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Client Relations Associate Jobs in Calgary, AB (NOW HIRING)

Mount Royal University

Fitness Centre Associate

Calgary, AB · On-site

CA$15.45 - CA$19.44/hr

The Fitness Centre Associate is a motivated and positive individual who takes pride in their work ... Customer Service & Administrative Support Client Relations: Address and resolve customer concerns ...

Funday

Associate Creative Director (Art)

Calgary, AB · Remote

Associate Creative Director (Art) As Associate Creative Director, you will report to a Creative ... and client relations. * A strong desire to make work that works - sells products, makes clients ...

Wood Plc

Senior Geotechnical Engineer

Calgary, AB · On-site

We are currently looking for Senior to Associate level geotechnical engineer(s) to add to the ... Excellent client relations and communication skills and abilities to manage project deliverables on ...

Smith + Andersen

Associate - Electrical

Calgary, AB · Hybrid

Associate - Electrical Location: Calgary, AB Job Type: Hybrid - WFH + In Office Who We Are Smith ... Possess sound communications skills as demonstrated through client and staff relations.

KPMG

Associate, Tax Law M&A

Calgary, AB · On-site

... client engagements across a broad range of legal and tax related practice areas. We are currently ... If you require support, please contact KPMG's Employee Relations Service team by calling 1-888-466 ...

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Client Relations Associate information

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the most commonly searched types of Client Relations jobs in Calgary, AB?

The most popular types of Client Relations jobs in Calgary, AB are:

What job categories do people searching Client Relations Associate jobs in Calgary, AB look for?

The top searched job categories for Client Relations Associate jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Client Relations Associate jobs?

Cities near Calgary, AB with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Calgary, AB as of August 2026, with employment types broken down into 86% Full Time, 10% Part Time, and 4% Contract. Highlights an 68% Physical, 4% Hybrid, and 28% Remote job distribution.

Fitness Centre Associate

Mount Royal University

Calgary, AB • On-site

CA$15.45 - CA$19.44/hr

Full-time

Posted 27 days ago

Job description

About the Role Working within Cougars Athletics & Recreation, this is a flexible position whose work schedule is variable and may include an irregular schedule of not less than three (3) hours per shift and up to thirty-five (35) hours per week. The Fitness Centre Associate is a motivated and positive individual who takes pride in their work. They possess an outgoing, fun, and professional demeanour.

In this role, you will be responsible for providing an exceptional customer experience to our members in support of our Recreation and Athletic programs. Your duties will include keeping the fitness areas clean, assisting with equipment usage, ensuring compliance with health and safety regulations and accessibility standards, and upholding facility rules and policies. Shifts occur between 6:00 AM and 11:00 PM, weekdays, and 8:00 AM and 8:00 PM, weekends; staff must be able to work shifts within this range.

Responsibilities Fitness Operations & Supervision Active Supervision: Monitor fitness areas and patrons to ensure safety and enforce facility rules and regulations. Front Desk Operations: Manage the fitness center desk, greet patrons, answer questions, and oversee the check-in/check-out of equipment. Facility Maintenance: Ensure workout spaces remain clean, organized, and presentable at all times.

Equipment Care: Conduct routine checks to identify, log, and report equipment requiring maintenance or repair. Customer Service & Administrative Support Client Relations: Address and resolve customer concerns with professionalism and empathy. Service Knowledge: Maintain up-to-date expertise on memberships, personal training packages, programs, and facility offerings to guide users.

Event Support: Assist the Fitness Shift Lead with room and facility setups for fitness programs, rentals, courses, and special events. Team Collaboration: Execute additional operational tasks as assigned by shift leads, supervisors, and recreation staff. Safety & First Aid Emergency Response: Serve as an immediate responder for first aid incidents, providing prompt care and proper incident documentation.

Qualifications Preferred: Health & Physical Education Degree or Kinesiology Degree (or working towards). Personal Fitness Trainer Diploma or equivalent (or working towards). Personal Trainer certification or in progress (e.g., C-SEP, ACE)

Specialty certifications (e.g., Older Adult, Strength and Conditioning). Minimum: Current Intermediate (Standard) First Aid with CPR-C or the ability to obtain certification within 60 days of employment. At least one year of experience in the fitness or recreation industry

Assets: Knowledge of ActiveNet software. Excellent communication, organizational, and interpersonal skills. Customer service and conflict resolution experience.

Salary: $15.45 - $19.44 per hour Closing Date: Open until a suitable candidate is found. A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name]_[Requisition Number]_[Document Title].pdf (ex

Smith_9999_CV.pdf).

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