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Client Relations Associate Jobs in Syracuse, NY (NOW HIRING)

Equitable

Branch Controls Manager

Syracuse, NY

$75K - $105K/yr

Lead annual associate interviews, including comprehensive client file reviews to ensure adherence ... Manage and escalate client complaints through submission to the firm's Client Relations Office ...

Equitable

Branch Controls Manager

Syracuse, NY

$75K - $105K/yr

Lead annual associate interviews, including comprehensive client file reviews to ensure adherence ... Manage and escalate client complaints through submission to the firm's Client Relations Office ...

Equitable

Branch Controls Manager

Syracuse, NY · On-site

$75K - $105K/yr

Lead annual associate interviews, including comprehensive client file reviews to ensure adherence ... Manage and escalate client complaints through submission to the firm's Client Relations Office ...

Byrne Dairy

Branch Controls Manager

Syracuse, NY · On-site

$75 - $105/hr

Lead annual associate interviews, including comprehensive client file reviews to ensure adherence ... Manage and escalated client complaints through submission to the firm's Client Relations Office ...

Posted today

Equitable Advisors

Branch Controls Manager

Syracuse, NY · On-site

$75K - $105K/yr

Lead annual associate interviews, including comprehensive client file reviews to ensure adherence ... Manage and escalate client complaints through submission to the firm's Client Relations Office ...

Equitable

Branch Controls Manager

Syracuse, NY · On-site

$75K - $105K/yr

Lead annual associate interviews, including comprehensive client file reviews to ensure adherence ... Manage and escalate client complaints through submission to the firm's Client Relations Office ...

Jackson Hewitt COO

District Manager

Syracuse, NY · On-site

$65K - $70K/yr

Foster an environment where all associates are comfortable expressing their views; creates ... Identifies business opportunities to improve client attraction and retention, improves margin ...

Jackson Hewitt - ACK

District Manager

Syracuse, NY · On-site

Foster an environment where all associates are comfortable expressing their views; creates ... Identifies business opportunities to improve client attraction and retention, improves margin ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Syracuse, NY

Client Relations Associate information

See Syracuse, NY salary details

$24.7K

$46.5K

$66.2K

How much do client relations associate jobs pay per year?

As of Aug 28, 2026, the average yearly pay for client relations associate in Syracuse, NY is $46,525.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,400.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Syracuse, NY?

The most popular types of Client Relations jobs in Syracuse, NY are:

What job categories do people searching Client Relations Associate jobs in Syracuse, NY look for?

The top searched job categories for Client Relations Associate jobs in Syracuse, NY are:

What cities near Syracuse, NY are hiring for Client Relations Associate jobs?

Cities near Syracuse, NY with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Syracuse, NY as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 14% Part Time, and 6% Contract. Highlights an 85% Physical, 5% Hybrid, and 10% Remote job distribution, with an average salary of $46,525 per year, or $22.4 per hour.

Customer Relations Representative - State Farm Agent Team Member

Syracuse, NY • On-site

Matt Cooney - State Farm Agent
See more jobs at Matt Cooney - State Farm Agentexternal

Full-time

PTO

Re-posted 19 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As an Customer Relations Representative - State Farm Agent Team Member for Matt Cooney - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
 
 Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
 
 RESPONSIBILITIES: 
  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations. 

QUALIFICATIONS:
  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer