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Client Relations Associate Jobs in Tucson, AZ (NOW HIRING)

Communicate, orally and in writing, information, instructions, and explanations to associates ... Maintain good client relations. Assist the client in making repair or replacement decisions.

Heavy Equipment Shop Mechanic

Tucson, AZ · On-site

$23.20 - $37.08/hr

... associates and management. ESSENTIAL FUNCTIONS: * Troubleshoot and diagnose equipment malfunctions and failures. * Maintain good client relations and support for corporate marketing objectives.

Communicate, orally and in writing, information, instructions, and explanations to associates ... Maintain good client relations. Assist the client in making repair or replacement decisions.

Communicate, orally and in writing, information, instructions, and explanations to associates ... Maintain good client relations. Assist the client in making repair or replacement decisions.

In relation to contributing to Carrington College's mission and goals, under the direct supervision of the Campus Director and the Regional Career Services Director, the Career Services Associate ...

Collaborates with Creative Director, Associate Creative Director, Traffic Manager and design team ... on client goals * Identifies opportunities to expand campaigns across digital, social, media, PR, ...

Marketing Account Manager

Tucson, AZ · On-site

$70K - $87K/yr

Collaborates with Creative Director, Associate Creative Director, Traffic Manager and design team ... on client goals * Identifies opportunities to expand campaigns across digital, social, media, PR, ...

... client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores ... Maintains positive associate relations by resolving associate concerns and keeping associates ...

Showing results 21-40

Client Relations Associate information

See Tucson, AZ salary details

$24.1K

$45.4K

$64.6K

How much do client relations associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for client relations associate in Tucson, AZ is $45,416.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,600.00 and $48,200.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What are the most commonly searched types of Client Relations jobs in Tucson, AZ? The most popular types of Client Relations jobs in Tucson, AZ are:
What are popular job titles related to Client Relations Associate jobs in Tucson, AZ? For Client Relations Associate jobs in Tucson, AZ, the most frequently searched job titles are:
What job categories do people searching Client Relations Associate jobs in Tucson, AZ look for? The top searched job categories for Client Relations Associate jobs in Tucson, AZ are:
What cities near Tucson, AZ are hiring for Client Relations Associate jobs? Cities near Tucson, AZ with the most Client Relations Associate job openings:
Infographic showing various Client Relations Associate job openings in Tucson, AZ as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $45,416 per year, or $21.8 per hour.

Mining Equipment Field Mechanic

Empire CAT

Sahuarita, AZ • On-site

$21.20 - $67.08/hr

Full-time

Re-posted 24 days ago


Empire CAT rating

8.6

Company rating: 8.6 out of 10

Based on 39 frontline employees who took The Breakroom Quiz

31st of 173 rated vehicle equipment hire


Job description

Empire technicians are the lifeline to our clients - trained professionals who work on machinery and equipment produced by Caterpillar, one of the leading large-scale mobile machinery manufacturers in the world.
We are seeking seasoned shop and field technicians/mechanics with experience in similar heavy equipment dealerships to join our third-generation, family-owned organization. We have 100+ job openings throughout our 30+ locations in Arizona, Nevada, and parts of Eastern California.
Join our team today!
EXPERIENCE:
Required:
  • At least six months of related experience in a similar role and environment.
  • Ability to speak, read, write, and comprehend English.
  • Keep safety as a priority in the work environment.
  • Ability to successfully complete a skills assessment. (eTRAIN test)
  • Valid driver's license.
  • Excellent client service skills.
  • Own and maintain required personal tools.

Strongly Preferred:
  • At least five years heavy equipment technician experience, preferably in a dealership environment.
  • Caterpillar work experience.
  • Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, and Tier IV Emissions systems, failure analysis procedures, warranty claims procedures...

If offered employment, the specific rate of pay and position grade will be determined based on applicable differentials and the candidate's level of experience and skill.
JOB DETAILS:
Shift
Multiple Shifts Available
Location
Sierrita Mine Site
Schedule
Monday - Friday
Salary Range
$21.20 - $67.08 Per Hour
JOB SUMMARY:
Repair, recondition, weld, fabricate, service and prepare CAT and other Empire line allied machines and components for delivery. Diagnose and troubleshoot malfunctions and failures of machines, engines, machine systems and components. Work in adverse weather and other adverse situations presented by field working conditions. Accept all out-of-town assignments requiring extended overnight stays. Provide on-the-job training to helpers as assigned. Communicate, orally and in writing, information, instructions, and explanations to associates, clients and management regarding equipment conditions, problems, and recommendations.
ESSENTIAL FUNCTIONS:
  • Diagnose and troubleshoot equipment malfunctions, metallurgical and stress failures. Ask for assistance in cases where the diagnosis has not been made within four hours.
  • Eliminate or recommend action to eliminate the source of the problem.
  • Prepare inspection and appraisal reports.
  • Comprehend and interpret sketches and diagrams including engineering drawings and blueprints.
  • Plan and control repair jobs. Analyze client requirements and determine the scope of work.
  • In advance of a service trip, arrange to take parts, tools, proper size welding rod or wire, technical publications and other material required to complete the job.
  • At the job site, organize the job sequence, and arrange with the dispatcher for all sublet or component rework required. Direct and coordinate the work of assigned helpers to minimize waiting, idle time, and inefficiencies. Monitor and control job progress.
  • Repair, recondition, weld, fabricate, and maintain equipment and components.
  • Prepare equipment for delivery. Remove and install components and parts. Disassemble and reassemble components.
  • Determine parts reusability in accordance with published reusability guidelines. Order replacements and arrange for repairs.
  • Service and maintain equipment (preventive maintenance), adjust (tune up), and test mechanical, electrical and hydraulic systems, and components.
  • Operate welding equipment. Perform arc welding, air arc, gas welding and cutting in vertical up, flat and overhead positions using correct temperatures and procedures for the type of material being welded.
  • Works safely at all times. Adheres to all applicable safety policies. Complies with all company policies, procedures, and standards.

ADDITIONAL RESPONSIBILITIES:
  • Learn and use Empire and CAT procedures and systems.
  • Prepare Service Reports.
  • Maintain company equipment. Report repair or replacement needs to the supervisor.
  • Make warranty recommendations to supervision via job closing questionnaire.
  • Maintain good client relations. Assist the client in making repair or replacement decisions. Explain the causes of equipment operating difficulties and failures to clients and the corrective action necessary to prevent them. Handle all client concerns with tact and diplomacy.
  • Works within and promotes corporate values.

KNOWLEDGE SKILLS AND ABILITIES:
  • Demonstrated technical skill competence.
  • Knowledge and skills to operate and understand diagnostic equipment including computerized instrumentation.
  • Appropriate manner, conduct, and grooming adhere to company policy.
  • Ability to work cooperatively and communicate effectively.
  • Ability to obtain CDL.
  • Knowledge of CAT machine components and systems.
  • Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment.
  • Ability to maintain consistent attendance.

EDUCATION AND EXPERIENCE:
  • High school diploma or General Education Degree (GED).
  • Current driver's license.
  • Minimum of 6 months related experience.
  • Completion of TRAIN test evaluation.
  • Proof of current valid CDL if required by position.
  • Must be able to communicate (speak, read, comprehend, write) in English.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear.
  • The employee frequently is required to stand; walk; reach with hands and arms; climb or balance; and stoop and kneel.
  • The employee is regularly required to lift and/or move up to 25 pounds and occasionally required to lift and/or move up to 50 pounds.
  • Will be required to wear respirator and be cleared for respirator use by an approved medical provider.
  • Specific vision abilities required by this job include close, distance, and peripheral vision.
  • As part of the duties of this position, will be required to drive.
  • May be required to operate a forklift with appropriate certification(s).
  • This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly exposed to moving mechanical parts; high, precarious places; and outside weather conditions.
  • The employee is frequently exposed to wet and/or humid conditions, extreme cold, and extreme heat.
  • The noise level in the work environment is usually loud.

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company.
Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The "Know Your Rights" Poster is available here:
Know Your Rights" Poster.
The pay transparency policy is available here:
Pay Transparency Nondiscrimination Poster-Formatted
Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us greatjobs@empire-cat.com and let us know the nature of your request and your contact information.
Empire Southwest is an EEO employer.
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