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Client Relations Associate Jobs in Clive, IA (NOW HIRING)

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Client Relations Associate information

See Clive, IA salary details

$24.5K

$46.1K

$65.6K

How much do client relations associate jobs pay per year?

As of Sep 3, 2026, the average yearly pay for client relations associate in Clive, IA is $46,126.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,200.00 and $49,000.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What job categories do people searching Client Relations Associate jobs in Clive, IA look for?

The top searched job categories for Client Relations Associate jobs in Clive, IA are:

What cities near Clive, IA are hiring for Client Relations Associate jobs?

Cities near Clive, IA with the most Client Relations Associate job openings:

Senior Administrative Assistant

Eide Bailly LLP

Des Moines, IA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago


Eide Bailly rating

8.2

Company rating: 8.2 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

9th of 23 rated bookkeepers and accountants


Job description

Location: Des Moines, IA

Work Arrangement: In-office 

 

A typical day as a Senior Administrative Assistant might include the following:

  • Provide general administrative support to partners, managers and staff with integrity and professionalism.  Tasks include answering phones and greeting clients, typing, faxing, copying, scanning, emailing, preparing correspondence and PowerPoint presentations, assisting with travel arrangements, and preparing expense reports.
  • Coordinating various management and committee meetings including reserving resources, ordering catering and recording minutes as needed; ensures follow-up on open discussion points.
  • Coordinating with the marketing team to ensure industry business development objectives are being met.
  • Monitoring executives’ mail and e-mail and determining level of priority; drafts responses or replies by phone or e-mail when necessary.
  • Composing and preparing confidential correspondence, reports, presentations and other complex documents.
  • Schedules appointments and reserves meeting rooms
  • Sorts and distributes mail; post & deliver outgoing mail
  • Collaborate with local office management to plan and coordinate both on-site and off-site events (invites, venues, caterers, food and beverage for business development meetings, recruiting, training or seminars, partner socials, etc.)
  • Plan for various client or internal staff meetings and department training via conference calls, video conference or in person.
  • Participates in and coordinates campus recruitment efforts for their office.
  • Maintains a positive influence within the team and office environment.
  • Ensures regular and predictable in-office attendance.
  • Collaborate with the administrative team to meet deadlines and provide backup support. Willingly takes on new challenges and supports special projects as needed.
  • Demonstrates strong multitasking abilities and the capacity to meet deadlines.

 

Who You Are:

  • You have an Associate’s Degree in Business Administration. or a related field preferred.
  • You have 5+ years of experience in administrative support at the executive level required; experience working in a professional service or accounting firm preferred.
  • You have excellent organizational and customer relation skills.
  • You thrive in a high-volume, fast-paced work environment with the ability to multitask
  • You are a multi-tasking master, and there has never been a deadline you could not meet.
  • You hold yourself to the highest professional standards and maintain strict client confidentiality. 
  • You love collaborating and being part of a team with a positive attitude but also enjoy working alone with limited supervision.
  • You have strong written and verbal communication skills.
  • You can work on multiple projects and meet deadlines by setting priorities with work projects.
  • You embrace technology and can demonstrate you have the skills to use computer-based technology to complete different tasks.
  • You are proficient in:
    • Microsoft Excel: including the ability to create spreadsheets, perform data entry, use basic formulas, format worksheets. 
    • Microsoft Word: including formatting, creating tables, headers & footers, and utilizing mail merge functions. 
    • Docusign: including creating, sending, and tracking documents for e-signature.
    • Adobe Acrobat: including creating, editing, and commenting on PDFs.
    • Microsoft Outlook and Teams.
  • You have flexibility to work additional hours if needed during peak periods of the year.
  • This position requires prolonged standing and sitting, some bending, stooping, and stretching, and the ability to lift 20 lbs.  

Must be authorized to work in the United States now or in the future without visa sponsorship.

Making an Impact Together 

People join Eide Bailly for the opportunities and stay because of the culture. At Eide Bailly, we've built a collaborative workplace based on integrity, authenticity, and support for one another. You'll find opportunities for education and career growth, a team dedicated to your success, and benefits that put your family's needs first. Hear what our employees have to say about working at Eide Bailly.   

Compensation

Our compensation philosophy emphasizes competitive and equitable pay. Eide Bailly complies with all local/state regulations regarding displaying ranges. Final compensation decisions are dependent upon factors such as geography, experience, education, skills, and internal equity. 

Benefits 

Beyond base compensation, Eide Bailly provides benefits such as generous paid time off, comprehensive medical, dental, and vision insurance, 401(k) profit sharing, life and disability insurance, lifestyle spending account, certification incentives, education assistance, and a referral program.  

Next Steps 

We'll be in touch! If you look like the right fit for our position, one of our recruiters will be reaching out to schedule a phone interview with you to learn more about your career interests and goals. In the meantime, we encourage you to learn more about us onFacebook,Twitter,Instagram,LinkedInor ourAbout Uspage.  

Eide Bailly is proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other status protected under local, state or federal laws. 

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Qualifications:UNAVAILABLEEducation:UNAVAILABLEEmployment Type: FULL_TIME

What Eide Bailly employees say

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About Eide Bailly

Sourced by ZipRecruiter

Eide Bailly is one of the top 25 CPA and business advisory firms in the nation. We have over 40 offices in 15 states across the Midwest and western United States, and offer our staff and Partners the opportunity to serve a variety of industries. Founded in 1917, our culture is the foundation of who we are, and we pride ourselves on supporting our employees to help them achieve their goals and pursue their interests both in the office and at home. At Eide Bailly we are passionate about the clients we serve, the work we do, and most importantly, having fun while we do it!

Industry

Accounting services

Company size

1,001 - 5,000 Employees

Headquarters location

Fargo, ND, US

Year founded

1917