This role coordinates, schedules, and supervises employees engaged in member service functions ... Updates member information in Client and PEMCO systems * Assists with operational reporting and ...
This role coordinates, schedules, and supervises employees engaged in member service functions ... Updates member information in Client and PEMCO systems * Assists with operational reporting and ...
Superintendent
Tamuning, GU ยท On-site
$200K - $275K/yr
Works cooperatively and proactively to maintain client relations. * Monitors schedule with Project ... Coordinates and manages all permits/inspections. * Knows thoroughly all active subcontractor ...
Superintendent
Tamuning, GU ยท On-site
$200K - $275K/yr
Works cooperatively and proactively to maintain client relations. * Monitors schedule with Project ... Coordinates and manages all permits/inspections. * Knows thoroughly all active subcontractor ...
Quality Control Manager - PE Required
$78K - $104K/yr
The QC Manager serves as the primary point of contact with the client and government ... Facilitate QC meetings, preparatory meetings, and coordination meetings with subcontractors and ...
Quality Control Manager - PE Required
$78K - $104K/yr
The QC Manager serves as the primary point of contact with the client and government ... Facilitate QC meetings, preparatory meetings, and coordination meetings with subcontractors and ...
Client Relations Coordinator information
What does a client relations coordinator do?
A Client Relations Coordinator serves as the main point of contact between a company and its clients, ensuring clear communication and positive relationships. Their responsibilities often include addressing client inquiries, resolving issues, coordinating services, and maintaining client satisfaction. They also collaborate with different internal teams to meet client needs and often help with onboarding new clients. Strong organizational and communication skills are essential for this role.
What skills and qualifications are needed to thrive as a client relations coordinator?
To thrive as a Client Relations Coordinator, you need strong organizational abilities, attention to detail, and a background in business administration or customer service. Familiarity with CRM software, project management tools, and proficiency in Microsoft Office are typically expected. Exceptional communication, active listening, and problem-solving skills help you build rapport and effectively address client needs. These capabilities ensure client satisfaction, foster long-term relationships, and support business growth.
How does a client relations coordinator typically collaborate with sales, support, and other internal teams?
A Client Relations Coordinator acts as a key liaison between clients and various internal departments, including sales, customer support, and account management. They often gather client feedback, communicate client needs to relevant teams, and help resolve issues by coordinating responses and resources. This role requires strong organizational and interpersonal skills, as well as the ability to build effective working relationships across departments to ensure a seamless client experience. Regular meetings, updates, and collaborative problem-solving are common aspects of this coordination.
What are the most commonly searched types of Client Relations jobs in Guam?
The most popular types of Client Relations jobs in Guam are:
What job categories do people searching Client Relations Coordinator jobs in Guam look for?
The top searched job categories for Client Relations Coordinator jobs in Guam are:
What cities in Guam are hiring for Client Relations Coordinator jobs?
Cities in Guam with the most Client Relations Coordinator job openings:
Job description
We are seeking a dedicated and experienced Member Relations Supervisor to oversee daily branch operations and ensure exceptional service delivery to our members. This position plays a key leadership role in maintaining operational efficiency, supporting team development, and promoting a positive member experience within the service center.
The ideal candidate is a strong communicator, team-oriented leader, and service-focused professional with experience in financial institution operations, member/customer service, cash handling, and loan processing. This role coordinates, schedules, and supervises employees engaged in member service functions while ensuring compliance with established policies, procedures, and service standards.
Key Responsibilities:
- Supervises and supports Member Relations Associates, Officers, and Specialists
- Creates team member schedules to ensure adequate staffing and excellent member service
- Assigns duties and reviews work for accuracy and compliance
- Resolves member concerns and operational issues
- Conducts team member evaluations and assisting with hiring, promotions, training and development
- Ensures efficiency and standardize procedures among team members
- Reviews and processes remote deposit capture through Vertifi and Epysis
- Creates ATM/Debit/Credit Cards through Card@Once and maintaining inventory
- Updates member information in Client and PEMCO systems
- Assists with operational reporting and departmental projects
- Promotes a professional, secure, and member-friendly service environment
- Maintains teamwork, morale, and effective communication among staff
- High school diploma or GED required
- Minimum of three (3) years of progressive experience in member/customer service, cash handling, and loan processing within a full-service financial institution one year experience in supervisory capacity; or any equivalent combinations of education, training, and experience may be considered
About Coast360 Federal Credit Union
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
11 - 50 Employees
Headquarters location
Tamuning-Tumon-Harmon Village, GU, US
Year founded
1962