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Client Relations Associate Jobs in Poughkeepsie, NY

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Client Relations Associate information

See Poughkeepsie, NY salary details

$24.7K

$46.5K

$66.2K

How much do client relations associate jobs pay per year?

As of Aug 20, 2026, the average yearly pay for client relations associate in Poughkeepsie, NY is $46,523.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $49,400.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Poughkeepsie, NY?

The most popular types of Client Relations jobs in Poughkeepsie, NY are:

What job categories do people searching Client Relations Associate jobs in Poughkeepsie, NY look for?

The top searched job categories for Client Relations Associate jobs in Poughkeepsie, NY are:

What cities near Poughkeepsie, NY are hiring for Client Relations Associate jobs?

Cities near Poughkeepsie, NY with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Poughkeepsie, NY as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 11% Part Time, and 6% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $46,523 per year, or $22.4 per hour.

Prevention Specialist

Cornerstone Family Healthcare

Newburgh, NY • On-site

$21.98/hr

Full-time

Medical, Retirement, PTO

Re-posted 18 days ago

Job description

Job Type
Full-time
Description
Cornerstone Family Healthcare is actively recruiting for a Prevention Specialist to join our growing team in Newburgh.
RATE OF PAY/SALARY: $21.98 per hour
WORK LOCATION(S): Newburgh, NY
STATUS: Full-Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
General Purpose:
Under the supervision of the Senior Program Supervisor, the Prevention Specialist is a member of a mobile van-based outreach program providing syringe support services, harm reduction education and counseling, referrals, and other supportive services to people who use/inject drugs (PWUD/PWID) within the Mid-Hudson region. The position will be required to provide support services to the two mobile units providing services within Dutchess, Ulster, Orange, and Sullivan Counties as well as the Newburgh Hub as needed.
Key Competencies :
  • Participate in outreach to PWUD/PWID at the community level as well as within shelters, soup kitchens and other community-based organizations to publicize program services and recruit clients.
  • Participate in outreach to community partners and work with harm reduction programs staff to increase the priority population's awareness and understanding of overdose and other health related issues.
  • Participate in providing harm reduction education, counseling, and supplies.
  • Provide referrals to clients for holistic medical, behavioral health, testing, drug treatment and other support services as needed.
  • Comply with program requirements including timely data entry, filing, inventory, and other related policies and procedures.
  • Responsible for proper maintenance of agency vehicle.

Description of Duties:
  • Observe and abide by HIPAA and the HIV Confidentiality Law.
  • Maintain ongoing relationships with community-based resources, providers, and local police precincts in the area in which the program provides services.
  • Attend and provide training for the Opioid Overdose Prevention Program (NARCAN).
  • Provide referrals for HIV/STI/HCV testing and counseling, PrEP/PEP, drug treatment, medical, behavioral health, social services, as well as other supportive services.
  • Ensure that client charts are complete and filled out properly in accordance with program standards in keeping with the objectives as stated in the annual workplan and in compliance with agency and program policies and procedures.
  • Enter outreach and Narcan trainings into the database (AIDS Institute Report System - AIRS) consistent with program requirements. Will also assist with SSP transaction data and intakes as needed.
  • Review, develop and continually assess the need for services in the community where SSP provides coverage, to ensure services are effective and reaching the priority population.
  • Actively participate in weekly supervision and monthly Harm Reduction team meetings.
  • Assist in program coverage when required including street outreach, special arrangements, and mobile unit.
  • Attend and participate in monthly department, All Staff and other required meetings.
  • Be familiar with Cornerstone policies and procedures and the Employee Handbook.
  • Maintain confidentiality of all aspects of Cornerstone including, but not limited to, patient confidentiality, financials, and employee relations.
  • Provide task supervision to the program peer.
  • Perform other related duties as assigned.

Requirements
  • An Associate's Degree with at least two years of experience working with PWUD/PWID, outreach, including knowledge of harm reduction, behavioral health, social services, support services, as well as community and provider resources.
  • Minimum of one year experience working with PWUD, drug treatment services, knowledge of HIV/HCV/STI, harm reduction, healthcare, and community resources.
  • Experience working with PWUD/PWID population.
  • Bilingual (English/Spanish) preferred.
  • Travel/Time Requirement: Must have a valid, unrestricted driver's license and independent means of transportation for frequent travel to locations throughout the assigned county as well as to the offices of Cornerstone.

Salary Description
21.98 per hour

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