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Client Relations Associate Jobs in Dundalk, MD (NOW HIRING)

Brock & Company, Inc.

Relief Chef Manager

Baltimore, MD · On-site

$27 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... client relations, catering, accounting, and general administration. Temporary supervisory ... Minimum two-year associate degree in culinary operations or equivalent work experience. * Food ...

Brock & Company Inc.

Relief Chef Manager

Baltimore, MD · On-site

$27 - $32/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... client relations, catering, accounting, and general administration. Temporary supervisory ... Minimum two-year associate degree in culinary operations or equivalent work experience. * Food ...

Cushman & Wakefield

Transition Project Manager

Baltimore, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ability to build and maintain positive client relations. * Demonstrates effective communication ... Certification as a Certified Associate in Project Management (CAPM) or Project Management ...

Cushman & Wakefield

Transition Project Manager

Baltimore, MD · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ability to build and maintain positive client relations. * Demonstrates effective communication ... Certification as a Certified Associate in Project Management (CAPM) or Project Management ...

Cushman & Wakefield

Transition Project Manager

Baltimore, MD · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Ability to build and maintain positive client relations. * Demonstrates effective communication ... Certification as a Certified Associate in Project Management (CAPM) or Project Management ...

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All JobsClient Relations Associate JobsClient Relations Associate Jobs in Dundalk, MD

Client Relations Associate information

See Dundalk, MD salary details

$24.7K

$46.6K

$66.3K

How much do client relations associate jobs pay per year?

As of Aug 13, 2026, the average yearly pay for client relations associate in Dundalk, MD is $46,578.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,600.00 and $49,500.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.
What job categories do people searching Client Relations Associate jobs in Dundalk, MD look for? The top searched job categories for Client Relations Associate jobs in Dundalk, MD are:
What cities near Dundalk, MD are hiring for Client Relations Associate jobs? Cities near Dundalk, MD with the most Client Relations Associate job openings:
Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Dundalk, MD as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 10% Part Time, and 6% Contract. Highlights an 85% Physical, 4% Hybrid, and 11% Remote job distribution, with an average salary of $46,578 per year, or $22.4 per hour.

Relief Chef Manager

Brock & Company, Inc.

Baltimore, MD • On-site

$27 - $32/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description

Job Type
Full-time
Description
Relief Chef Manager Full time employee Benefits Eligible Wage: $27-$32/ per hour
Ready to trade the same four kitchen walls for a role that keeps you moving, creating, and leading? As Brock's Relief Chef Manager, you will become a trusted culinary resource across a variety of corporate dining and private-school locations throughout the region.
One assignment may have you developing a scratch-made menu at a private school, while the next may involve leading a team at a busy corporate café or supporting a kitchen during a leadership transition. This is an excellent opportunity for an adaptable culinary professional who enjoys variety, meeting new teams, and making an immediate impact wherever support is needed.
About Brock & Company
Brock & Company, Inc. is a premier provider of contract food management services to corporations and private and independent schools throughout the Mid-Atlantic and New England regions. We focus on quality products, creative culinary programs, and people who share a passion for food and service.
As a member of the Brock team, you will have the opportunity to contribute ideas, solve operational challenges, and help our culinary programs succeed. We provide the resources and support necessary for our employees to deliver outstanding service to our clients and customers.
Position Summary
The Relief Chef Manager works at assigned Brock units on a temporary basis to provide coverage when a Unit Manager is on paid time off or approved leave, when a management position is vacant, or when a unit requires additional culinary resources.
Assignments may range from one or two days to approximately two or three months. Depending on the assignment, responsibilities may include menu development, ordering and receiving, food preparation, staff management, client relations, catering, accounting, and general administration.
Temporary supervisory responsibilities may include directing employees, addressing complaints, resolving operational concerns, approving timecards, and supporting employee performance management during longer assignments.
Although assigned to a designated region, the Relief Chef Manager may occasionally be asked to support units outside that territory. This position requires regional and overnight travel as necessary. All travel will be conducted in accordance with Brock's current travel policies.
Qualifications
  • Minimum five years of fine dining, educational dining, catering, and/or corporate dining experience.
  • Minimum five years of experience with a strong focus on scratch cooking, menu development, and implementation.
  • Minimum three years of culinary staff management experience.
  • Knowledge of international and ethnic cuisines is highly desirable.
  • Minimum two-year associate degree in culinary operations or equivalent work experience.
  • Food Safety Certification required.
  • Strong cooking, menu-development, organizational, budgeting, and customer-relations skills.
  • Ability to communicate clearly and professionally, both verbally and in writing.
  • Ability to adapt quickly and assume new responsibilities with little or no orientation.
  • Ability to learn and effectively use accounting, ordering, HRIS, and other company systems.
  • Reliable transportation and a valid driver's license required.
  • Ability to travel throughout the assigned region and stay overnight when necessary.
Responsibilities
  • Develop menus and prepare or supervise the production of menu items according to quality and quantity standards.
  • Produce high-quality scratch cooking with an emphasis on current culinary trends and international cuisines.
  • Manage food and supply ordering, receiving, and inventory controls.
  • Prepare assigned menu items and organize food production for all meal periods.
  • Coordinate or assist with catering events, including event costing and billing.
  • Manage, train, schedule, and provide direction to culinary employees.
  • Approve timecards and address employee concerns or operational issues when assigned supervisory responsibility.
  • Maintain budgets through effective cost-control procedures.
  • Enter invoices into RAP and forward them to Accounting.
  • Complete weekly administrative responsibilities, including recording daily sales, balancing cash drawers, and preparing deposits when applicable.
  • Conduct monthly physical inventories as needed.
  • Train new managers on Brock processes and procedures.
  • Assist with opening new accounts or closing existing accounts when needed.
  • Ensure proper presentation, portion control, food handling, and serving temperatures.
  • Implement and maintain HACCP, food-safety, sanitation, corporate, and OSHA standards.
  • Maintain a clean, organized, and safe work environment.
  • Represent Brock professionally in all client, customer, and employee interactions.
  • Report incidents and near misses to the appropriate supervisor and Human Resources.
  • Provide an assignment recap to the Corporate Executive Chef.
  • Support other operational functions as assigned.
Physical Requirements
  • Ability to stand for extended periods of four or more hours.
  • Ability to regularly lift or move items weighing up to 25 pounds.
  • Ability to occasionally lift or move items weighing up to 40 pounds.
  • Ability to safely assemble, operate, and disassemble food-preparation equipment.
  • Ability to safely use standard commercial cooking equipment and kitchen tools.
Benefits Available to Full-Time Employees
  • Medical, dental, and vision insurance
  • Paid time off
  • 401(k) plan with company match
  • Life and accidental death and dismemberment insurance
  • Short- and long-term disability coverage

Equal Opportunity Employer - M/F/D/V
Benefits Eligible Uniforms and Meals Provided
Please respond with a résumé or letter of intent.
PM21
Salary Description
$27-$32/ per hr

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