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Client Relationship Assistant Jobs in Manchester, NH

defi AUTO LLC

Senior Client Executive

Concord, NH · On-site

$100K - $150K/yr

Client Relationship: * Establish and maintain effective relationships with key senior executive and operational decision makers by proactively meeting on-site with clients. Understand the politics of ...

Bank of America

Relationship Banker

Concord, NH · On-site

$25 - $26.77/hr

This job is responsible for engaging clients in the lobby to educate and assist with conducting ... Drives the client experience * Manages cash responsibilities Required Qualifications: * Is an ...

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All JobsClient Relationship JobsClient Relationship Assistant JobsClient Relationship Assistant Jobs in Manchester, NH

Client Relationship Assistant information

See Manchester, NH salary details

$28.9K

$57.1K

$97.6K

How much do client relationship assistant jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client relationship assistant in Manchester, NH is $57,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $64,700.00 per year, depending on experience, location, and employer.

What is a client relationship assistant?

Client Relationship Assistants are professionals who support account managers or client service teams by maintaining strong relationships with clients. They handle daily communications, help resolve client concerns, coordinate meetings, and ensure client needs are met efficiently. Their role is essential in fostering client satisfaction and loyalty, which often leads to repeat business and positive referrals. They may also assist with administrative tasks, updating records, and preparing reports to help the team deliver excellent service.

How does a client relationship assistant typically collaborate with account managers and other departments?

Client Relationship Assistants play a crucial role in supporting account managers by handling routine client communications, scheduling meetings, and ensuring client needs are promptly addressed. They often act as a bridge between clients and various internal teams such as sales, marketing, and customer support, helping to coordinate responses and deliverables. This collaborative approach ensures that clients receive consistent and timely service, while also allowing the assistant to gain exposure to different aspects of the business, which can be valuable for career growth.

What are the key skills and qualifications needed to thrive as a client relationship assistant, and why are they important?

To thrive as a Client Relationship Assistant, you need strong communication skills, attention to detail, and a background in business or customer service, often supported by a relevant diploma or degree. Familiarity with CRM software, office productivity tools, and sometimes experience with data entry systems are typically required. Exceptional interpersonal skills, problem-solving abilities, and a proactive attitude help you build rapport and address client needs effectively. These skills ensure positive client experiences, efficient issue resolution, and ongoing business growth through strong client relationships.

Is customer relationship assistant a stressful job?

A client relationship assistant role can involve handling customer inquiries, resolving issues, and maintaining positive interactions, which may be stressful during busy periods or when managing difficult clients. However, the job typically requires strong communication skills and organization, and stress levels vary depending on workload and work environment.

What does a client relationship assistant do?

A client relationship assistant supports maintaining positive relationships with clients by handling communication, scheduling meetings, and addressing client inquiries. They often use customer relationship management (CRM) software and require strong communication and organizational skills to ensure client satisfaction and retention.

What are the most commonly searched types of Client Relationship jobs in Manchester, NH?

The most popular types of Client Relationship jobs in Manchester, NH are:

What are popular job titles related to Client Relationship Assistant jobs in Manchester, NH?

For Client Relationship Assistant jobs in Manchester, NH, the most frequently searched job titles are:

What job categories do people searching Client Relationship Assistant jobs in Manchester, NH look for?

The top searched job categories for Client Relationship Assistant jobs in Manchester, NH are:

Client Relationship Assistant jobs near you
Infographic showing various Client Relationship Assistant job openings in Manchester, NH as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $57,139 per year, or $27.5 per hour.

Client Service Manager IV Retirement Services

ADP

Salem, NH • On-site

Full-time

Retirement

Posted 28 days ago

Job description

ADP Retirement Services is Hiring a 401(k) Client Service Manager IV!
At ADP, we're driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn, and grow, we support you all the way.
  • Are you ready to join a company offering career advancement opportunities throughout your career journey?
  • Are you looking for an inclusive environment with a culture of collaboration and belonging?
  • Do you have a passion for helping clients and building long-term relationships?

If so, this may be the opportunity you've been searching for.
About ADP Retirement Services:
ADP Retirement Services helps organizations simplify retirement plan administration while providing exceptional service and support to plan sponsors and participants. Our Client Service teams serve as trusted advisors, helping clients navigate plan administration, compliance, legislative changes, and overall retirement plan success.
To learn more about Client Services at ADP, visit: https://adp.careers/Client_Services_Videos
What You'll Do: Responsibilities& what you can expect on a typical Day:
As a 401(k) Client Service Manager IV, you will serve as a primary point of contact for a portfolio of retirement plan clients. You will provide consultative support, resolve complex issues, promote client satisfaction, and help ensure long-term retention through proactive service and partnership.
Client Relationship Management
  • Serve as the primary point of contact for retirement plan sponsors regarding day-to-day plan administration and recordkeeping matters.
  • Build and maintain strong client relationships through proactive communication and ongoing consultation.
  • Partner with clients to understand business needs and identify opportunities to support their retirement plan experience.
  • Drive client satisfaction, loyalty, and retention through exceptional service delivery.

Retirement Plan Administration
  • Support plan sponsors with retirement plan administration, plan design changes, and operational inquiries.
  • Communicate compliance testing results and discuss available options when corrective action may be needed.
  • Assist clients with year-end activities, including minimum distribution requirements, forfeiture reallocations, Form 5500 preparation support, audit package preparation, and reconciliation activities.
  • Monitor retirement plans for compliance with applicable regulations and industry requirements.

Issue Resolution & Consultation
  • Research and resolve complex client inquiries related to payroll, finance, compliance testing, recordkeeping, and retirement plan operations.
  • Manage escalated service issues and coordinate resolution across internal teams.
  • Communicate status updates and ensure timely follow-up on open issues and projects.
  • Act as a subject matter expert for retirement plan products, services, and operational processes.

Business Partnership & Client Retention
  • Conduct proactive outreach to discuss plan performance, participant education, training opportunities, and service enhancements.
  • Collaborate with internal business partners to ensure smooth onboarding and transition experiences for new clients.
  • Identify retention opportunities and recommend solutions that support client goals and business growth.
  • Participate in client reviews, conference calls, and other client-facing meetings as needed.

Team Leadership & Development
  • Provide guidance, mentoring, and technical support to less experienced associates.
  • Share best practices and serve as a resource for team members.
  • Support training initiatives, coaching efforts, and continuous improvement activities.
  • Assist leadership with departmental initiatives, projects, and strategic priorities.

TO SUCCEED IN THIS ROLE:
  • 5+ years of experience in retirement services, client relationship management, account management, or a related financial services environment.
  • Experience supporting 401(k), retirement, or employee benefits plans.
  • Strong customer service and relationship management skills.
  • Ability to analyze issues, identify solutions, and communicate effectively with clients and internal partners.
  • Strong written, verbal, presentation, and interpersonal communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.

A college degree is great but not required. What's more important is having the skills needed to succeed in this role. Other acceptable experiences may include:
  • Relevant professional experience as described above; or
  • Military experience. We recognize and value the leadership, dedication, integrity, and problem-solving abilities Veterans bring to the workplace.

BONUS POINTS FOR THESE: Preferred Qualifications
  • Knowledge of retirement plan compliance, testing, regulatory requirements, and industry practices.
  • Experience utilizing Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint.
  • Strong presentation and client-facing communication skills.
  • Experience leading conference calls, client meetings, or training sessions.
  • Proven ability to build lasting client relationships and influence positive outcomes.
  • Strong organizational, time management, and problem-solving skills.
  • Ability to learn and navigate proprietary systems and technology platforms.
  • Experience mentoring, coaching, or supporting team development initiatives.

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About ADP

Sourced by ZipRecruiter

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE® Magazine, and recognized by DiversityInc® as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

Roseland, NJ, US

Year founded

1949

Social media

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