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Client Relationship Manager Jobs in Cheney, WA (NOW HIRING)

Global Payments

FI RM

Spokane, WA

$120K/yr

Collaborate with your District Manager to identify new opportunities, set appointments, and close ... What makes a Globalpayer Globalpayers think like a client, act like an owner, and win as one team.

Advantage Solutions

Key Account Manager II

Spokane, WA · On-site

$80K - $100K/yr

The KAM II owns client relationships and serves as the primary point of contact for assigned accounts. This position is responsible for managing client trade investments, making spending decisions ...

Advantage Solutions

Key Account Manager II

Spokane, WA · On-site

$100K/yr

The KAM II owns client relationships and serves as the primary point of contact for assigned accounts. This position is responsible for managing client trade investments, making spending decisions ...

The Bronx

Partner CPA

Spokane, WA · On-site

$185 - $240/hr

The ideal candidate is an established CPA who combines deep public accounting expertise with exceptional client relationship management, leadership, and business development capabilities. PERKS

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All JobsClient Relationship JobsClient Relationship Manager JobsClient Relationship Manager Jobs in Cheney, WA

Client Relationship Manager information

See Cheney, WA salary details

$30.5K

$60.3K

$103K

How much do client relationship manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client relationship manager in Cheney, WA is $60,287.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $68,300.00 per year, depending on experience, location, and employer.

What is a client relationship manager?

A client relationship manager oversees the relations between a company and its clients. As a client relationship manager, your job duties involve establishing new relationships, maintaining current relationships, and developing strategies to enhance all communications. You often manage client services and help resolve all client complaints. You mostly communicate with clients by phone or email but are sometimes required to meet with them in person. Companies in almost all industries hire client relationship managers. It’s important to have some work experience in the organization’s specific industry.

What are the key skills and qualifications needed to thrive as a client relationship manager, and why are they important?

To thrive as a Client Relationship Manager, you need a solid background in account management, customer service, and business communication, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce and proficiency in data analysis tools are typically required. Outstanding interpersonal skills, problem-solving abilities, and emotional intelligence set top performers apart in this role. These skills are crucial for building strong client partnerships, ensuring customer satisfaction, and driving business growth.

How does a client relationship manager typically collaborate with sales and account management teams?

As a Client Relationship Manager, you frequently act as a bridge between clients and internal teams such as sales and account management. You'll participate in regular strategy sessions, share client feedback, and help develop tailored solutions that address client needs while supporting business goals. Effective collaboration often involves joint meetings, coordinating on proposals or renewals, and ensuring seamless communication to deliver a consistent and positive client experience. This cross-functional teamwork is essential for both client satisfaction and long-term retention.

What is the difference between Client Relationship Manager vs Account Executive?

AspectClient Relationship ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and closing sales
Work EnvironmentOngoing client support, account managementSales meetings, prospecting, negotiations
Required SkillsCommunication, relationship-building, customer serviceSales techniques, negotiation, product knowledge
Industry UsageCustomer service, consulting, financeSales, marketing, advertising

While both roles involve client interaction, the Client Relationship Manager focuses on nurturing existing accounts, whereas the Account Executive primarily aims to acquire new clients and drive sales. Understanding these differences helps organizations assign the right responsibilities and candidates for each position.

How much do client relationship managers make in the US?

In the US, client relationship managers typically earn an average salary between $60,000 and $100,000 annually, depending on experience, industry, and location. Senior or specialized roles can pay higher, often exceeding $120,000 with bonuses and benefits included.

How much does a client relationship manager make?

The average salary for a client relationship manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized roles can earn higher salaries, and many positions include bonuses or commissions based on performance.

Is a client relationship manager a good job?

A client relationship manager is a role focused on maintaining and strengthening client connections, often requiring strong communication and interpersonal skills. It can be a rewarding career with opportunities for advancement, especially in industries like finance, technology, and consulting. Job satisfaction depends on individual preferences, work environment, and the ability to meet client needs effectively.
More about Client Relationship Manager jobs

What cities near Cheney, WA are hiring for Client Relationship Manager jobs?

Cities near Cheney, WA with the most Client Relationship Manager job openings:

Client Relationship Manager jobs near you
Infographic showing various Client Relationship Manager job openings in Cheney, WA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $60,287 per year, or $29 per hour.

Senior Client Development Manager, Energy

Haley & Aldrich

Spokane, WA • Hybrid

Full-time

Posted 15 days ago

Haley & Aldrich rating

8.8

Company rating: 8.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

67th of 452 rated engineering

Job description

Find your path and enjoy the journey at Haley & Aldrich. With us, you'll tackle clients' most meaningful challenges in the built and natural environments - and, in turn, build stronger communities. You'll work with teams of passionate colleagues, driven by a commitment to technical excellence and continuous learning.

As a company, we aim to build a world where communities go beyond resilience, embracing change as an opportunity to enhance safety, well-being, and quality of life. Join us to accelerate this vision and your professional development.

Haley & Aldrich is seeking an experienced Senior Client Development Manager, Energy to grow our work with electric and gas utilities, independent power producers, electric cooperatives, and other energy sector clients. This role requires both energy market knowledge and experience selling architecture, engineering, and consulting (AEC) services.

The Energy Market Senior Client Development Manager is responsible for leading sales activities specific to energy clients, working in close partnership with the Market Leader, client account managers, technical leaders, and proposal professionals to deepen client relationships and identify client needs aligned with Haley & Aldrich's services.  The successful candidate will understand how energy clients plan, fund, procure, and execute complex capital, remediation, and regulatory compliance programs. This position requires sound judgement, structured sales practices, persuasive writing, and use of customer relationship management (CRM) tools. This is a full-time, local hybrid role with an expectation of an inoffice presence several days per week with flexibility based on business needs and candidate location. The position may be based out of any of H&A's locations across the U.S.

DUTIES/RESPONSIBILITIES

In this position, you will:

  • Develop and implement capture plans for priority pursuits by integrating market and competitive insights, client painpoint analysis, differentiators, and teaming strategies to achieve growth goals for the Energy Market.
  • Work collaboratively with client account managers to build and maintain a qualified pipeline of opportunities with electric utilities, gas utilities, energy developers, cooperatives, and oil and gas companies aligned with Haley & Aldrich's services.
  • Research and analyze market drivers, policy trends, and competitive landscape for regulated utilities, independent power producers, and oil and gas companies.
  • Leverage client feedback and portfolio information to provide actionable insights on client needs, market dynamics, and competitive positioning.
  • Build and maintain high-trust relationships with client account teams.  Align pursuits with clear and differentiated client value propositions tailored to client challenges and investment priorities.
  • Facilitate pursuit decisions through structured No/Go processes in collaboration with the Market Leader and Legal ensuring opportunity due diligence and risk consideration.
  • Understand and advise on contractual arrangements, pricing structures, and risk management specific to energy sector projects.
  • Oversee development and coordination of proposals, proposal budgets, and resource mobilization for both competitive and sole source pursuits.
  • Ensure use of pre-approved responses for critical prequalification packages maintaining compliance and consistency.
  • Integrate lessons learned from prior pursuits and proposal cycles to improve win strategies and success rate.
  • Collaborate closely with business development leaders, technical experts, and client account managers to build client relationships and support cross-selling.
  • Track and report sales pipeline progress, pursuits, and outcomes using CRM and standard tools.
  • Conduct ongoing pipeline assessment to evaluate opportunity quality, alignment with market demand, contractual requirements, and pursuit readiness collaborating with technical and client teams and Market Leader as needed.
  • Uphold company and client health and safety protocols in all aspects of sales leadership.

 

SKILLS/EXPERIENCE
Minimum Skills and Requirements:

  • Bachelor's degree in civil engineering, geotechnical engineering, mechanical engineering, geology, or related technical discipline.
  • At least 8 years' of business development, client development, capture, account management, or consultative sales experience.
  • Minimum 5 years' experience selling environmental services, geotechnical and civil engineering, construction management, or comparable AEC professional services to energy sector clients, with demonstrated experience selling to regulated utilities.
  • Working knowledge of electric utilities and their business ecosystem, including regulatory drivers, procurement practices, operational priorities, and capital programs.
  • Proven success in creating: capture plans, client value propositions, win themes proposals, and pursuit strategies.
  • Effective proposal writing and editing skills, including the ability to turn technical information into persuasive client-focused content.
  • Strong analytical, organization, and communication skills including experience with budget development and managing multidisciplinary teams on proposal development.
  • Experience with CRM systems such as Salesforce or Deltek Vantagepoint, including pipeline management, activity tracking, and forecasting.
  • Ability to travel for client meetings, industry events, and internal collaboration.

Preferred Skills:

  • Established relationships within investor-owned utilities, public power agencies, electric cooperatives, and gas utilities.
  • Master's degree in a relevant discipline.
  • Prior involvement in industry events or professional organizations focused on energy, environmental compliance, or AEC services.

The salary range for this position Nationwide is 125,000 - 175,000 annually. Actual compensation will be based upon a variety of factors such as location, education, related work experience, certificates, skills, and current market conditions. Haley & Aldrich reviews salary ranges each quarter to assess competitiveness with the market. This role is eligible to participate in the company's performance-based bonus program. This bonus program is based on overall company performance and the results achieved compared to peers.

About Haley & Aldrich 

Haley & Aldrich is committed to solving our clients' most meaningful challenges in the built and natural environments. Our team of 1,000+ engineers and scientists across the United States draws inspiration from one mission: to work closely with clients as they navigate change to create safer, more robust places to live and work. Since our founding in 1957, organizations across the public and private sectors have relied on us for technical excellence and empathetic leadership that achieve results and secure a thriving tomorrow. Find us at haleyaldrich.com and LinkedIn.

Haley & Aldrich is an equal opportunity employer. All qualified applications will receive consideration for employment without regard to gender, race, age, disability, veteran, or any other legally protected status. We offer excellent career growth, a highly competitive total compensation plan, and a solid benefits package. Interested candidates should apply on our Careers page.

Note to external search firms: Haley & Aldrich does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Please do not send resumes to Haley & Aldrich employees. Please work through a Talent Acquisition Manager.

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