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Client Relationship Management Intern Jobs (NOW HIRING)

FlexTG

Client Relationship Manager

Baltimore, MD · On-site

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account ... Understand each client's business objectives, contract scope, service expectations, billing ...

FlexTG

Client Relationship Manager

Atlanta, GA · On-site

JOB SUMMARY The Client Relationship Manager, or CRM, is the primary relationship owner for an ... The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account ...

International Benefits Administrators

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Client Relationship Manager

OR · On-site

$80K - $85K/yr

Strategic Account Management: Develop a comprehensive understanding of each client's benefit ... Relationship Building: Develop and maintain strong, trust-based relationships with clients and ...

Zenith-American

Client Relationship Manager

Denver, CO · On-site

Position SummaryThe Client Relationship Manager supports the Director, Client Relationship across ... Provides account management support by conducting research needed for issue resolution.Acts as the ...

NEST of Florida

NY · On-site

$60K/yr

If you're confident managing client relationships, navigating fast-paced environments, and ... Collaborate with Sales on growth opportunities and maintain CRM activity * Mentor and support ...

FlexTG

Client Relationship Manager

Baltimore, MD · On-site

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account ... Understand each client's business objectives, contract scope, service expectations, billing ...

FlexTG

Client Relationship Manager

Cockeysville, MD · On-site

JOB SUMMARY The Client Relationship Manager, or CRM, is the primary relationship owner for an ... The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account ...

FlexTG

Client Relationship Manager

Atlanta, GA · On-site

The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account ... Understand each client's business objectives, contract scope, service expectations, billing ...

Farther

Client Relationship Manager

Greensboro, GA · Hybrid

Maintain up-to-date client records in CRM, internal portal, and custodial platforms, documenting interactions, next steps, and key client preferences * Support ongoing client communication efforts ...

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Client Relationship Management Intern information

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How much do client relationship management intern jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for client relationship management intern in the United States is $17.60, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.23 per hour, depending on experience, location, and employer.

What does a client relationship management intern do?

A Client Relationship Management (CRM) Intern supports the CRM team by assisting with tasks that help maintain and improve relationships with clients. Responsibilities may include updating client databases, preparing reports, conducting research, and communicating with clients under supervision. The role provides valuable exposure to customer service, data management, and business communication practices. It's a great opportunity for students or recent graduates to gain hands-on experience in client-facing roles and develop essential professional skills.

What are the key skills and qualifications needed to thrive as a client relationship management intern?

To thrive as a Client Relationship Management Intern, you typically need strong organizational skills, attention to detail, and a background in business, marketing, or a related field. Familiarity with CRM software such as Salesforce, proficiency in Microsoft Office, and basic data analysis tools are commonly required. Excellent interpersonal communication, active listening, and a proactive attitude help interns build trust and rapport with clients. These skills are crucial for supporting client satisfaction, streamlining processes, and contributing to long-term business relationships.

What cities are hiring for Client Relationship Management Intern jobs?

Cities with the most Client Relationship Management Intern job openings:

What states have the most Client Relationship Management Intern jobs?

States with the most job openings for Client Relationship Management Intern jobs include:

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Infographic showing various Client Relationship Management Intern job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $36,603 per year, or $17.6 per hour.

Client Relationship Manager

Duluth, GA • On-site

Flextechnologygroup
See more jobs at Flextechnologygroupexternal

Full-time

Posted 17 days ago

Job description

Description
FlexTG | Position Description
CLIENT RELATIONSHIP MANAGER
Modern Position Description
Position Title
Client Relationship Manager
Department
Sales / Client Account Management
FLSA Status
Exempt
Travel
As needed to support client and internal business needs
COMPANY OVERVIEW
FlexTG provides managed print and workplace technology services with a national footprint. Our teams are focused on delivering a consistent client experience, strong operational execution, and practical solutions that help customers run their business more effectively.
JOB SUMMARY
The Client Relationship Manager, or CRM, is the primary relationship owner for an assigned portfolio of clients after implementation. The CRM is responsible for customer satisfaction, retention, account growth, day-to-day account activity, issue resolution, internal coordination, and overall account health.
This role combines relationship management, operational follow-through, account planning, business review preparation, data analysis, and cross-functional leadership. The CRM works closely with Sales, Service, Operations, Supply Chain, Billing, Contracts, Project Management, and Leadership to make sure client needs are understood, documented, prioritized, and driven to resolution.
Role Focus
A successful CRM keeps the client experience organized, responsive, and professional while protecting revenue, identifying opportunities, and ensuring internal teams have clear direction on account priorities.
KEY RESPONSIBILITIES
Client Relationship and Account Ownership
  • Serve as the primary day-to-day point of contact and trusted advisor for assigned client accounts.
  • Build and maintain strong working relationships with executive sponsors, operational stakeholders, site contacts, and end-user communities.
  • Understand each client's business objectives, contract scope, service expectations, billing requirements, technology goals, and operational priorities.
  • Own customer satisfaction, retention, growth, profitability, and overall account health for the assigned client portfolio.
  • Act as the primary point of contact for all aspects of the contractual relationship with the customer.

Operational Support and Issue Resolution
  • Support customers' day-to-day needs with clear communication, urgency, and ownership.
  • Coordinate internal resources to fulfill service level agreements, resolve client issues, and maintain customer satisfaction.
  • Provide the interface between customers, end users, technical support, service, operations, and other internal resources.
  • Investigate customer complaints or concerns, develop practical solutions, and manage open items through completion.
  • Escalate high-risk service, supply, billing, contract, or operational issues appropriately while maintaining client communication.

Business Reviews and Account Planning
  • Prepare for and lead regular client business reviews, executive partnership reviews, account planning sessions, and strategic check-ins.
  • Use reporting, metrics, and account data to bring value to the client and align recommendations with short-term and long-term technology goals.
  • Identify risks, opportunities, usage trends, service patterns, supply activity, billing concerns, and areas for improvement.
  • Develop clear action plans for renewals, expansions, fleet changes, program improvements, and additional phases of business.

Cross-Functional Coordination
  • Work closely with Sales, Service, Operations, Supply Chain, Billing, Contracts, Project Management, and Leadership to ensure a coordinated approach to customer needs.
  • Support onboarding for new customers and partner with implementation teams on deployment, inventory collection, device management, consumables management, and service readiness.
  • Communicate client feedback, operational gaps, and process improvement opportunities to the appropriate internal teams.
  • Recommend and help implement operational practices that improve productivity, efficiency, cost control, service quality, and customer outcomes.

Documentation, Reporting, and Process Improvement
  • Maintain accurate account documentation, meeting notes, action items, contact records, contract details, fleet information, and follow-up commitments.
  • Use Microsoft 365, CRM systems, reporting platforms, and internal business systems to manage account information and prepare client-facing materials.
  • Document current-state and future-state business processes when needed to support client planning, program changes, and internal alignment.
  • Develop continual process improvements that strengthen the customer experience and improve internal execution.

PREFERRED SKILLS AND COMPETENCIES
  • Strong client relationship management skills with the ability to build trust and credibility.
  • Excellent written and verbal communication skills, including the ability to communicate effectively with client executives and operational contacts.
  • Strong customer focus, sound judgment, and a sense of urgency in all work.
  • High level of organization, follow-through, and ability to manage multiple accounts, priorities, deadlines, and open issues at the same time.
  • Strong analytical and reasoning abilities with the ability to review data, identify trends, and recommend practical solutions.
  • Experience managing projects with cross-functional or multi-disciplined team members.
  • Ability to develop and strengthen customer relationships while balancing client needs, contractual requirements, and business outcomes.
  • Comfortable working independently, remotely, and across multiple internal departments.
  • Professional presence, mature judgment, flexibility, and well-developed interpersonal skills.
  • Proficiency with Microsoft 365, including Outlook, Teams, Excel, PowerPoint, and SharePoint.
  • Experience with CRM, ERP, service management, reporting, or managed print platforms preferred.

EDUCATION AND EXPERIENCE
  • College degree preferred, ideally in Business, Communications, Information Technology, Operations Management, Marketing, or another applicable field.
  • Equivalent combination of education, professional experience, and demonstrated success may be considered in lieu of a degree.
  • Previous Managed Print Services, or MPS, experience preferred.
  • Experience in account management, customer success, managed services, technology services, office technology, document management, or another related client-facing role preferred.
  • Experience supporting enterprise, healthcare, legal, education, or multi-location customers is a plus.

SUCCESS IN THIS ROLE LOOKS LIKE
  • Clients know who to call and trust the CRM to follow through.
  • Account issues are documented, owned, and driven to resolution.
  • Internal teams have clear direction on client needs, account priorities, and next steps.
  • Client risks are identified early and escalated appropriately.
  • Renewals, business reviews, account planning, and improvement opportunities are managed proactively.
  • Account data, documentation, and communication are accurate, current, and useful.
  • The client experience feels organized, responsive, and professional.

Client Relationship Manager | Modern Role Description

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