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Client Relationship Associate Jobs in Phoenix, AZ

NEXACC

Client Relationship Manager

Phoenix, AZ · Hybrid

$880 - $1.2K/wk

Associate degree in Business Administration, Marketing, or related field. * Proven experience in client relationship management or a similar customer-facing role. * Excellent communication skills ...

Broadridge

Senior Client Services Associate

Phoenix, AZ · On-site

$75K - $90K/yr

We are seeking a Sr Client Services Representative who will be responsible for managing a book of ... Function as primary point of contact for all facets of relationships, including but not limited to ...

Mariner

Client Service Associate

Scottsdale, AZ · On-site

$60K - $75K/yr

The client service associate is a critical part of the Mariner Wealth Advisors team, responsible ... If you love building relationships, connecting with clients, managing a diversity of tasks, have a ...

PNC Bank

Client Service Associate

Phoenix, AZ

$14.50 - $19.75/hr

As a Client Service Associate within PNC's Private Bank organization, you will be based in Houston ... Develops and maintains long term client relationships. Actively manages client expectations to ...

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Client Relationship Associate information

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$24.8K

$46.8K

$66.5K

How much do client relationship associate jobs pay per year?

As of Jul 28, 2026, the average yearly pay for client relationship associate in Phoenix, AZ is $46,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $49,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Client Relationship Associate, and why are they important?

To thrive as a Client Relationship Associate, you need strong interpersonal skills, a customer service mindset, and typically a bachelor's degree in business or a related field. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific platforms is often required. Outstanding communication, problem-solving abilities, and attention to detail help you build trust and effectively address client needs. These skills are vital for maintaining client satisfaction, ensuring retention, and supporting business growth.

How does a Client Relationship Associate typically collaborate with other departments to ensure client satisfaction?

Client Relationship Associates frequently work with teams such as sales, account management, and customer support to deliver a seamless client experience. They often act as the main point of contact for clients, relaying feedback and requests to appropriate internal teams. This requires clear communication, prompt follow-up, and a proactive approach to resolving any issues. Building strong internal relationships helps them advocate effectively for client needs and ensures that clients receive timely, accurate information.

What does a client relations associate do?

A client relations associate manages communication and builds relationships with clients to ensure satisfaction and retention. They handle inquiries, resolve issues, and support account management using tools like CRM software, often working in a fast-paced environment. Strong communication and problem-solving skills are essential for this role.

Is a CSA job stressful?

A Client Relationship Associate (CSA) role can be stressful due to the need to manage client expectations, handle complaints, and meet performance targets. The job often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, especially during busy periods or high-demand situations.

What does a customer relations associate do?

A client relationship associate manages interactions with clients to ensure satisfaction and foster long-term relationships. They handle inquiries, resolve issues, and communicate company services, often using CRM tools and maintaining professional communication skills. Their role supports customer retention and business growth.

How much does a client relationship associate make at Bank of America?

A Client Relationship Associate at Bank of America typically earns an average salary ranging from $40,000 to $55,000 annually, depending on experience and location. Compensation may also include bonuses and benefits, and the role often requires strong communication and customer service skills.

What does a Client Relationship Associate do?

A Client Relationship Associate is responsible for building and maintaining positive relationships with clients on behalf of a company. They serve as a key point of contact, addressing client inquiries, resolving issues, and ensuring a high level of customer satisfaction. Their role often involves coordinating with internal teams to meet client needs, providing updates, and identifying opportunities to strengthen client relationships. Effective communication, problem-solving skills, and a customer-focused mindset are essential for success in this position.
What are the most commonly searched types of Client Relationship jobs in Phoenix, AZ? The most popular types of Client Relationship jobs in Phoenix, AZ are:
What are popular job titles related to Client Relationship Associate jobs in Phoenix, AZ? For Client Relationship Associate jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Client Relationship Associate jobs in Phoenix, AZ look for? The top searched job categories for Client Relationship Associate jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Client Relationship Associate jobs? Cities near Phoenix, AZ with the most Client Relationship Associate job openings:
Client Relationship Associate jobs near you
Infographic showing various Client Relationship Associate job openings in Phoenix, AZ as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $46,755 per year, or $22.5 per hour.

Client Relationship Manager

NEXACC

Phoenix, AZ • Hybrid

$880 - $1.2K/wk

Part-time

Posted 28 days ago

Job description

Description

We are looking for a dedicated Client Relationship Manager to join NEXACC, a leading accounting firm in Phoenix. As a Client Relationship Manager, you will play a crucial role in maintaining and enhancing client satisfaction, fostering long-term relationships, and driving business growth. You will be involved in managing client accounts, understanding their needs, and ensuring exceptional service delivery.

This role is vital to NEXACC as it directly impacts client retention, revenue generation, and overall business success. The Client Relationship Manager will work on a variety of projects aimed at optimizing client interactions, improving customer loyalty, and maximizing profitability. Strong communication, interpersonal skills, and a customer-centric approach are essential for success in this position.

Responsibilities:
  • Build and maintain strong relationships with clients to understand their needs and preferences.
  • Act as the main point of contact for client inquiries, requests, and issue resolution.
  • Develop customized solutions to meet client requirements and exceed their expectations.
  • Collaborate with internal teams to ensure timely and accurate delivery of services to clients.
  • Identify opportunities for upselling or cross-selling additional services to existing clients.
  • Prepare and deliver regular reports on client account status, performance, and satisfaction levels.
  • Proactively address any client concerns or feedback to maintain high levels of client satisfaction.
  • Stay updated on industry trends, market conditions, and competitor activities to provide strategic insights to clients.
Requirements:
  • Associate degree in Business Administration, Marketing, or related field.
  • Proven experience in client relationship management or a similar customer-facing role.
  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and a proactive approach to addressing client needs.
  • Ability to work effectively in a hybrid work environment, balancing remote and in-office responsibilities.
  • Demonstrated ability to meet deadlines and manage multiple priorities simultaneously.
  • Proficiency in CRM software and Microsoft Office suite.
  • Highly organized with keen attention to detail.