly qualify leads and sales opportunities, leverage business from new and established relationships, and strategize, negotiate, and close business. 
  • Handle inbound customer communication and organize/escalate issues appropriately: billing, legal, security, and technical inquiries
  • Collaborate and work with different members (Underwriting, Leadership, etc.) to build strategic financial plans for customers
  • Educate and effectively communicate to customers the value of Cash Advance
  • Develop trusted internal and customer relationships to created win-win sales relationships
  • Effectively manage a pipeline working within a defined sales process
  • Properly communicate the status of a deal to internal management included senior leadership with realistic timelines and hurdles to the overall success of a particular deal

What we are looking for: 

  • Bachelor's degree or equivalent combination of education and job experience preferred
  • 1+ years of prior full sales cycle experience, ideally in Financial Services and/or consultative sales with demonstrable experience delivering
  • You have experience (and should enjoy!) collaborating with internal sales teams
  • Experience selling that can be used across multiple products. You have experience selling across different industries
  • Ability to engage multiple stakeholders throughout the sales cycle including Legal, IT, Security, and Finance
  • Effective in (and should enjoy!) collaborating with internal sales teams
  • Experience engaging and building a presence with customers using communication tools
  • Understanding of and experience with CRM programs (Salesforce preferred)
  • Excellent verbal and written communication skills as well as a strong sense of accountability
  • Ability to compute basic business math

Preferred Skills:

  • Strong organizational skills, adaptability, and ability to work on multiple projects
  • Working knowledge of Microsoft Suite, CRM, pricing, equipment, and/or gateways
  • Strong interpersonal skills and professionalism
  • Consultative selling experience
  • Prospecting skills
  • Competitive spirit
  • Resourceful
  • Welcoming of feedback / coaching
  • Drive for hitting your metrics
  • Solution selling ability
  • Discovery skills
  • Objection handling skills
  • Planning and closing skills
  • Can collaborate and influence in a team environment

Kapitus Total Rewards Package Includes:

  • Competitive Base Salary Range of $55,000 + Commission. Kapitus is providing this as a good faith salary range to comply with applicable law. The applicant's final salary will depend on a number of factors including the applicant's geographic location, skills, and experience.
  • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. Additional perks through UHC include: Sweat Equity, free subscription to the Calm App, UHC rewards, Real Appeal, and Quit For Life.
  • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses. 
  • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being. 
  • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance, ensuring our employees have comprehensive protection without any personal expense.
  • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage are available through Mutual of Omaha, providing additional security for our employees. Additionally, Colonial Accident and Hospitalization insurances are also available, offering further protection against unforeseen events.
  • Paid Maternity and Parental Leave: Beyond state-mandated leave policies, Kapitus provides company-paid maternity and parental leave, supporting our employees during important family milestones.
  • Commuter Benefits: We offer pre-tax benefits on parking and commuter expenses to cover travel to and from work.
  • LifeBalance Program: Enhance your lifestyle with our LifeBalance membership, which offers discounts on outdoor activities, the arts, health, and fitness. Additional benefits include: 
    • Pet and car insurance discounts.
    • Financial services such as LegalShield.
    • Relaxation and stress management tools.
  • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more, enriching your personal and family life.
  • Tuition Reimbursement: Pursue further education with up to $5,000 annually in tuition reimbursement, plus opportunities to attend relevant conferences and career development events. Managed through our LSA plan, Kapitus Academy. 
  • Travel Reimbursement: We also offer travel reimbursement for all work-related travel, supporting your involvement in career and personal development activities.
  • Paid Time Off and Sick Time.
  • Retirement Benefits: Our 401K plan is managed through Fidelity. To support your long-term financial goals, the company provides a 25% match on your contributions, up to 6% of your annual salary.

About Kapitus:

Kapitus is one of the most reliable and respected names in small business financing. As both a direct lender and a marketplace built with a trusted network of lending partners, we can provide small businesses with the financing they need when, and how it is needed. We have spent our entire existence building a culture that makes us excited to come to work in the morning. Our company is fast paced, teammates need to be self-directed and have an internal motivation to do the right thing, even when the right thing takes a lot of hard work. We show our teammates our appreciation by offering great benefits, competitive pay and solid opportunity for growth.

Company Mission: At Kapitus, our mission is to help small business owners grow their organizations by providing tailored, transparent, and ethical financing solutions. We invest in every business owner's story and we are dedicated to building lasting relationships to champion their goals. We promise to keep the best interests of our clients at the center of the financing process by operating with transparency, fairness, and integrity.

Consideration will be given to qualified remote candidates residing in states where Kapitus and/or one of its subsidiaries has an established physical presence.