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Client Relations Associate Jobs in Silver Spring, MD

Marriott

Account Manager-Client Relations

Bethesda, MD · On-site

We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our ...

LifeWorx

Client Relationship Manager

Arlington, VA · On-site

$120 - $150/hr

What are the responsibilities of a Client Relations Manager? * Full Sales Cycle & Client Management ... Partner with Recruiting Associates to identify and recommend the strongest caregiver matches while ...

New

Metropawlitan Pet Sitters

Scheduler

Alexandria, VA · On-site

$18 - $22/hr

Scheduler/ Customer Relations Associate About Metropawlitan Petsitters: Metropawlitan Petsitters is ... Responsibilities: - Client Relations: *Address client inquiries and concerns promptly and ...

Jobless

Senior Associate, Public Relations

Washington, DC · On-site

$80 - $95/hr

About Us RH Strategic is a well-established public relations agency with a robust client portfolio ... Role Overview We are seeking a Senior Associate, Public Relations to join RH Strategic in ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Silver Spring, MD

Client Relations Associate information

See Silver Spring, MD salary details

$25.8K

$48.5K

$69.1K

How much do client relations associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client relations associate in Silver Spring, MD is $48,531.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $51,500.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Silver Spring, MD?

The most popular types of Client Relations jobs in Silver Spring, MD are:

What job categories do people searching Client Relations Associate jobs in Silver Spring, MD look for?

The top searched job categories for Client Relations Associate jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Client Relations Associate jobs?

Cities near Silver Spring, MD with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 16% Part Time, and 7% Contract. Highlights an 86% Physical, 5% Hybrid, and 9% Remote job distribution, with an average salary of $48,679 per year, or $23.4 per hour.

Account Manager-Client Relations

Marriott

Bethesda, MD • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,190 frontline employees who took The Breakroom Quiz

55th of 109 rated hotels

Job description

JOB SUMMARY

The Account Manager is responsible for managing and maintaining on-going relationships with properties and owners, and works closely with Marketing Knowledge Experts (KE) to ensure Marketing initiatives are being executed at the property and regional levels in partnership with the Centers of Excellence (COE). Serves as the primary point of contact for a collection of hotels for Brand, Marketing and Digital (BMD) needs. Designs customized annual marketing and implementation plans for each assigned property including setting key marketing goals and identifying key marketing channels to be utilized to reach goals.

CANDIDATE PROFILE

Education and Experience

2-year degree in Marketing, Hospitality Management or related major; 4 years' experience in Marketing, Hospitality Management, or related professional area.

OR

4-year degree in Marketing, Hospitality Management or related major; 2 years' managerial experience in Marketing, Hospitality Management, or related professional area.

Fluency of English and Spanish required.

Preferred:

MBA or similar advanced degree.

Hotel property experience, hotel field marketing experience, or related.

Prior experience in the field of marketing or marketing services support, digital marketing and social media.

International working experience.

CORE WORK ACTIVITIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

Serves as the primary point of contact for a collection of hotels for Brand, Marketing and Digital (BMD) needs.

Designs customized annual marketing and implementation plans for each assigned property including setting key marketing goals and identifying key marketing channels to be utilized to reach goals.

Communicates with property to get input throughout planning process.

Understands owner expectations in order to develop effective marketing solutions that meet the expectations and create value for both owners and Marriott International.

Develops a thorough understanding of the lodging business (hotel operation, industry drivers, challenges, competitors, MI's position in the global marketplace) and cutting edge marketing trends to unveil opportunities for growth.

Understands global brand and marketing strategies and their application to the Latin American markets and its consumers.

Evaluates if global strategies meet the marketing needs of all the brands for the Latin American Markets and pull through new marketing programs/products/services to ensure successful, brand appropriate local implementation.

Provides marketing budget guidance to property leadership.

Works with COEs, KEs and other MI teams to execute key marketing and digital activities.

Manages coordinators and any other BMD support personnel, as assigned and ensure quality of work.

Shares quantitative view on how various channels/activities support business objectives (e.g., anticipated ROI per channel) and set goals/targets.

Determines KPIs and specific goals for properties, monitor progress against those goals and provide reports and information about progress.

Updates plans as needed based on performance.

Educates hotel and regional leadership about strategy, best practices, and policies/procedures to uphold adherence to and adoption of regional guidance.

Educates GMs/owners on marketing and eCommerce topics and trends.

Identifies opportunities for expanding services for a given property; shares value of expanded services with property leadership; includes ROI analyses for services and campaigns.

Responds to ad-hoc requests.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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