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Client Relations Manager Jobs in Simi Valley, CA

Zero Parallel

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Client Relations Coordinator

Glendale, CA · On-site

$25 - $35/hr

Job title Client Relations Coordinator Reports to Sr. VP of Client Relations Responsibilities ... This position requires active account management and constant oversight and monitoring to identify ...

StellarBMG

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Account Coordinator II (Bookkeeper)

Valencia, CA · Remote

$24 - $30/hr

Prepare bank and credit card reconciliations for review for Sr. Account Coordinator or Client Relations Manager. * Prepare payroll for review and approval from Sr. Account Coordinator or Client ...

StellarBMG

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Account Coordinator II (Bookkeeper)

Valencia, CA · Remote

$24 - $30/hr

Prepare bank and credit card reconciliations for review for Sr. Account Coordinator or Client Relations Manager. * Prepare payroll for review and approval from Sr. Account Coordinator or Client ...

Arixa Capital

Loan Portfolio Manager

Los Angeles, CA · Hybrid

Coordinate with Loan Originators and Client Relations Managers to understand intent and timeline for each maturing loan. * Prepare and submit complete extension request packages, ensuring accuracy ...

Arixa Capital

Loan Portfolio Manager

Los Angeles, CA · On-site

Coordinate with Loan Originators and Client Relations Managers to understand intent and timeline for each maturing loan. * Prepare and submit complete extension request packages, ensuring accuracy ...

Arixa Capital

Loan Portfolio Manager

Los Angeles, CA · Hybrid

Coordinate with Loan Originators and Client Relations Managers to understand intent and timeline for each maturing loan. * Prepare and submit complete extension request packages, ensuring accuracy ...

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Client Relations Manager information

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$29.9K

$59.2K

$101.2K

How much do client relations manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for client relations manager in Simi Valley, CA is $59,237.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $67,100.00 per year, depending on experience, location, and employer.

What does a client relations manager do?

A Client Relations Manager is responsible for maintaining and strengthening relationships between a company and its clients. They act as the main point of contact, addressing client needs, resolving issues, and ensuring satisfaction with the company’s products or services. Their role often involves coordinating with internal teams, managing client accounts, and identifying opportunities to grow client partnerships. Ultimately, their goal is to foster long-term, positive relationships that benefit both the client and the company.

What are some common challenges faced by client relations managers and how can they be addressed?

Client Relations Managers often encounter challenges such as managing multiple client expectations, handling difficult conversations, and ensuring seamless communication between clients and internal teams. To address these challenges, it's important to develop strong organizational skills, maintain proactive communication, and establish clear processes for tracking client needs. Building trust through transparency and regular updates also helps in managing difficult situations and fostering long-term client relationships.

What are the key skills and qualifications needed to thrive as a client relations manager, and why are they important?

To thrive as a Client Relations Manager, you need a solid background in customer relationship management, business communication, and account management, often supported by a degree in business or a related field. Familiarity with CRM software, project management tools, and data analysis systems is typically required. Strong interpersonal skills, problem-solving ability, and proactive communication help build trust and ensure client satisfaction. These skills are crucial for retaining clients, resolving issues efficiently, and driving business growth.

What is the difference between Client Relations Manager vs Account Executive?

AspectClient Relations ManagerAccount Executive
Primary FocusMaintaining and strengthening client relationshipsAcquiring new clients and managing sales processes
Required SkillsCommunication, relationship management, customer serviceSales, negotiation, presentation skills
Work EnvironmentCustomer service teams, account management departmentsSales teams, business development units
Common Industry UsageMarketing, advertising, consultingAdvertising, tech, finance

While both roles involve client interaction, the Client Relations Manager focuses on nurturing existing relationships, whereas the Account Executive primarily works on acquiring new clients and closing sales. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your business needs.

How much does a client relations manager make?

The average salary for a client relations manager in the United States ranges from $60,000 to $100,000 per year, depending on experience, industry, and location. Many roles also include bonuses and benefits, and strong communication and relationship management skills are essential for success.

Is a client relations manager a good job?

A client relations manager is a role focused on maintaining and improving relationships with clients, often requiring strong communication, problem-solving, and interpersonal skills. The job can offer opportunities for advancement, a collaborative work environment, and a steady salary, but it may also involve handling challenging client situations and meeting performance targets.

What are the most commonly searched types of Client Relations jobs in Simi Valley, CA?

The most popular types of Client Relations jobs in Simi Valley, CA are:

What cities near Simi Valley, CA are hiring for Client Relations Manager jobs?

Cities near Simi Valley, CA with the most Client Relations Manager job openings:

Client Relations Manager jobs near you
Infographic showing various Client Relations Manager job openings in Simi Valley, CA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $59,237 per year, or $28.5 per hour.

Regional Client Relations Manager, West Coast

Moncler Group

Beverly Hills, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Job description

Overview
Company OverviewWe are Moncler. The brand of extraordinary.
At the intersection of luxury, culture, and performance, Moncler continues to push boundaries through innovation, creativity, and a relentless focus on excellence. Guided by our purpose-to unleash the extraordinary in everybody-and our core values-Push for Higher Peaks, One House All Voices, Embrace Crazy, Be Warm, and Create & Protect Tomorrow-we are shaping the future of luxury through both product and experience.
Joining Moncler means being part of an ambitious and collaborative environment where your expertise contributes directly to business performance, and where you are empowered to grow, lead, and make a meaningful impact.
Position OverviewThe Regional Client Relations Manager will be a key leader in shaping the client experience across multiple retail locations within the region. This position will be based in Los Angeles and support stores across Mexico, California, Colorado, Washington, Nevada, and Hawaii. As a field expert, this role is responsible for translating CRM insights into strategic, high-touch client engagement initiatives that drive growth and long-term loyalty.
This role combines strategic ownership of client development-focused on retention, repurchase, recruitment, and loyalty-with hands-on leadership in the field. The Manager will partner closely with store leadership to elevate clienteling capabilities, empowering teams with the tools, skills, and discipline needed to deliver a consistent and elevated client experience.
The ideal candidate brings a strong balance of strategic thinking and execution, with the ability to coach teams in real time while leveraging data to inform action. With a focus on personalized outreach and elevated experiences, this individual will drive meaningful client engagement aligned with Moncler's luxury standards.
This position reports directly to the Vice President of Retail.
Your Impact
Client Growth Strategy & Execution
  • Lead the store's client development vision, focusing on retention, upgrades, reactivation, and acquisition.
  • Analyze CRM reports to identify high-potential clients, lapsed behaviors, and opportunity clusters.
  • Collaborate with Store Managers and Directors to design and implement targeted outreach plans and personalized follow-up strategies based on client enrichment preferences, purchase patterns, and lifecycle stage.
  • Establish and monitor weekly and monthly client goals for each associate, with a strong emphasis on conversion, retention, and the acquisition of new clients.
  • Develop and execute strategies to elevate the client experience both at the store level and regionally, ensuring consistency and excellence in service delivery.

Training & Enablement
  • Educate the team on how to interpret CRM profiles and client data to plan strategic, high-quality outreach with precise timing.
  • Coach Client Advisors on building their "client book," crafting personalized outreach messages, and conducting elevated, client-focused appointments.
  • Lead regular workshops and on-the-floor coaching sessions to instill a client-first mindset and promote proactive selling behaviors.
  • Support Morning Briefs with clear outreach actions, celebrating successes, and reinforcing best practices.
  • Ensure that all stores are equipped with the necessary tools and resources to provide a seamless and exceptional client journey.

Client Events & Activations
  • Plan and execute boutique-level activations and elevated client moments based on real-time client data.
  • Collaborate with Training and Merchandising teams to ensure the right collections are featured and that teams have the product insights needed to elevate client interactions and create compelling reasons for driving foot traffic.
  • Guide the team in selecting clients for event invitations based on spending history, product interest, and potential.
  • Lead client outreach initiatives, including exclusive invitations and personalized follow-ups, ensuring the highest level of engagement and client retention.
  • Work closely with marketing and retail teams to craft unique client experiences that align with regional and seasonal campaigns.
  • Track and analyze the ROI of client events, measuring their impact and using insights to refine and optimize future initiatives.
  • Partner with Visual Merchandising and Store Operations to ensure all activations meet the Moncler brand standard.

Reporting and Analysis
  • Track client retention rates, proactive business, prospects, event success, and feedback metrics to drive continuous growth in client satisfaction and loyalty.
  • Analyze client insights and sales data to uncover opportunities for service enhancements and tailored offerings.
  • Prepare and present regular reports to senior leadership, highlighting client relations activities, challenges, and successes within the region.
  • Leverage data-driven insights to inform decision-making and continuously refine client engagement strategies.

Leadership and Stakeholder Collaboration
  • Lead and motivate the Client Relations teams across the region, cultivating a culture of exceptional service and client-first values.
  • Provide ongoing coaching and training on client relationship best practices, luxury sales techniques, and service excellence.
  • Partner with store management to ensure all client-facing employees consistently embody the Moncler Way.
  • Collaborate with the Sales, Visual Merchandising, and Operations teams to ensure that client needs and expectations are met seamlessly across all touchpoints.

Professional Conduct & Teamwork
  • Demonstrate a collaborative, team-oriented approach, actively supporting activities that contribute to overall business goals.
  • Foster a positive and respectful work environment, encouraging open communication and cooperation across teams and with management.
  • Uphold company policies and procedures, setting a professional example in conduct and performance.
  • Maintain high standards of customer service, integrity, and professionalism in all interactions.
  • Perform additional responsibilities as assigned by management in support of team and company objectives.

Qualifications
Education
  • Bachelor's Degree or equivalent experience.

Work Experience
  • Minimum 5 years of experience in client relations, client development, or luxury retail management, with a proven track record of client retention and service excellence (luxury retail and hospitality preferred)
  • Retail Leadership experience with demonstrated ownership of client KPIs, team development, and elevated client experience is highly valued.

Travel
Average of 50% of the time.
Core Skills & Attributes
  • Deep understanding of luxury client behavior and client lifecycle management
  • Ability to translate CRM insights into actionable, revenue-driving strategies
  • Proven capability in identifying growth opportunities and driving client loyalty
  • Strong coaching and team development skills, with the ability to influence and elevate performance
  • Experience leading trainings, workshops, and field-based coaching
  • Polished communication and ability to engage across all levels, including senior leadership
  • Strong commercial acumen with KPI alignment and results orientation
  • Highly organized with strong planning, prioritization, and follow-through
  • Experience executing client events and localized activations end-to-end
  • Strong alignment with brand standards, with elevated taste, discretion, and professionalism
  • Credible brand ambassador across internal and external interactions

Additional InformationFor individuals assigned and/or hired to work in California, Moncler includes a reasonable estimate of the salary rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the current base salary range is $115,000.00 to $130,000.00 per year.
In addition to competitive pay, the hired candidate will also be eligible for an annual bonus, and a comprehensive benefits package including medical, dental, vision, short and long-term disability, paid parental leave, 11 paid holidays, accrue up to 120 hours of paid vacation time, 2 personal days, employee discounts, and a retirement plan with employer contribution.
Moncler Group is an equal employment opportunity employer.
Final candidates will be subject to a background check in accordance with applicable laws. Applicants are encouraged to provide a complete and accurate work history throughout the application process.

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