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Client Relations Associate Jobs in Wisconsin (NOW HIRING)

Eurofins

Client Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

... relations. Authority The Client Service Representative receives sufficient authority from, and is ... Associates degree in Chemistry or related field preferred Additional Information What we offer:

Eurofins

Client Service Representative

New Berlin, WI · On-site

$15.75 - $21.25/hr

... relations. Authority The Client Service Representative receives sufficient authority from, and is ... Associates degree in Chemistry or related field preferred Additional Information What we offer:

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Client Relations Associate information

See Wisconsin salary details

$25.2K

$47.5K

$67.6K

How much do client relations associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for client relations associate in Wisconsin is $47,529.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,400.00 and $50,500.00 per year, depending on experience, location, and employer.

What is a client relations associate?

Client Relations Associates are professionals who act as the main point of contact between a company and its clients. They are responsible for managing client accounts, addressing client inquiries or concerns, and ensuring customer satisfaction. Their role often involves building strong relationships, understanding clients' needs, and coordinating with internal teams to deliver solutions. By maintaining open communication and providing excellent service, Client Relations Associates help foster long-term client loyalty and support business growth.

How does a client relations associate typically collaborate with other departments to resolve client issues?

As a Client Relations Associate, you’ll frequently work cross-functionally with teams such as sales, customer support, and operations to address client needs. When a client issue arises, you may need to coordinate with technical specialists or account managers to gather information and propose solutions. Strong communication skills are essential, as you’ll often serve as the client’s advocate internally, ensuring their concerns are understood and prioritized. This collaborative approach not only helps resolve issues efficiently but also strengthens long-term client satisfaction.

What is the difference between Client Relations Associate vs Customer Service Representative?

AspectClient Relations AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles prefer bachelor's degreeHigh school diploma or equivalent; some roles may prefer associate's or bachelor's
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageFinancial services, consulting, B2B companiesRetail, telecommunications, hospitality
Common Search & ComparisonClient Relations Associate vs Customer Service Representative

The main difference is that Client Relations Associates focus on building long-term relationships with clients, managing accounts, and providing tailored solutions, often in professional or financial industries. Customer Service Representatives typically handle day-to-day inquiries, troubleshooting, and support, mainly in retail or service sectors. While both roles require strong communication skills, Client Relations Associates usually work in more specialized, client-focused environments with a focus on relationship management.

What are the key skills and qualifications needed to thrive as a client relations associate?

To thrive as a Client Relations Associate, you need strong communication skills, attention to detail, and a background in business, sales, or customer service, often supported by a relevant bachelor's degree. Familiarity with CRM software like Salesforce, proficiency in Microsoft Office, and sometimes experience with help desk or ticketing systems are typically required. Outstanding interpersonal skills, problem-solving ability, and a customer-focused mindset help build lasting client relationships and resolve issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, ensuring repeat business, and supporting the company's reputation.

What are the most commonly searched types of Client Relations jobs in Wisconsin?

The most popular types of Client Relations jobs in Wisconsin are:

What are popular job titles related to Client Relations Associate jobs in Wisconsin?

For Client Relations Associate jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Client Relations Associate jobs in Wisconsin look for?

The top searched job categories for Client Relations Associate jobs in Wisconsin are:

What cities in Wisconsin are hiring for Client Relations Associate jobs?

Cities in Wisconsin with the most Client Relations Associate job openings:

Client Relations Associate jobs near you
Infographic showing various Client Relations Associate job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, and 6% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $47,529 per year, or $22.9 per hour.

Client Service Representative

Eurofins USA Food Testing

New Berlin, WI • On-site

$15.75 - $21.25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Position Summary

The Client Service Representative manages communication between the laboratory and clients to
ensure expectations are met, assists clients in submitting needed information, managing sample receipt
and registration, and other activities as needed to maintain good client relations.

Authority

The Client Service Representative receives sufficient authority from, and is accountable to, the Client
Services Supervisor, or appointed designate, for the successful completion of assigned duties and
responsibilities and has the authority to take action necessary to carry out the duties and
responsibilities of this position and to identify the occurrence of departures from the quality system or
from the procedures for performing tests and/or calibrations, so long as such action does not deviate
from established company guidelines, is consistent with sound technical and business judgment, and
follows the practices of the laboratory.

Essential Duties and Responsibilities
1. Responsible for all routine communications between the customer and the laboratory.
2. General clerical duties such as answering phones, processing mail, greeting clients, etc.
3. Routing couriers for sample pickups.
4. Receiving samples from clients via parcel services, couriers and in-person drop off.
5. Confirming and documenting sample conditions on receipt.
6. Provision of sampling supplies as needed to the customer.
7. Responsible for intercompany communication and sample coordination.
8. Clarification of client’s requests for services.
9. Entering new client information into appropriate systems.
10. Registration of incoming samples.
11. Validating sample registration information.
12. Routing of samples and paperwork to appropriate storage locations and analysts within the
laboratory and notification to the analysts if those samples requiring special handling.
13. Creation and Maintenance of Reference Quotations.
14. Schedules, coordinates and participates in client conference calls as needed; attends meetings
with technical groups as needed
15. Assist in management of invoices for client billing.
16. Responsible for managing outsources samples with partner Eurofins laboratories to ensure timely
COA release for clients.
17. Coordinate all out going shipping for ESFA. (samples, returning coolers, Etc.)
18. Creating return shipping labels for clients shipping samples back regularly
19. Scanning/attaching documents to samples or projects in LIMS systems.
20. Responsible for reaching out to customers to collect payment for overdue bills
21. Responsible for submitting results to WDNR for EDD testing.
22. Conducts all activities in a safe and efficient manner
23. Maintain regular attendance and punctuality
24. Performs other duties as assigned

Qualifications:
Qualifications

  • At least 1 year in client services
  • Microsoft Office (Outlook, Excel, etc).
  • Knowledge of ISO 17025, DEA, EPA, FDA and related guidance.
  • Associates degree in Chemistry or related field preferred

Additional Information

What we offer:

  • Excellent full time benefits including comprehensive medical coverage, dental, and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays

Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.

Apply