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Client Relations Account Manager Jobs in Utah (NOW HIRING)

IWorq

Client Relations Specialist - iWorQ

Logan, UT · On-site

$45K/yr

Answer client questions and make account updates as needed * Host virtual trainings for new and ... Strong time management and organizational skills * Comfortable learning and working with new ...

IWorq

Client Relations Specialist - iWorQ

Logan, UT · On-site

$45K/yr

Answer client questions and make account updates as needed * Host virtual trainings for new and ... Strong time management and organizational skills * Comfortable learning and working with new ...

IWorq

Client Relations Specialist - iWorQ

Logan, UT · Hybrid

$45K/yr

Answer client questions and make account updates as needed * Host virtual trainings for new and ... Strong time management and organizational skills * Comfortable learning and working with new ...

Courser

Client Account Manager

Pleasant Grove, UT · On-site

Grow Your Career as a Client Account Manager at Courser Are you passionate about sales but tired of cold calling, chasing down leads, or wondering where your next deal is coming from? Do you thrive ...

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Client Relations Account Manager information

What is a client relations account manager?

A Client Relations Account Manager is a professional responsible for building and maintaining strong relationships with a company's clients. Their main duties include acting as the primary point of contact, addressing client needs and concerns, and ensuring client satisfaction with the company’s products or services. They often coordinate with internal teams to deliver solutions, manage client accounts, and identify opportunities for growth or upselling. Their goal is to foster long-term partnerships and help clients achieve their objectives.

What are the key skills and qualifications needed to thrive as a client relations account manager, and why are they important?

To excel as a Client Relations Account Manager, you need strong relationship-building, account management, and problem-solving skills, often supported by a degree in business or communications. Familiarity with CRM platforms like Salesforce, account management software, and data analysis tools is typically required. Exceptional communication, negotiation, and organizational abilities help you stand out in fostering client trust and resolving issues efficiently. These skills and qualities are crucial for maintaining client satisfaction, driving account growth, and ensuring long-term business success.

What are the most common challenges faced by client relations account managers, and how can they be addressed?

Client Relations Account Managers often face the challenge of balancing multiple client accounts with diverse needs and expectations. Managing urgent client requests while maintaining a proactive approach to relationship building can be demanding. To address these challenges, strong organizational skills, clear communication, and prioritization are essential. Regular check-ins, transparent updates, and leveraging CRM tools can help streamline workflows and ensure that each client receives attentive service.

What cities in Utah are hiring for Client Relations Account Manager jobs?

Cities in Utah with the most Client Relations Account Manager job openings:

Client Relations Account Manager jobs near you

SAP Technical Client Relations Account Manager

Salt Lake City, UT • On-site

Worldpay
Technology, Communication and Media • 10K+ employees
Learn more about Worldpayexternal

$79K - $116K/yr

Full-time

Re-posted 21 days ago

Key responsibilities

  • Serve as the primary point of contact for external clients and internal departments to resolve issues, respond to inquiries, and address customer requests.

  • Provide support in researching and resolving problems related to payment processing and SAP integration.

  • Collaborate with product and engineering teams on product definition changes based on customer needs.

Job description

Job Description

Ready to take your careerglobal?

Make your mark at one of the biggest names in payments.We'relooking for a SAP Technical Client Relations Account Manager to join ourenterpriseteam and help shape the future of global commerce.

What you'll own:

  • You will serve as primary point of contact for external clients and various departments/divisions to resolve outstanding issues, comply with customer requests and respond to client inquiries.

  • You will provide support in research and resolution of problems and inquiries.

  • Your interpersonal skills, technical product knowledge and expertise will be critical to responding to daily client-centric activities.

  • You will need to maintain comprehensive knowledge of applicable products, services and company policies and procedures.

  • Collaborate with the product and engineering organizations on requested product definition changes based on evolving customer needs. Work creatively with customers and colleagues to achieve and maintain market leading payment solutions.

  • Become a subject matter expert on Integrated/ Omnichannel Payments Solution. Maintain and share knowledge with the wider team by producing documentation and training sessions where required.

  • Have awareness of changing technical trends within the payment processing industry, scheme/ PCI compliance, mandates and their impacts on customer projects.

  • Provide technical support to Worldpay B2B Payments customers in the primary areas of:

    • Payment Card and Tokenization integration functionality from SAP to Worldpay B2B Payments processing platform.

    • SAP (ECC and S4 HANA ) business logic workflow, ABAP, user exits, and configuration in payment processing related aspects of SD, FI and CRM.

    • Processing and technical aspects of the payment processing industry as related to Worldpay B2B Payments

What you'll bring:

  • 5+ years' relevant experience in a similar role

  • Must have experience with SAP (ECC and/or S4 HANA)

  • Working knowledge of Operating Systems i.e. Windows, Linux and basic Networking concepts.

  • Ability to analyze and solve problems using learned techniques and tools.

  • Strong organizational and time management skills

  • Resourceful and proactive in gathering information and sharing ideas.

  • Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally.

  • Strong problem-solving expertise within a technical support or client relations role.

  • Communicates ideas both verbally and in written form in a clear, concise, and professional manner.

  • Bachelor's degree in business, computer science or related discipline or the equivalent combination of education, training, or work experience.

Added bonus if you have:

  • Experience with Integrated/ Omnichannel payment solutions.

  • Knowledge of Cloud Services, Salesforce, ITIL and Agile Methodology.

  • Knowledge of APIs/ Java Environments/ SDKs.

About the team:

Our B2B Payments Support Services team provides support for our merchants who use the B2B suite of payments products and solutions. The team interacts externally with merchants as they assist in problem solving and internally with Development teams and Professional Services teams on Product enhancements or customizations.

Our inclusive and global teams win together every day.We'reproud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections-it'sunmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes aGlobalpayer?

Globalpayersthink like a client, act like anownerand win as one team.We'recurious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, andit'sour passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like aGlobalpayer. Apply now to take your careerglobal.

#LI-MP1


Worldpay is dedicated to offering individuals rewarding career opportunities and competitive compensation. For this full-time position, the good faith estimated annual salary range upon hire is $79,400.00-$116,975.00. This range reflects what we reasonably expect to offer based on the role's responsibilities, level, and geographic location. The actual starting salary will be determined by a candidate's experience, job-related skills, and relevant education or training. Please note that changes in work location may impact the final offered salary. We encourage you to consult with your recruiter to confirm the budget for your location and to better understand the applicable pay scale.Candidates and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

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