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Client Relations Associate Jobs in Kirkland, WA (NOW HIRING)

Gallagher

Client Associate

Bellevue, WA · On-site

Previous experience managing client relations #LI-AV1 Compensation and benefits At Gallagher, we ... Associate's degree. Behaviors: * Exceptional organizational skills, * Proficient in using ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Kirkland, WA

Client Relations Associate information

See Kirkland, WA salary details

$28.4K

$53.5K

$76.2K

How much do client relations associate jobs pay per year?

As of Aug 11, 2026, the average yearly pay for client relations associate in Kirkland, WA is $53,538.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,500.00 and $56,800.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What are the most commonly searched types of Client Relations jobs in Kirkland, WA? The most popular types of Client Relations jobs in Kirkland, WA are:
What job categories do people searching Client Relations Associate jobs in Kirkland, WA look for? The top searched job categories for Client Relations Associate jobs in Kirkland, WA are:
What cities near Kirkland, WA are hiring for Client Relations Associate jobs? Cities near Kirkland, WA with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Kirkland, WA as of July 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 75% Physical, 3% Hybrid, and 22% Remote job distribution, with an average salary of $53,538 per year, or $25.7 per hour.

Client Relationship Associate - Seattle

FusionTek

Federal Way, WA • On-site

$65K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

FusionTek is a Managed Service Provider established in 2007, with offices located in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. Our innovative team is passionate about IT infrastructure management for small- to mid-sized businesses.

As we continue to expand our services, we are eager to find a Client Relationship Associate who embodies our core values:

  • Teamwork: We achieve our goals collaboratively.
  • Growth Mindset: We are focused on continuous improvement for our team members and our clients.
  • Integrity: We operate with transparency and prioritize the needs of our clients.
  • Ownership: We take responsibility for our work and ensure commitments are fulfilled.

As a Client Relationship Associate, you’ll be the face of FusionTek for a dedicated portfolio of clients, a trusted partner they can count on. You’ll learn the ins and outs of account management, client advocacy and service delivery from experienced mentors, with real ownership and impact from day one. If you’re eager to build a career in client success, love solving problems, and want a team that’s invested in teaching you the ropes, this role was built for you!

This position is listed as Hybrid — primarily remote with occasional travel to client meetings/events. Greater Seattle area residents only.

Here's what you'll be doing:

  • Champion your clients — serve as their primary point of contact, ensuring they always feel heard, supported, and valued.
  • Drive retention and growth — build relationships that lead to long-term renewals and identify opportunities to expand the value FusionTek delivers.
  • Keep a pulse on account health — proactively spot risks, resolve recurring issues, and develop action plans before small problems become big ones.
  • Bridge the gap between client and company — bring client feedback to internal teams so we can continuously improve service delivery.
  • Coordinate seamlessly across teams — partner with Project Managers, Sales, and Leadership to move initiatives forward and keep clients informed.
  • Manage the details that matter — maintain accurate client documentation, account records, and technical configurations.
  • Show up where it counts — conduct virtual or onsite client visits as needed to strengthen relationships and support key moments.

Requirements

???? Experience & Qualifications
  • Business-to-Business experience — prior experience working with business clients in a customer service or business development role
  • Greater Seattle Area resident
???? Technical Skills
  • Strong communication skills — ability to translate technical concepts into clear, accessible language for non-technical stakeholders
  • Proactive problem-solving — identifies risks early, builds action plans, and follows through independently
  • Cross-functional collaboration — works effectively with technical, sales, and project management teams
  • CRM proficiency — experience with tools like AutoTask, ConnectWise, or similar platforms
  • Self-management in a remote/hybrid environment — strong organizational habits and reliable follow-through
  • Technical literacy in server technologies, network infrastructure, and cloud technology is a plus — working understanding of these technologies to speak confidently with both clients and internal technical teams is a plus, but not required

Benefits

At FusionTek, we truly believe our people are our most valuable asset. That’s why we’re proud to offer:

  • ???? Competitive salary: $65,000 – $80,000 per year
  • ???? Quarterly bonus eligibility: Earn up to 4% each quarter by meeting departmental KPIs and Metrics.
  • ???? Comprehensive coverage: Medical, Dental and Vision plans
  • ???? 401(k) plan with 4% company matching and immediate vesting
  • ???? Time Off That Actually Lets You Recharge: Generous PTO, Paid company holidays, Dedicated Birthday PTO and additional floating holiday for extra flexibility
  • ???? Educational reimbursement for certification tests and access to company-supplied training resources
  • ???? Team culture: Fun events and opportunities to connect with colleagues